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1409 results found

  1. This is reopening and combining a few previous ideas. We have tons of note and task types, please give us the ability for separate types. It would be so helpful if we could streamline them by changing them from one type to another as can currently be done with profile types. Thank you for reconsidering this option.

    4 votes

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  2. Please consider either adding error handling for the description fields for donations and grant suggestions in the portals to prevent special characters, or adjust the PDF conversion software on the back end to better handle special characters. If the Word template has conditional formatting and any text with quotation marks comes through, Word processes it properly, but the PDF conversion removes or changes the text. This results in incorrect instructions and other text fields being sent in PDF lettters. To be clear, it is correct in the Word documents and in the Donor portal, but the PDFs that actually go…

    6 votes

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  3. Possibility to have the "Philanthropic Interest Type" to be set under the fund. This could allow for staff to tag the preferred type, and maybe in the long run use that field to filter the donor portal based on the donor's interest.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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  4. It would very helpful for our fiscal projects if we could include a transaction detail report in fund statements. We are currently using a work around of including an activity detail report that includes account numbers and additional reports for donations, invoices and vouchers that shows the customer/donor/vendor name. All transactions are reported twice because there is no current method to list them with account number and name.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Fund Statements  ·  Admin →
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  5. If we had the ability to organize profile types and engagement strategies it would be very helpful. We would like to be able to at least change their order in the list.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  6. In the portal, the grant summary does not include an "export" button like the grant history page does. I think adding this would allow for a consistent experience for users. Please add an "export" button to the grant summary page.

    5 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  7. Would like a custom message to be inserted where it says "Private Fund" with more explanation as to why a donor isn't able to donate to this fund.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Styles  ·  Admin →
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  8. When we receive an online donation through Stripe, the tax letters have two lines: one for the main donation and a second for the donation fee. We would like that all on one line.

    This is what we currently have:

    Date of Gift {{donationdate}}, Fund Name {{#foreach item}}{{description}}, Donation Description (if any) {{donationdescription}}, Amount {{amount # $#,0.00;($#,0.00)}}{{/foreach item}}

    This is what I'm trying to do:

    Date of Gift {{donationdate}}, Fund Name {{#foreach item}}{{description}}, Donation Description (if any) {{donationdescription}}, Amount {{amount # $#,0.00;($#,0.00)}}{{/foreach item}}, Fee Amount (Need Merge Field), Total Donation (Need Merge Field)

    1 vote

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  9. The creation of a "most active funds" analysis report. I have done this analysis in the past, but not in C Suite. If we could have the ability to determine fees per transaction, it would be very helpful. It's a rather simple calculation to make, but harder to pull from the system and needs to be available on a per fund basis. Here's the formula:

    Fees/transactional volume (Gifts + Grants)= Fees/Transaction.

    Being able to access this information quickly over various time periods (year over year, 5 years, etc.) would enable us to analyze our "most active funds" and determine which…

    2 votes

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  10. Less an idea and more an observation of inconsistencies between the online version and paper version of fund statements within the same batch that requires attention. The page count of the online statement is accurate for that statement (i.e. "1 of 5"), however the page count of the paper statement gets recalculated for the full size of the paper file (i.e. "1 of 306"), as though a new batch of statements have been generated rather than compiling the already generated individual statement PDFs into a single document. Can you fix the process for generating paper statements so that the document…

    6 votes

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  11. Please add the ability to have custom fields on vendors. I'd like to be able to flag those who are corporations, or otherwise meet a 1099 exception so never need a 1099.

    7 votes

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  12. Add functionality to be able to bulk delete emails and/or phone #'s from a specific type of profile. Two options that will help are:
    1. add 'type of profile' to profile Download files
    2. add 'email id' as a column option in custom reports

    6 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  13. My suggestion is for a template type that can be used for a grant letter to an organization for a single project/initiative but was supported by multiple funds.

    I know that the Advanced Grant Letter allows you to pull multiple fund payment lines into a table (listing the Funds, Payment Amounts, etc). However, this appears to be more suitable to consolidate entirely separate grants from different funds that just happen to be going to the same organization into one letter. If I were to include the description field into this section, it would just repeat the same description on multiple…

    2 votes

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  14. I have recently been surprised by some new implementations/announcements that are very disruptive to my work (specifically, the change in the fund search function and the announcement that there will now be a Donate button next to the grant request button in the advisor portal). Can there be a more democratic process for the ideas that get implemented? Currently it seems that the process is to get some/lots of votes in Idea Lab or to be an "important" person/organization and get your wishes granted.

    At the very least, can we have a downvote option in Idea Lab so we can…

    2 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  15. Csuite currently allows us to set a CC fee percent that donors have the option to cover when processing a donation online. It would be great if instead of a fee percentage, they could see a "live calculation" for their credit card fee. I have attached an image of another platform that uses Stripe as their payment processor and they have integrated a "live calculation" so that the donor can see a dollar amount versus a percentage.

    6 votes

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  16. Hi - it would be great if the screen showing duplicates would indicate what type of record it is, particularly if a record is a student. With just a giant list of names, it is hard to pick out the ones the student aid team needs to look at. (or a fund holder, or vendor etc) OR the date the duplicate was added. OR the number of times the record shows. If we have 3 John Lennons and one was created last week, we might be able know who needs to fix it at a glance.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  17. It is no longer possible to see complete giving history to a fund for Advised contributions to that fund or information about the donor-advisor.
    Example: The Bob & Carol Fund at OCCF advised a grant out of their DAF to ABC Nonprofit's endowment fund at OCCF once a year for six years. ABC's fund portal shows the endowment contribution, but drilling into the contribution does not display that donor's impressive six year history of endowment gifts or their address, instead it displays every interfund gift from OCCF to that endowment fund. ABC Nonprofit is now missing critical information that might…

    3 votes

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  18. Add the ability to segregate profiles created through the online ticketing or donation process. Maybe using similar functionality as the "To Review" bucket in donations, or some way of filtering them in custom reporting.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  19. Grantee Details tab should come up when selecting “make” grantee on a profile so that Charity Check options can be updated if necessary

    1 vote

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  20. Add pledge balance as a field to donation, pledge, and pledge payment custom reports.

    Currently pledge balance is only available when the pledge is linked to an opportunity.

    6 votes

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