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1421 results found

  1. I have recently been surprised by some new implementations/announcements that are very disruptive to my work (specifically, the change in the fund search function and the announcement that there will now be a Donate button next to the grant request button in the advisor portal). Can there be a more democratic process for the ideas that get implemented? Currently it seems that the process is to get some/lots of votes in Idea Lab or to be an "important" person/organization and get your wishes granted.

    At the very least, can we have a downvote option in Idea Lab so we can…

    2 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  2. Hi - it would be great if the screen showing duplicates would indicate what type of record it is, particularly if a record is a student. With just a giant list of names, it is hard to pick out the ones the student aid team needs to look at. (or a fund holder, or vendor etc) OR the date the duplicate was added. OR the number of times the record shows. If we have 3 John Lennons and one was created last week, we might be able know who needs to fix it at a glance.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  3. Profiles Browse screen - indicate inactive individuals, households, organizations. We use this screen to check for naming protocols, incomplete names, misspelled names, etc. It would be extremely helpful to show which profiles are inactive (red font), and also be able to sort right on this screen.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  4. Would like the ability to BCC contacts when sending emails in CSuite. Invoices, tax receipts, letters, etc.

    Requested on behalf of Maple Ridge CF

    2 votes

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  5. When reconciling bank accounts, collapse transactions as they are being marked off during the reconciliation process so only the remaining transactions are displayed. Link to short video: https://zoom.us/clips/share/LiXG7vHFRR6NzG0JYuHcQQ

    Requested on behalf of CF of Hudson Valley (NY)

    2 votes

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  6. We would like to be able to have the option for recognition name to be enabled or disabled, as well as the functionality to edit the label (much like donation comments, newsletter title, etc.). Our donors get confused by this field, and we want to add further clarity, or get rid of it.

    2 votes

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  7. GLM Bucket Categorization throughout CSuite: Essentially, when you sync a grantee from GLM to CSuite, the GLM Process (aka the grant process/opportunity) is also synced over to CSuite. Once you post that grantee's opportunity to CSuite and create a grant, the GLM Process/Opportunity disappears from CSuite and from the entire grantee, so it hard to know what Grant process the grantee won by everyone on the team. I was hoping, not only will the fund be present on the grantee's page, but also what GLM process the grantee won in GLM. This allows everyone on the team to know without…

    2 votes

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  8. We have a supporting organization that includes the Hebrew date under the Gregorian date in all of their correspondence. For the automatically generated tax receipts that are merged and emailed for credit card gifts from the new Giving Hub, it doesn't seem like it's possible to include the Hebrew date with a conditional merge field because where would it pull the date from? I normally do a manual find & replace using [Hebrew date placeholder] in our grant and gift templates for this org, but the tax receipts are auto generated. Has anyone found a way to add the Hebrew…

    2 votes

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  9. Our current recommendation regarding the inclusion or exclusion of a table in a fund statement involves using a conditional statement based on the "Grants Total Amount". While effective, we encountered an issue recently: if a cancelled amount equals the granted amount, the total grants display as "0.00". These unrelated grants should ideally still be visible on the fund statement.

    I propose adding a field indicating whether grants were issued during the statement period, marked "yes" or "no".

    2 votes

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  10. Add a Donation Notify button that users can subscribe to in order to get notified immediately when someone donates through the Portal or Giving Hub. Just like for recurring donations and grant requests.

    2 votes

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  11. In the past year, I have received 3 donations through out Giving Hub (via credit card on Stripe). Once, the donor wrote in their message that this donation was mean to be split in half, with the tax receipts going to two different people. Twice, the donors then called me right after and said they donated for themselves and on behalf of someone else, and they give me direction on who the donation receipt should go to. However, it does not seem possible to split a Giving Hub donation among various donors manually - but given the demand at my…

    2 votes

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  12. I noticed that the Outlook integration app works well for emails that have been sent, but that I can't access the app while drafting an email. It would be nice to have this feature, as then as soon as I hit send, it attachs to the file without having to go into my sent folder. Thanks!

    2 votes

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  13. Give us "USPS Validated" as a report field.

    Use case: We can filter our grants or voucher buckets to quickly determine which addresses still need to be validated.

    As it stands now, I cannot run a report to see which profiles have a USPS validated address.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  14. Allow data from the item to be reported such as the fund name and not just from the profile payment. You can add multiple donations and invoices to a profile payment that are being put into funds other than the initial one entered on the profile payment. We utilize the information multiple times a day to create confirmation of correct information entry. We want to know when there are both donations and invoices on a profile payment. But knowing the different funds, when there are multiple donations is just as important.

    2 votes

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  15. It would be incredibly valuable to expand the filtering capabilities of the Giving Hub to allow users to filter funds by Fund Group and/or Philanthropic Interest Type. This enhancement would help donors more easily discover funds aligned with their passions and simplify navigation of large fund lists.

    This feature would also support foundations that organize funds thematically—such as education, environment, or healthcare—and want to provide a more tailored donor experience.

    Suggested Filters:

    Fund Group
    Philanthropic Interest Type
    (Optional future ideas) Region, Fund Type, etc.

    What other filters would make the Giving Hub more useful to your donors? Please share your…

    2 votes

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  16. Filter donations by employee who entered - We have multiple people entering donations and it's very time consuming to go through the unposted donations and check them one by one to match that employees deposit for the day.

    It seems like it should be a simple thing to add.

    Thanks!

    2 votes

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  17. Add profile service area as a field available in Notes custom reports

    2 votes

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  18. I'm not sure when this field changed (recently as I pull reports regularly). The previous field for the steward on a profile was 'Steward' and the field for fund steward on a fund was 'Fund Steward'. This has recently changed to the same field name of 'Steward Employee ID'. The only way you can tell the difference is by what section the field is under, profile or fund. It would be nice to know when fields change on a report so I can ensure that my existing saved reports are pulling accurately.

    I suggest changing the field for the fund…

    2 votes

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  19. We recently used the mailchimp tag syncing for an event to add the initial invite list. Some of the attendees added were marked in CSuite as Do Not Email, but the sync still added the new tag to their email in Mailchimp so some got the email that did not want them. Just like the csv export, all the emails of any Do Not Email profile should be excluded from the sync so they both should not be added to the audience if they are not on it and they should not be updated with the campaign tag if they…

    2 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  20. Good morning, Foundant! I would like to 'export' a list of newly created profiles by the date option. Right now, I have to highlight the profiles created and export it to excel. It would save time to have the 'export' option at this stage. Thank you for considering my request today.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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