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  1. Profile > Engagement Tab - Invited Active Campaign list

    Right now when you delete a campaign from the "Invited Active Campaigns" list (under the Engagement Tab of the guest's profile) it refreshes to the related campaign page. It would make more sense to stay on the initial Profile, we were in that Profile for a purpose or we would have deleted them from the Campaign side.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  2. I would be helpful that after a donation is reviewed the system does not move to the next donation that needs review. For us it causes the reviewer to go back to that donor if they have multiple donations to review.

    2 votes

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  3. It would be helpful, if the 2 fields, CITY and PROVINCE were removed from Search for Grantees on the Portal when donors are requesting a grant, or if it was possible to hide those 2 fields. Many times, the donors put an incorrect city or province and then cannot find the grantee they are searching for. This happens quite often.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  4. Love the new option to send emails to fundholders who still have grants left in their cart. Currently the only option is to send emails to all fundholders on list. Is there a way to select individual donors who would be receiving the email?

    13 votes

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  5. Many of our donors have called in after switching to the new C-Suite portal stating that none of their previous grantees are showing up. I have found that the issue 90% of the time is that they are not clicking in the blank box to view the list.

    Once I ask them to try the issue is solved and they all mention that this box should have the drop down icon or in someway make it more obvious that they have to click the blank field to pull up the list.

    4 votes

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  6. We would like to be able to attach a file such as a letter or image to our fundholders with their quarterly statement. This would enhance fundholder (donor) communication and relationships.

    4 votes

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  7. It would be great if donation email notifications to fund advisors specified if donations are recurring, so that we can steward these donors differently. Also would be great if recurring donations were identified in the donation list in the portal.

    5 votes

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  8. I would like to propose a change of the drop-down "ACTION" choices. Instead of the current default "replace with validated address" have the "Do nothing" as the default. This is helpful and will save time because profiles may have old addresses that we dont need to touch. Choosing the "do nothing" as the default will allow us to only click what is needed. Also, change the caps to lower, as someone else suggested, please. Thank you

    6 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  9. The key components of a a Cash Flow statement exist in Csuite, between the Income Statement and Balance Trend under financials. However, in order to extract a report that encompasses Net Income, Beginning Cash, Revenue, and Expenses, we currently have to export these reports and merge the fields manually to create cash analysis. For foundations and nonprofits with high turnover in cash and fluctuations in liabilities due to grants, we require a method to measure cash flow based on activities.

    I hope that Csuite will allow users to combine the activities within each report into one within the system.

    8 votes

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  10. It would be helpful to have the ability to assign a default Bank/GL account to specific funds, so that when vouchers are created for those funds, the system pre-populates the designated account. This would streamline AP workflows and reduce the chance of user error, especially for organizations that manage legacy funds with dedicated legacy bank accounts.

    Organizations managing multiple legacy funds that have their own bank account(s) need a reliable way to ensure vouchers tied to those funds are consistently paid from the correct account without relying on filtering or memory.

    4 votes

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  11. In the Grantees (T3010) Report (under CRA Reporting), it would be helpful to add a field for the expense account related to each grant. Then one could sort the data and tie back to the financial statements much more easily. I'm adding this information manually and would love to eliminate this step!

    6 votes

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    Proposed Idea  ·  2 comments  ·  Other  ·  Admin →
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  12. When a fund advisor is looking at the FUND SUMMARY page and Recent Grants, the list of Recent Grants that displays on this page is a maximum of 20 grants. It’s not a list determined by a lookback of a month or anything that seems to make sense, in fact an advisor of ours made a bunch of grants on the same date and this list was only showing some of them, which led her to believe that not all of them had gone through. Adding to the confusion is that it looks like the advisor can choose to edit…

    9 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  13. Please prompt the fund advisor to confirm that they want to Delete or Cancel a Grant Request before the record is deleted or cancelled. It is too easy to remove a grant request by accidentally clicking on those action choices.

    8 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  14. Total Contributions and Total Grants should be customizable. When using lookback dates this wording is misleading as the totals don't include data that precedes the lookback date.

    7 votes

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    Proposed Idea  ·  2 comments  ·  Portal  ·  Admin →
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  15. Allow past engagement list on profiles to be sorted by date

    7 votes

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    Proposed Idea  ·  4 comments  ·  Profiles  ·  Admin →
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  16. We do a lot of importing of scholarships with new students and having the ability to import birthday and gender on the original import template would save the step of a batch update after the import.

    5 votes

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  17. We run what we call "Hybrid Campaigns". With these campaigns we help organizations fundraise for two different causes that require two separate funds for tracking and accounting. Currently, this is cumbersome and difficult to track within C-Suite.

    With the new fundraising campaign feature, it would be great to solve this issue by allowing both funds to be assigned to a campaign and allowing an allocation calculation to each fund. This would save us a ton of time reconciling and tracking each fund.

    For example:

    Building Campaign Fund - 60%
    Savings fund - 40%

    The Building Campaign Fund would then receive…

    5 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  18. Currently Grant Service Area, Profile Service Area, and Fund Service Area are all a dropdown options and a user can only select one option. It would be extremely helpful for reporting and tracking to have these fields as a multiple choice option to improve reporting and tracking

    1 vote

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  19. On the Fund Balance Report: Could you please add ability to see fields for fund group, fund subgroup, fund division and fund segment - especially on the Export of the report.

    6 votes

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  20. The email template (from Scholarship/Content) for a Scholarship Award Letter only offers one field for the Dear "Student.Name" . Please give us options - at least "First Name" because sending and email that says Dear Last Name, First Name is kind of terrible.

    6 votes

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