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1245 results found
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Add Salutation as a Required Field to Checkout
Please add a salutation field to the checkout screen and add a checkbox that can be used to make this field required/not required for all donors on a site.
This would allow the option for a salutation to be created and entered in the salutation field in CSuite and save us from needing to manually enter salutations for new donor profiles.
Amy Staufenberg
TCF32 votes -
Update Other Profiles Function
I attached a photo of what Community Suite shows when a profile is updated and there are other profiles that had the same phone, email or address that matched the record you just changed. This function worked previously, but it no longer functions. When the boxes are checked noting if you want to change values for the other profiles as well, the updated address does not change on any of the profiles selected. Again, this function used to work and it was very helpful. I would love to see it work the way it is designed to. Thanks!
5 votes -
Catalog request submission page: disable "submit another request" button
As the nonprofit completes the Grant Catalog request form, they're prompted with a with a "submit another request" button. We'd like the option to disable that button. We only allow nonprofits to submit one request per Catalog and this feature is confusing for them. If there could be an option to Allow
17 votes -
aallieri@cfpbmc.org
Add 'as of' date on the Fund Summary page of the portal so this information is included when an advisor prints their fund summaries.
5 votes -
Fund Statement Labels
When printing labels for paper fund statements, please change them so they print in the order that the fund statement prints instead of alphabetical order by the fund advisor's name.
4 votes -
Donor Portal suggestion to increase visibility of Create Grant Request
A donor requested that we make the CREATE GRANT REQUEST button larger/more visible so making a grant request is more intuitive on the new portal.
15 votes -
Auto-creation of profiles from event checkout, and online donations, is challenging our ability to maintain the integrity of our database.
Before the system automatically creates a profile, add a 'review' step with options to choose to create the profile or add to an existing profile, or place the new profiles in a buffer where they can be easily identified and reviewed.
Auto-creation of profiles from event checkout, and online donations, is challenging our ability to maintain the integrity of our database.
16 votes -
Voucher Template
It would be nice if Foundant can add CAMPAIGN and EVENT as optional fields to the existing voucher template. When there are hundreds of credit card transactions, it is very time-consuming and tedious to sort/enter CAMPAIGN and EVENT only after the transactions are loaded in CSuite. Thank you.
9 votes -
QR Code Use Analytics
It would be helpful to have analytical data and reporting to understand if/how/how frequently QR Codes are used when I generate a QR code for the ticket URL.
This will help me analyze the effectiveness of QR codes for individual events and in aggregate to compare effectiveness by the type of event, donor, or other criteria.
5 votes -
primary contact for campaign reports
Good afternoon,
An example of this idea is how the "household" and "guests " are represented/reflected when we add profiles into campaigns. Could we have the "organization" and the "primary contact (just like we have 'guests') listed? It would look like this: "ORG Name" and below "primary contact" info. The org's email and the primary contact email would be included.4 votes -
Fund Advisor Emails: Employee Names
In the content settings for fund advisor emails, the only field we've ever had to use for an employee name is {{employee_name}}. That formats the name as last name, first name. We'd like it to show as first name last name, like John Doe instead of Doe, John. The only way we've been able to accomplish that is by changing employees in the system to a first name of John Doe with no last name. That works, but it's cumbersome to have some of our employees listed this way.
Can we get a field added to the content that would show the employee name as first name last name?
In the content settings for fund advisor emails, the only field we've ever had to use for an employee name is {{employee_name}}. That formats the name as last name, first name. We'd like it to show as first name last name, like John Doe instead of Doe, John. The only way we've been able to accomplish that is by changing employees in the system to a first name of John Doe with no last name. That works, but it's cumbersome to have some of our employees listed this way.
Can we get a field added to the content that would…
8 votes -
Portal Donate Button - Make the option for the fund advisor to set up recurring donations.
The new advisor donate button (next to the create grant request button) on the portal only allows one-time donations. The only way to set up recurring donations is through the Giving Hub. Please make it so you can also set up recurring donations.
1 vote -
Journal Entry Approval - Auto Advance
It would be great if journal entry approval worked like voucher approval by auto-advancing to the next je requiring approval!
3 votes -
Donation Advisor Salutation please add tax receipt template fields.
We send matching gift acknowledgement letters to the donor whose gift is being matched. Our current fix is their full name and then we must remember to edit. Someone else proposed this idea two years ago and it was archived.
3 votes -
Proposed Feature: Donation Gifts & Gift Notes
We would like to add functionality that allows fundraising campaigns to offer tiered “thank-you gifts” based on donation amounts. Donors could select from available gift options when they contribute, and the system would automatically track eligibility by donation level.
