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  1. We would love to see an option to add a thank you call/letter task to every donation made in CSuite. Allow this to be toggled on or off for every donation received or set to donation ranges ie: 20-500, 501-1000, etc... We can set a task now to go in and check for donations made, but if there has been none it becaomes a task that we can ingor rather than a triggered task. It woud be great to be able to set alerts or task to be assigned to any staff member to call or send a thnak you…

    1 vote

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  2. in some areas of CSuite when you click "Attach File" you are given the option to check a box that says "External", however other areas such as vouchers that check box is not available.
    As a user I would like the option to attach external links in all areas where "files" would be attached, this would allow my team to link to our Sharepoint rather than saving in Sharepoint and in CSuite.

    1 vote

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  3. We have a lot of schools with similar names. For example, we have about 25 profiles associated with The University of Texas system. It would make identifying the school much easier if you could search for the profile id of the school on the student record instead of only being able to look for the name.

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  4. 1 vote

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  5. We like the new donation batch entry screen, but please add the option to attach a file for documentation that is then automatically attached to all donations created through the batch process. Otherwise, we still have to go back to each created donation and attach the documentation for audit purposes.

    1 vote

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  6. We are using opportunities and opportunity tasks to help with reporting on development activities. This often requires creating a number of tasks to detail some of the ongoing activities in a more dynamic way than is offered by a recurring task.

    I would love to see a new function in opportunities to add a "Task Flow" which would add a list of tasks and time frames at once. These flows could be CUSTOM designed for different development activities in an ideal world and could even further follow advanced logic if built out completely.

    For example: A development lunch.

    Flow would…

    1 vote

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  7. I would like to have a printable summary for a Donor Profile (or others) that includes the Profile Information, any Profile Types or Opportunities associated with the Profile, Engagement Strategy, and Notes. When I go into a donor meeting, this would be a great tool to capture the relationships and recent actions with a donor and to have handy during our discussion.

    1 vote

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  8. Provide the option to change the name of the button in event registration from ticket to something else in order to customize for organizations. Example we do not use the language of ticket but reservation since we do not physically provide tickets for an event.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  9. Currently, Event Campaign Requests display for all tickets within an event. There is no way to limit a Request to only specific tickets.

    We would like the ability to make Requests conditional based on the ticket purchased.

    For example:
    Dinner tickets may require a meal selection, but a general admit does not.

    Right now, all Requests appear for every ticket, which can cause confusion, unnecessary data entry, and post-event cleanup.

    Suggested Enhancement:
    Allow administrators to select which tickets a Request should apply to (multi-select or similar control).

    This would improve donor experience and event data accuracy, especially for events with…

    1 vote

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  10. It would be great if there was a way to convert multiple invoices for the same vendor into one document to be sent to the vendor. This is of particular interest for loan invoices where multiple funds participate. Otherwise the vendor will receive a separate invoice for each fund, each month rather than just an aggregate amount.

    1 vote

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  11. It would be very helpful to be able to charge two admin fees to two different funds on one invoice. We have fiscal projects receiving grant funds with an indirect cost built in. Part of it covers our admin fee and part covers their overhead. It would be nice if that split could happen as part of the admin fee process. We are currently having to manually move their overhead costs.

    1 vote

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  12. Concept Overview: A third portal type (or a distinct configuration mode) that mirrors the affiliate portal's grouping functionality but is purpose-built for the financial advisor relationship.

    Key Features: Fund Grouping
    The financial advisor should be able to organize their clients' funds into logical groupings — by household, family name, client tier, or advisory team. This mirrors the affiliate portal's grouping capability without co-opting the affiliate record type.

    Separate Record Type: Rather than using the Affiliate record, CommunitySuite would introduce a Financial Advisor record (or profile type) in the CRM/contact layer. This keeps the data model clean:

    1. Affiliates = supporting organizations…
    1 vote

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  13. For CSuite users, the investment report is only accessible when books are closed. Requesting the ability to run the report in a draft form when books are open. Similarly to how the report presents for fund advisors on the portal. - submitted on behalf of CF of the Ozarks.

    1 vote

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  14. Hello! Currently we add coding into our giving hub/directory pages through the nonprofit designation statement area that allows html. The coding creates a button for our DAF holders to select and be redirected to the login area so that they can direct a grant via their DAF. It would be great if this was available at check out without additional coding. Essentially, we would like a Donate now with your DAF button at check out.

    1 vote

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  15. REPOSTING Rhonda Page's Idea: For bulk year-end emailed receipts, correct auto-email message so not a string of numbers
    We would like the option to add content for bulk email for year-end receipts. There is no option currently to edit the content or the subject of the email. Currently, the content of the email is:

    Attached is your 2022010120221231 tax receipt summary.

    The subject is:
    Subject: Yearly Tax Receipt

    Our fear is donors won't open the email.

    0 votes

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  16. Add household engagement strategy as a field option in reports on fund advisor reports. Right now, you can only see individual profile engagement strategies for fund advisors, and we keep the engagement strategy on households to avoid duplications in mailings. Thanks!

    1 vote

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  17. All funds, even closed funds are required to have a checking account. However, if a checking account is listed on any fund, that account can't be closed when the bank account is no longer in use. We are running into an issue where we have a bank account that has been closed, but there are many (44) old, closed funds that have it listed as the checking account, so the account can't be closed in Csuite. While I can reopen and change the checking account on the closed funds, this is time consuming and I still have to change it…

    1 vote

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  18. It would be great to be able to apply multiple profile payments to a single ticket or invoice.

    1 vote

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  19. Please add ability for EIN # on Payment Notification --
    Need to expand and make available merge fields within Content spaces for Grant Post Notify:
    {{#foreach grant}}{{fundname}} :: Grant {{grantid}}
    Grantee: {{vendor_name}}
    Payment Amount: {{amount}}
    Description: {{description}}

    ADD --> EIN: {{EIN}}

    1 vote

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  20. Please include Restriction Type on the Audit Report/Fund Balance Change report

    1 vote

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