1470 results found
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Option to Hide Cover CC Fee Checkbox on Event Checkout
Currently, the cover credit card fee checkbox appears for all registrants during event ticket checkout and cannot be disabled at the event level. For foundations that do not want donors covering CC fees for specific events, the only option is to include messaging asking registrants to skip the checkbox -- which not everyone follows.
A toggle at the event level that controls whether the cover CC fee option displays during checkout would give foundations more control over the experience and eliminate the need for workaround messaging.
5 votes -
Email Confirmation for Pledge Form Submissions
When a donor submits a pledge through the Giving Hub, they see an on-screen confirmation, but no email confirmation is sent.
For donors, an email confirmation provides reassurance that their submission was received and gives them a record to reference. For foundation staff, it reduces inbound inquiries from donors wondering if their pledge went through.
A simple confirmation email triggered on pledge form submission would close this gap and bring the pledge experience in line with other Giving Hub workflows.
5 votes -
Fund-Level Opportunity Creation and Viewability
Currently, when opportunities are created they must be associated with a profile. It would be valuable to also be able to create an opportunity tied directly to a fund record instead, with the ability to view that opportunity from within the fund record as well. This would better support fundraising workflows where the ask is fund-specific rather than donor-specific.
6 votes -
Donor Rollup Report Enhancement
The Donor Rollup Report currently totals the donation amount when the roll up household option is taken. It would be more beneficial if the First Donation Date & Last Donation Date were updated as well when this option is selected. Ideally it would show the First Donation Date, which would be the earliest date for the household profile or the members, including advised donations. The last donation date would show the date of the last gift given by the household, any of the members, & include advised gifts as well.
This would allow our team to finally have all of…
4 votes -
Add Donation
Thank you for the updates to the Add Donation page. I wanted to share a few observations that might help improve the user experience:
The Process button currently appears in the middle of the page, which can feel awkward unless you’re on a larger monitor.
Since most of our gifts come via check, the workflow for entering check donations could be more intuitive. After selecting “Check,” the next section is Tributes, and the Check Number field appears much further down. On smaller screens, this makes the page feel cramped, while on larger screens, it feels overly spread out and difficult…
16 votes -
New Look
If the Shiny New Look is here to stay, please fix the coloring or let us fix it. This is so ******* the eyes. This has been asked in multiple suggestions and still is very hard to see.
24 votes -
Tribute Email Preview
When sending out Tribute emails, it would be very helpful to have the ability to preview the emails before sending them. In SLM, there is already a preview feature that allows users to scroll through all emails, verify that everything looks correct, and confirm that names and other fields are populating properly before sending. It would be nice to have a similar preview option for Tribute emails so users can review the content first and ensure everything is accurate before the emails are sent out.
6 votes -
Duplicate Names - Separate by Type of Profile
Allow Potential Duplicates to be separated by type of profile: for example separate potential duplicate org profiles from potential duplicate individual profiles. In the screenshot included, you'll see individuals and orgs are in the same list.
9 votes -
Keep, or have the ability to edit, the email used during registration after profile is merged idea
Enhancement Request:
When profiles are merged in CSuite, any event registration email address associated with the Campaign Profile is automatically updated to the primary email address from the Individual Profile.It would be very helpful to have the ability to edit the email address on the Campaign Profile after a merge. This is particularly important for event communications, as registrants may have used a different email address when registering. In some cases, the profile being merged is marked as unsubscribed, which can prevent registrants from receiving important event notifications and updates.
Allowing the Campaign Profile email address to be edited…
4 votes -
Amount-Based Grant Approval Thresholds with Assignable Approvers
Clients need approval tiers configured by grant dollar amount (e.g., grants over $50K require VP approval) rather than percentages, which don't reflect how most organizations structure financial controls. The addition of named approver assignment per tier would further close a workflow gap that is creating friction for clients with formal governance requirements. This is a broadly applicable enhancement with high adoption potential across nonprofit and foundation finance teams.
Currently, this workflow exists for check approvals only, we are requesting it for grant approvals.