Additionally, we want to include the capability for donors to send personalized notes or “gift notes” to recipients. This option would allow donors to dedicate their gift, include a special message, or notify someone that a donation has been made in their honor.
Key Capabilities Requested:
Ability to assign specific gifts to predetermined donation tiers
Automatic display of eligible gifts during the donation process
Option for donors to include a personalized note or dedication
Delivery of gift notes via email or printable format
Administrative tracking of gift inventory and fulfillment
We would like to add functionality that allows fundraising campaigns to offer tiered “thank-you gifts” based on donation amounts. Donors could select from available gift options when they contribute, and the system would automatically track eligibility by donation level.
Additionally, we want to include the capability for donors to send personalized notes or “gift notes” to recipients. This option would allow donors to dedicate their gift, include a special message, or notify someone that a donation has been made in their honor.
Key Capabilities Requested:
Ability to assign specific gifts to predetermined donation tiers
Automatic display of eligible gifts during…
2 votes -
Campaigns for programming sign-up
We use campaigns for programming event sign-up and always struggle with a few things that cause confusion with our attendees. For program, each person needs to complete their own registration. Here are some things that would improve the experience.
- Can the button that says “ADD TICKETS” be customized?
- Is it possible to limit the number of “tickets” a person can register?
- Is it possible to make the registrant’s address required?
- If it is possible to limit the registration to 1, can the guest information be added automatically, or that screen be eliminated completely?
- Can we skip the screen that comes up after the registration is submitted, and go straight to the “add guest information” screen
- Can the button that says “ADD GUEST INFORMATION” have different text? This screen is the biggest pain-point in all of our campaigns. If there has to be a screen like that on all online registrations, it would be great if it was moved to before checkout.
- Can the “GUEST REQUESTS” text be edited so that question can be a more flexible space to gather guest information. The attached screenshot shows one way we use that question.
- See screenshot attached--the text at the top is very confusing to our guests.
We use campaigns for programming event sign-up and always struggle with a few things that cause confusion with our attendees. For program, each person needs to complete their own registration. Here are some things that would improve the experience.
- Can the button that says “ADD TICKETS” be customized?
- Is it possible to limit the number of “tickets” a person can register?
- Is it possible to make the registrant’s address required?
- If it is possible to limit the registration to 1, can the guest information be added automatically, or that screen be eliminated completely?
- Can we skip the screen that comes…
6 votes -
Attachments to Beneficiary Grants
The ability to attach documents to recurring grants is great but it would be nice to be able to attach documents to beneficiary grants as well. We process a large number of beneficiary grants and it time consuming to have to attach all the necessary documents to each grant every time we process those grants.
3 votes -
Online silent auction
An option for an online silent auction including a way to add photos of the item and logos of donating business. Include a payment link for the winners.
Basically, the same function as a site like Givergy but all built in to this system.12 votes -
Add Grant Approver and Voucher Approval to Bulk Edit in Reports
Currently you can only add/delete grant and voucher approvers in Funds > Grant Approver or Voucher Approver. Clicking into the name of an approver brings up a list of every fund in the system, but you cannot filter it by fund group or any other filter.
I suggest just adding Grant Approver or Voucher Approver in the Bulk Edit menu on Reports! Then we can create a report that filters funds to our desire and then change Approvers there.
Looks like similar request was suggested in 2021 but archived from lack of engagement: https://idealab.foundant.com/forums/597718-communitysuite-idea-lab/suggestions/44612853-add-fund-groups-to-grant-voucher-approval-process
3 votes -
Prevent sending grant notify email when we void and reissue Grant to the fund advisor
Sometimes nonprofits don't cash their checks for grants and after months we need to void and reissue a check for the grant. The problem is that the system sends a grant paid email to fund advisors who have grant notify on. This causes a lot of confusion because fund advisors are notified that a grant is paid and think it is a mistake, they don't attribute it to the original grant they made because it could have been months ago. They also don't except to see multiple emails of a grant payment for one grant. Can there be a way for us when we void and re-issue a check for a grant it doesn't send an email? Or it is a separate template and we have an option to communicate a repayment or not communicate a repayment on a grant to fund advisors.
Sometimes nonprofits don't cash their checks for grants and after months we need to void and reissue a check for the grant. The problem is that the system sends a grant paid email to fund advisors who have grant notify on. This causes a lot of confusion because fund advisors are notified that a grant is paid and think it is a mistake, they don't attribute it to the original grant they made because it could have been months ago. They also don't except to see multiple emails of a grant payment for one grant. Can there be a way…
5 votes
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