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  1. We are in an area that is multi-lingual in addition to English (mostly Spanish, Russian, Arabic) and would love to be able to use the Google Translate option to help non-English speakers (or English as a Second Language) interact more easily with us. However, as it currently loads, you have to zoom out on a browser screen to be able to view more languages with the way the columns cascade to the right. For most of the languages spoken in this area, a standard laptop screen will not display them without zooming out on the website, which is not something…

    4 votes

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  2. A donor should have the option to use their existing profile in the system instead of creating a new profile every time they donate.

    60 votes

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    Proposed Idea  ·  Holly Spitz responded

    When both the Giving Hub and new Portal are enabled, there is an option to add a Login to the Giving Hub main menu. This will allow a User to login to their profile prior to donating. If a profile is logged in prior to making a donation, a new profile will not be created.

  3. Customizing the Portal's styles is unnecessarily difficult. In part, this is because the elements on each page are only given generic classes. In particular, the body element has the classes "ft_body" and "portal." But that makes it very difficult to target the content of only one page with a desired style.

    Instead, the body element should be given a unique id attribute to distinguish the page on which it appears from every other page. Ideally, the id should identify the role-based portal in which the page appears and the function of the page within that portal.

    For example, when viewing…

    1 vote

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  4. We have some Philanthropic Interest Types that are internal only and others we would choose not to list given the option. Adding a toggle next to show/hide in the portal would be great.

    6 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  5. It would be nice to be able to see any attached file for a profile record from any of the designation fields without having to change tabs. My suggestion is that the file tab has a drop down by designation so that when you are looking at a profile marked as a donor you see donor related files first, but have the option to see other related files if that donor is also a fund advisor, grantee, etc. without needing to change designations. I don't like knowing that I uploaded a file but then seeing "0" under files because I…

    13 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  6. Please add the boolean "endowed" variable to the template fields list. In Illinois starting 1/1/25, gifts to endowed funds qualify for a 25% tax credit. On our receipt letters we'd like to be able to automatically flag the donations that will qualify. Thank you.

    3 votes

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  7. We want to have a stewardship program based on Fund Milestone Anniversaries - 1rst, 5th, 10th, 15th etc.. Currently the only way to manage is to use an excel spreadsheet to track the upcoming dates. If there was a function that permit this within CSuite, that could be reported on, that'd be great! Ideally, we could report on any fund that has a milestone anniversary year in any given year.

    4 votes

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    Proposed Idea  ·  1 comment  ·  Funds  ·  Admin →
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  8. Grantees reports - Add the grantee "EIN" option to the "choose export columns"

    Could help eliminate grant duplicates while analyzing the fund report due to org name/address discrepancies.

    1 vote

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  9. Add Steward Name or Assigned Employee Name to Task Report when Tasks are created without being associated to Opportunities.

    1 vote

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  10. It would be nice if we could write comments for fields. It would enable us to have in-line recommendation for our conventions when entering new information. The system already does this as provided by Foundant, for instance:

    When entering a donation, the donation field has italicised text next to it "Donor wishes this donation to be anonymous" when in edit mode. It would be nice if we could add that kind of text ourselves to any field so that when we had edit mode open, it would show us our own recommendations for fields.

    For our tax receipts, we have…

    5 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  11. It would be useful to delete or add certain accounts when preparing a monthly income statment especially when preparing actual to budget. There are some items, mainly the investment income accounts that are not included in my original budget, therefore are not needed in the statement. Because of this, I have to export the report and delete the line items I do not need instead of running it straight from CSuite which would save a lot of time.

    7 votes

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    Proposed Idea  ·  Holly Spitz responded

    Note: If you only prepare a budget for certain funds, filter to those funds and accounts without any activity will not display.

  12. Please can we have the ability to assign sort orders to file categories.

    9 votes

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  13. Some of our funds have fund names that do not indicate the donor name. In the sort key we reference the donor name. However, the sort key is not a searchable reference. We can't leverage the short name because we use our legacy fund ids there and want to continue that system. We would like the sort key to be a searchable term so if we were searching it pulls up the fund wherever we would put a fund name/id.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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  14. We utilize a custom field to filter our expenses and vouchers by department. However, when creating reports or pulling a standard report from the system, this custom field is not included as a filtering option. It would be helpful to include custom fields in all reports that the system generates and not require additional steps to get the report to filter appropriately.

    2 votes

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    Proposed Idea  ·  Holly Spitz responded

    At this time we do not plan on adding filters to default reports. Custom Fields are available in filters in custom reports and the list area of objects.

  15. Want to be able to have generic contact information on the portal should there be any questions/concerns that is available from all pages, not just the steward block on the fund summary screen.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  16. Add Hide Amounts as a global-checkbox option in the Bulk Edit Funds area. Hide Memorial Amounts is a Bulk Edit Funds option - Hide Amounts should also be.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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  17. Please make the Donor ID visible on the donor record, in custom reports, and as an upload option. While many reports include it as output, its absence in these areas prevents us from linking the Donor ID to a Profile.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  18. Please include advised donations in First and Latest Donation Dates. Or at least the ability to have a setting for which way your organization prefers.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  19. From the task list, please add an option be able to mark all or multiple tasks complete, similar to how you can do so with the "Approve All" feature in the grants bucket.

    3 votes

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  20. We would like the ability to have a donor portal app, with our Foundation's branding, that users could access from mobile devices.

    6 votes

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    Under Consideration  ·  1 comment  ·  Other  ·  Admin →
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