Requested on behalf of CF of the Ozarks, the Foundant sales, success, support, and consulting teams!
4 votes -
aallieri@cfpbmc.org
Enable customization of the top navigation bar. Most of our staff use only a limited portion of CSuite, so giving them direct access to the sections they rely on most is essential for efficiency and ease of use. For example, Funds, Donations, Grants, and Opportunities are features our team uses regularly. Requiring staff to locate these items within dropdown menus—where many of the options are not relevant to their roles—has been frustrating and may ultimately lead to reduced use of CSuite.
10 votes -
Notes - Order by date (most recent at top)
Currently, notes on profiles are posted in order of note ID. It would be helpful to have a setting to choose how to order notes (ie. by date, ID number, category, etc). OR, at minimum create a new default for all notes to be ordered by date with newest at top.
I have seen multiple other recommendations for this upgrade, but those ideas were archived to lack of interest. I think this would benefit a number of users and should be reopened for consideration!
4 votes -
nakeia@cobbfoundation.org
When processing grants, it would be very helpful if we could assign a letter template to a specific payment type. If a default payment type is saved for a grantee, it would be great if CSuite could automatically generate the correct letter. Currently, we have to manually select the electronic payment letter when processing grants paid by ACH bank transfer.
8 votes -
Voucher refund - allow edit fields
Please update the Voucher Refund process and the ability to edit fields. Currently when we process a refund on a Voucher, the word “Refund” is in the Description field and we are not able to update any other fields should we want to. It would be helpful if it either copied over the original description and included the word “refund” within that copied description OR if we had the ability to update it ourselves so we could reflect what the refund entailed. We find that when we look at the transaction through the GL lens, we must dig into what…
9 votes -
Resort order on new donation entry
I would really like the Additional Information section to come BEFORE the Tribute Information section.
And I would like the "Needs tax receipt" to be right under or above the "Receipt Template". Not all the way down the page by itself.
We use the Additional Information section on EVERY gift and only use the Tribute Information section on a few gifts.
15 votes -
Update opportunities so new funds can be created easily from the opportunity
Add three new features in opportunities, that would allow us to (1) merge Deed of Gift templates with data (much like the send letter field does now), (2) create the fund in CSuite, and (3) have the notes carry forward from opportunities to the new fund profile.
Ideally, we would have these additional fields in the opportunity that we currently use in creating a fund related to the Deed of Gift in the opportunity:
- Name [of fund]
- Group
- Division
- Internal Description [which we use for the Fund Purpose]Then, two new left side menu options in…
7 votes -
Journal Entry Sort
Currently, journal entries are displayed sorted by debit and credit values, which makes it difficult to review and approve entries efficiently.
When comparing entries against the entry spreadsheet, which lists them in the order of journal entry ID, the current sorting method disrupts the sequence and increases the likelihood of oversight or error. This misalignment between the system view and the entry format complicates the review process and slows down approvals.
Requested Change:
Please update the journal entry review interface to list entries by journal entry ID by default, rather than by debit/credit values. Alternatively, providing a sorting option that…36 votes -
Grant Payment Date vs. Check Date
The payment date for grants should automatically become the check date. It doesn't make sense for the payment date to be the date it was approved by us and causes confusion with donors wondering why organizations haven't received checks when the payment date is before the grant date and/or before the date checks are run.
6 votes -
Task Reports Not Connected to Opportunity
It would be extremely helpful to be able to use the custom Tasks report for tasks not connected to an opportunity. It seems strange to me that we have the ability in CSuite to link tasks to Donors, to Funds, to Gifts, etc., and then are not able to report out on the details of those Tasks. I know we are not alone in using Tasks outside of tracking Opportunity Tasks. Using tasks has become a way for us to manage our workflows internally across departments, so would like to see more robust reporting that matches the existing functionality.
10 votes -
Show GLM Reports in CSuite
When you go visit an organization's page in C-Suite, it would be great to show a list of GLM submissions that you could click to open the PDF, much like the list of grants can open the individual grants. These could be arranged by date, so you could easily see the most recent.
11 votes
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