968 results found
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Tracking Updates to Profile Addresses, Phone Numbers, and Emails
Make the ID numbers of profile addresses, phone numbers and email addresses visible on all profiles. This would allow the log data for address/phone/email updates, additions and deletions to be better understood and would allow address, phone and email IDs to be filtered on in reports.
7 votes -
Invoice Confirmation Receipt Letter
With enhancements being added to CSuite for Invoices, having the ability to send a confirmation receipt once payment is received would be beneficial. Currently when we have organizations request an invoice prior to fulfilling their contribution, we have to complete this outside of the software and then enter as a donation in order to acknowledge their gift.
But if we were able to send a receipt as we do donations this would allow for us to record the entire process in CSuite.
1 vote -
Annual grant letter for an organization - customized merge fields
We would like to create a custom letter that exports all the grant data for an organization in a fiscal year - similar to a donation report for funds.
We are looking at ways to reduce the administrative burden on our grantee partners and one of the things we are looking at is reporting.
Currently in GLM we require our grant recipient organizations to complete a report for every single grant they receive. As some organizations receive over 10 general purposes grants a fiscal year, they have to complete 10 individual reports. To try and relieve this burden, we would…
13 votes -
Limit Who Can Share A Note to Portal
Back in February 2024, you guys added the feature to share a note on a grant to the fund advisor portal. But the Share option is available on all notes.
Success explained that you are looking to build out this functionality for notes on other records.
Before you do that, can we ensure there is a strong model for who is authorized to share a note to a portal?
We currently allow all staff to add a note because it could only be seen internally. Now we have a risk of someone inadvertently or intentionally clicking on "Share" and that…
6 votes -
Fund Internal Description - HTML
Would love the ability to use html in the Fund Internal Description. We would like the ability to add links to our fund document library and cannot currently do it. We have the html box for external fund description, please add for internal!!
3 votes -
Display CC Void/Rescind Status Online
When a credit card donation is rescinded or voided the status needs to show in both the public donor and nonprofit recipient transaction histories online. This is important for transparency and confirmation to the donor, as well as accountability and record keeping to the nonprofit. Otherwise the nonprofit will expect funds that will not arrive.
5 votes -
Recurring Gifts to Nonprofits
Add an option in the donation portal for public givers to make recurring donations to Nonprofit Directory Listings. Functionality currently limited to support Funds. A majority of the recurring gifts made through our previous platform were to nonprofits.
6 votes -
Fund Summary move to details tab
It would be beneficial for the fund summary to be on the "Details" tab instead of the "Settings" tab in funds. It isn't logical to be on the settings tab because it's not a setting but rather a detail about the purpose of the fund. Another option would be to put it at the top of the fund page so you can see it regardless of what tab you are on.
2 votes -
When creating Fund Statements, allow for multiple categories to be filtered
When we generate fund statements, we're now only able to filter by selecting one of 4 fund fields: Group, Subgroup, Division, and Segment. It would help if we could filter based on more than 1 of those fields at the same time.
This enhancement would allow us to simplify our fund coding and create better batches of funds statements.
7 votes -
Tributes and Stripe gifts
Stripe gifts come into Csuite posted. If a tribute is added to the donation in Stripe, the tribute does NOT go into the tribute bucket. Also, there is no way to edit the tribute. We need the ability to make changes and add the tribute into the tribute bucket in order to properly notify people
7 votesThere is an option now to clear a tribute and and then add the correct one. I realize this is not the ask for the request, but it is a work around at this time.
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Online_donation_email_body
In the Onlinedonationemail_body section, I am not able to send emails that address the donor by name because there are no available fields to pull.
So, for quite some time, I was sending emails addressed to "Dear {name}" - silly me! It would be great if that field actually worked and I could address my donors by name. We are doing all that we can to build relationships and names are important! For now, I'll have to go "generic", which really isn't fundraising best practice.
Thanks for considering!
8 votes -
Only show global search results once
Global search should only show records once. Currently, it seems that a Profile record can potentially be shown twice: once if there's a hit on name field, and again if there's a hit in the legal name field. Showing records twice has always confused me, and other users I've talked to. Please only show Profile records once per search.
Imagine if you searched the phrase "taylor swift" and her one wikipedia page were returned multiple times in search results, one for every time the phrase "taylor swift" appeared on the page. Makes no sense.
3 votes -
Term Investment - remove one of two options to calculate interest
When trying to automatically calculate interest on the term investments, if I go to Term Investments – Interest Calculations – Create, it is the same as when I go to Term Investments – Calculate Interest. If it’s the same, can one option be deleted as it is confusing? I’d rather have “Calculate Interest” be deleted since “Interest Calculations" gives you prior transactions.
1 vote -
Task in Red when a task is assigned
It would be nice that when we have a task that needs to be done that the task button is red, not just when the task is overdue. That way it signifies that we have a task to do. Additionally, when we have a grant or something that needs approval, when we log in an are on the dashboard, we see the item in red so we know we need to go approve etc
3 votes -
Summary Statement
The advisor portal should offer a summary statement of all associated funds within an advisor's profile.
3 votes -
Add Filters to Fund Summary Reports
When completing a fund summary report for a specific calendar year, CSuite generates the exact report I need with graphs and great overall information including fund group balances, donations and grants. However, I need to filter this report one step further for particular divisions. I am unable to add filters or edit the report in anyway. I'd appreciate this feature be added to these fund summary reports to alleviate creating multiple and tedious sperate reports.
2 votes -
Custom Reports need more options for numeric values other than TOTAL (like AVERAGE, MIN, MAX, COUNT) without grouping or removing fields
For numeric fields in a custom report there is currently a "Total Column" checkbox option to total the data from all rows in that column. The total will display in a new row at the bottom of the column.
We'd like the same thing but with the option for Average, Min, Max, Count, etc. Those are only possible now by grouping and removing all other fields. We end up with the calculated value but can't see any of the individual records or details. We can get what we need in Excel by exporting and adding a formula but would like…
26 votes -
Syncing a Csuite campaign into an already existing Mailchimp tag
Can a function be created to sync a new Csuite campaign into an already existing Mailchimp tag? Right now, a new Mailchimp tag has to be created for each Csuite campaign causing clutter in Mailchimp. For reoccurring newsletters, having the option to sync individual campaigns into the same tag would be very helpful.
25 votes -
Notify Vendors when paying Vouchers
Emailing Vendors when paying a voucher. We notify our payables manually, but it would be great to send them the check details when the voucher is paid.
9 votes -
Vendor ID in Custom Reports
Please add Vendor ID to the custom reports - Profiles. Ideally, I am looking for a report with csuite profile ID and vendor ID and this does not exist (confirmed by Csuite Support).
5 votes
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