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  1. QR codes for fund donation pages are great. We could use them also for funds that are set as Private, but are visible through the affiliate Giving Hub. There are URL's for those affiliate fund donation pages but no QR codes through CSuite.

    4 votes

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  2. I would like to be able to upload a donation import file that includes donations to a fund that has linked donors.

    Today my import failed because the file had one donation to a fund with a linked donor. The linked donor on the fund was also the donor in the import file.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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  3. Provide a mechanism for a fund advisor to download statements for multiple funds at once instead of one by one.

    2 votes

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  4. Our current recommendation regarding the inclusion or exclusion of a table in a fund statement involves using a conditional statement based on the "Grants Total Amount". While effective, we encountered an issue recently: if a cancelled amount equals the granted amount, the total grants display as "0.00". These unrelated grants should ideally still be visible on the fund statement.

    I propose adding a field indicating whether grants were issued during the statement period, marked "yes" or "no".

    2 votes

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    1. Duplicates are not being caught if the profile has a prefix or suffix vs. the same profile without the prefix or suffix listed. For Example, Dr. Audrey Hauser vs. Audrey Hauser are the same people but are not being reported as a duplicate. Could we have C-Suite ignore prefix and suffix to catch duplicates?

    2. Duplicate households are not being caught if household names are inverse. For example, Hauser, Audrey & Olson, Cameron vs. Olson, Cameron and Hauser, Audrey are the same households but not being reported as duplicates by C-Suite. Could we have C-Suite catch duplicate household names regardless of…

    3 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  5. It would be helpful to have a separate description for a campaign for internal users so that campaign names can have the year in front of them for organization purposes. We wouldn't necessarily want the date to be seen externally if someone is buying a ticket.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  6. In the new portal there is an option to rename the Grant Request left navigation menu tab, which is great. However, the persistent Create Grant Request button on the top left is not something to rename. So if we want to rename the left navigation to "Recommend a Grant" which is the language our fund advisors are used to seeing, the language of Create Grant Request is not consistent. So, regardless of the option to customize the tab name, because the button is fixed we are going to be restricted to naming it consistent to the button. If we can…

    22 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  7. Hello,
    We have a need to pull donations for certain subsets of profiles, which we achieve by running profile reports and filtering. However, we need to pull donation reports for these. Which would be simple if we have the option to upload IDs (as you do for other reports) and then be able to run a donation report on that uploaded list.

    3 votes

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  8. When an photo is uploaded into C-Suites, it covers up what type of file it is (individual, household, organization.) This has limited our use of that part of the product.

    It would be helpful if there was a way to continue to display what type of file it is if uploading a photo.

    6 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  9. Please implement content for the subject of an online donation email. There is currently a content area for the body of this email, but not for the subject of this email.

    9 votes

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  10. There have been 2 ideas archived on this, but it would be so great if we could see the profile name in the task list not just the id#.

    Also, you should be able to tie a task to a profile from the main tasks.

    This is really needed for optimal donor stewardship.

    10 votes

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  11. We have a long list of funds and so do not use the default card-style view for the Giving Hub because users have to scroll VERY far down to view all. Instead we use the "list view" for the Giving Hub, so it would be awesome if we could have fund advisors land there when they select Donate from their fund advisor portal, instead of on the card view.

    8 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  12. Can we please have the option to select birthdays without a year or even a specific date?

    Sometimes we may know the Month and Year
    Other times, we may only know the Month and Day, but not a year.

    It is nice to capture this information for donor development

    119 votes

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    Proposed Idea  ·  3 comments  ·  Profiles  ·  Admin →
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  13. When creating a new loan, it would be helpful to be able to create one loan but assign it to multiple funds. For our organization, it is typical for several fund advisors to participate in the same loan so it can be time consuming to have create separate loans for each fund rather than one "parent loan".

    1 vote

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  14. When we use outlook, we have to manually add the fund name and note type. We also have to manually add the sticky. Would be helpful if we could choose this. Would also be helpful to be able to create a task from the outlook email. And, if multiple funds/profiles could be chosen, bonus!

    4 votes

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  15. When I copy it comes up with the old grant date and the old pay schedule date. It should copy to current dates as well as the advisor, the expense account, custom fields, etc. Basically, if I am copying a grant, my goal is to not have to do much editing, if any at all.

    4 votes

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  16. It would be helpful if we could add a pledge directly from the profile page. When working in the Pledges section, we often see multiple profiles with similar names, and it doesn’t display the associated contact. Adding pledges from the profile would reduce confusion and make the process more efficient.

    Or add contact name in pledges.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  17. Option to turn off recurring donations by fund. There are times we would prefer not to have donations committed past certain dates for certain funds. Would there be any way to turn off recurring donations by fund

    1 vote

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  18. We would love to have a minimum grant request option for the portal but its done by fund groups. For example: DAF's minimum grant is $500 but maybe and Org Endowed is $100. We adopted a policy that requires all DAF grants to be over $500. However, if we set that as the grant request minimum for the portal it will cause issues for some of our small organizational endowed funds who maybe don't have $500 in ATS in any given year.

    19 votes

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  19. Fund Advisor donation notifications currently don't include tribute information, if the donation has been made in honour/memory of someone. It would be helpful if that was a field that could be added to donation notifications, as it's very important to some of our fund advisors to keep track of this for their own fundraising purposes.

    82 votes

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