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  1. When a Fund Advisor is on the (new) Donor Portal page, a button shows up that says "Make a donation". This takes them to a donations page with all of the promoted Funds along with the user's DAF. This is a bit confusing for our user base, and we would like the option for that button to instead direct them to a page that only shows their own Fund(s). To be clear, it directs them here: https://topjfoundation.fcsuite.com/erp/donate We would prefer that it directs them to their own fund (fund id 1111 in this example) https://topjfoundation.fcsuite.com/erp/donate/create/fund?funit_id=1111

    4 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  2. Be able to add text to explain tribute notifications in Giving Hub. Many donors don't understand the purpose of the notification. They are using it to receive notification that their donation was processed. Later, someone chooses that tribute for their donation (because you can't tell who will be notified from the dropdown), and some random person(s) gets notified of the list of donations given using that tribute. It gets ugly.

    5 votes

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  3. When displaying tributes for donors, in the dropdown on the Giving Hub, to select from, show who will be notified. We have tributes with different people to notify for the same person being honored/memorialized. For instance, the son's friend wants to notify the son of their donation, not the spouse. You see multiple tributes for the same person but have no idea why or who might be notified. We also have people put their own name in the notify thinking this is how they will get acknowledgement of the donation.

    4 votes

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    Proposed Idea  ·  1 comment  ·  Tributes  ·  Admin →
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  4. After clicking on a Category, there is no breadcrumb back to the Nonprofit Directory Home page. Please add this.

    5 votes

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  5. It's great when we realize we posted a gift to the wrong donor (happens a few times during our Annual Give Day). While it's easily corrected, could there be a warning that you must also Edit the General Ledger information. This is a two part process.

    2 votes

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  6. Profile Fund Relationships - I see that the fund names are alpha order, but the relationship Categories are not. We often have more than one relationship per fund. Can you also put the Categories in alpha order? It would greatly help readability.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  7. We are in an area that is multi-lingual in addition to English (mostly Spanish, Russian, Arabic) and would love to be able to use the Google Translate option to help non-English speakers (or English as a Second Language) interact more easily with us. However, as it currently loads, you have to zoom out on a browser screen to be able to view more languages with the way the columns cascade to the right. For most of the languages spoken in this area, a standard laptop screen will not display them without zooming out on the website, which is not something…

    4 votes

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  8. A donor should have the option to use their existing profile in the system instead of creating a new profile every time they donate.

    60 votes

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    Proposed Idea  ·  Holly Spitz responded

    When both the Giving Hub and new Portal are enabled, there is an option to add a Login to the Giving Hub main menu. This will allow a User to login to their profile prior to donating. If a profile is logged in prior to making a donation, a new profile will not be created.

  9. Customizing the Portal's styles is unnecessarily difficult. In part, this is because the elements on each page are only given generic classes. In particular, the body element has the classes "ft_body" and "portal." But that makes it very difficult to target the content of only one page with a desired style.

    Instead, the body element should be given a unique id attribute to distinguish the page on which it appears from every other page. Ideally, the id should identify the role-based portal in which the page appears and the function of the page within that portal.

    For example, when viewing…

    1 vote

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  10. We have some Philanthropic Interest Types that are internal only and others we would choose not to list given the option. Adding a toggle next to show/hide in the portal would be great.

    6 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  11. Would Foundant consider working with a third party vendor like "Double the Donation"(
    https://doublethedonation.com/corporate-matching-gift-programs/)
    to assist with Matching Gifts? The goal would be a seamless process on the Giving Hub. See the following example:
    https://www.augustana.edu/giving/match

    6 votes

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  12. It would be nice to be able to see any attached file for a profile record from any of the designation fields without having to change tabs. My suggestion is that the file tab has a drop down by designation so that when you are looking at a profile marked as a donor you see donor related files first, but have the option to see other related files if that donor is also a fund advisor, grantee, etc. without needing to change designations. I don't like knowing that I uploaded a file but then seeing "0" under files because I…

    13 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  13. Please add the boolean "endowed" variable to the template fields list. In Illinois starting 1/1/25, gifts to endowed funds qualify for a 25% tax credit. On our receipt letters we'd like to be able to automatically flag the donations that will qualify. Thank you.

    3 votes

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  14. We want to have a stewardship program based on Fund Milestone Anniversaries - 1rst, 5th, 10th, 15th etc.. Currently the only way to manage is to use an excel spreadsheet to track the upcoming dates. If there was a function that permit this within CSuite, that could be reported on, that'd be great! Ideally, we could report on any fund that has a milestone anniversary year in any given year.

    4 votes

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    Proposed Idea  ·  1 comment  ·  Funds  ·  Admin →
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  15. Grantees reports - Add the grantee "EIN" option to the "choose export columns"

    Could help eliminate grant duplicates while analyzing the fund report due to org name/address discrepancies.

    1 vote

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  16. Add Steward Name or Assigned Employee Name to Task Report when Tasks are created without being associated to Opportunities.

    1 vote

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  17. In CSuite, there is an issue where if you assign a Task to yourself as the assignee, the Outlook calendar event does not show up in your calendar even if you check off the box to send it. It would be so helpful to have that option to automatically receive the Outlook calendar event when a task is assigned to yourself.

    6 votes

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  18. It would be nice if we could write comments for fields. It would enable us to have in-line recommendation for our conventions when entering new information. The system already does this as provided by Foundant, for instance:

    When entering a donation, the donation field has italicised text next to it "Donor wishes this donation to be anonymous" when in edit mode. It would be nice if we could add that kind of text ourselves to any field so that when we had edit mode open, it would show us our own recommendations for fields.

    For our tax receipts, we have…

    5 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  19. It would be useful to delete or add certain accounts when preparing a monthly income statment especially when preparing actual to budget. There are some items, mainly the investment income accounts that are not included in my original budget, therefore are not needed in the statement. Because of this, I have to export the report and delete the line items I do not need instead of running it straight from CSuite which would save a lot of time.

    7 votes

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    Proposed Idea  ·  Holly Spitz responded

    Note: If you only prepare a budget for certain funds, filter to those funds and accounts without any activity will not display.

  20. Please can we have the ability to assign sort orders to file categories.

    9 votes

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