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  1. On the Sship ID level, add a field, or allow the description field, to move with the scholarship through to the grant/voucher process and appear in check letter.

    At this point, there is no way to communicate necessary payment instructions to schools when sending scholarship checks without a workaround that is time consuming when managing hundreds of scholarship grants in a week. At this time, the workaround is broken and is part of ticket ID #170033.
    <3 TCF

    9 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  2. Provide the ability to indicate on a profile the use of 'bulk mail pointer'. This was a function in FIMS where the profile could point to a different profile when a mass mail list was being produced. The report (campaign) would have an option to use the bulk mail pointer. This is very helpful when individuals are on more than one profile for different roles they hold. A good example is when a Professional Advisor has a professional profile w/ business address but also has an IND/HH profile w/ home address. We only need to send mail to the home.…

    9 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  3. Log in the system when adding or removing a Fund Beneficiary.

    6 votes

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    Proposed Idea  ·  2 comments  ·  Funds  ·  Admin →
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  4. For quick reference it would be nice to see all grants made by a fund on their profile page, similar to a donations on the donors page. Please consider adding a tab to see grant history.

    12 votes

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    4 comments  ·  Funds  ·  Admin →
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  5. True multiyear grants that are approved once and paid out over several years do not show up in the grant summary table (grant tab of the Grantee designation) until the final payable is paid out. After the final payment, the entire grant amount is shows only in the approved year, which could be serval years prior. Now that this table is also shown in the Grantee portal, it provides an incomplete picture of the yearly grant summary when multiyears are involved, and causes customer confusion when the entire amount suddenly appears years in the past.

    Please consider showing each payment…

    9 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  6. Taking this archived idea back up: It would be great if the fund history page showed the fund balance as of a specific date. This is a great page for our advancement team and with the addition of the balance, everything they want to have at hand when talking with a donor about their fund would be on the same page.

    27 votes

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    Proposed Idea  ·  2 comments  ·  Funds  ·  Admin →
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  7. Add Middle Name, Suffix, Salutation, Mailing Label, and Recognition Name fields to the donation import template. This will alleviate some of the manual work needed on profiles after a donation import.

    20 votes

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  8. We should be able to add soft credit to a donation record and it appears on the donor profile. Otherwise it does not count unless in a report.

    30 votes

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  9. We would love to enable the option for fund advisors to run manual fund statements or view financials. However, if we enable this, they can run these on any time period, closed or open. Until we close a period, information in an open period should remain internal only and not be available to fund advisors as it is subject to change. We have donors who would get upset if they saw something change from one day to the next.

    Can the portal be configured to only allow financial reporting and manual fund statement generation for fund advisors within closed periods?…

    7 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  10. A great enhancement would be to indicate which fields are required when creating a new record (profile, donation, grants, voucher, etc.) --- such as an asterisk to indicate that a field is required. This is a well-known standard.
    Currently, the only indicator is an error message when saving/posting.

    7 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  11. Stripes non-profit credit card fee is 2.2% +.30, it would be nice if we had the option to charge that exact fee amount in CSuite to prevent over charging our donors and causing confusion and extra activity on the fund statements. It should be a complete wash if the donor wants to cover the charge.

    9 votes

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  12. Is there a way for CSuite to send grant request notifications that come in exclusively from a philanthropic advisor's portfolio? We have staff members assigned as Stewards for both donors and funds. If a grant request comes in from of these donors or for one of these funds, it would be nice to be able to notify that particular staff member, without it being an "all or nothing" proposition. Certainly, we have some staff that needs to be notified of each incoming grant, as they will be processing each one. But for other staff, it would be quite helpful if…

    7 votes

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  13. For an event on the Giving Hub, when you select a specific ticket to purchase and the ticket details appear, it seems odd that the "ticket header" would appear ABOVE the name of the event.

    Is there an option to display the "ticket header" content BELOW the Ticket Name?

    https://xxxx.fcsuite.com/erp/donate/create/ticket?edt_id=xxxx

    Page content order is currently --

    Ticket Header
    Event Name
    Event Date
    Ticket Name
    Quantity
    Price
    Total Amount
    (optional items)
    [Add to Cart]

    5 votes

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  14. Please add option to include organization/company name when someone registers for an event as an individual.

    40 votes

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    Proposed Idea  ·  3 comments  ·  Campaigns  ·  Admin →
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  15. Currently, the Fund Advisor Login Log only shows Fund Advisors who have logged into the Portal with Username and Password. Since most/all first-time portal users log in with email and PIN (and some may continue after that), we would like to be able to track all portal users that are logging in -- whether using username and password, and/or email and PIN. Currently, there's no visible record of portal users logging in by PIN. This results in things like receiving grant requests from Fund Advisors without a record of a fund advisor having logged in, and when portals are launched,…

    6 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  16. We have people who don't understand how to buy a ticket or register for an event in the new campaign interface. Could you make the click on the right side more obvious, such as a call to action: CLICK HERE:

    7 votes

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  17. We should be able to send grant letters in bulk, not just by check batch. Similar to how you can check the box for the tax receipts you would like to send all at once.

    30 votes

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  18. In the new Fund Portal, users have expressed several issues with navigation and confusion because of a lack of information:

    1. When in a specific page on the fund portal, the tab is not highlighted, nor is the text emboldened, in the left-hand menu to reflect what page they are on.
    2. Add a logout button in the top menu options without clicking through to profile.
    3. Add customizable text options to the Profile page - we currently don't allow users to update their contact details while we are merging profiles on the back end. We want to add text to let them…
    8 votes

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    0 comments  ·  Portal  ·  Admin →
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  19. I know Foundant has been focused on enhancing the donor portal experience for users. Is there any timeline by which you think there could be potential to redirect the logout button on the portal to the page of the organization’s choice? I’m thinking about this new private label portal that we’ve designed for one of our agencies. They really want to have the logout button direct to their logo homepage, and not the our logo page. Any sense for when you think that update could be feasibly scheduled?

    13 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  20. We would like to request that Foundant consider creating a scholarship directory similar to the Nonprofit Directory. We would like a place to easily share our scholarship names, descriptions, and photos to our students, parents, donors, and community. We would like to maintain this directory directly in C-Suite so that it can communicate externally and with SLM, if possible.

    68 votes

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    Proposed Idea  ·  4 comments  ·  Portal  ·  Admin →
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