1102 results found
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Prevent sending grant notify email when we void and reissue Grant to the fund advisor
Sometimes nonprofits don't cash their checks for grants and after months we need to void and reissue a check for the grant. The problem is that the system sends a grant paid email to fund advisors who have grant notify on. This causes a lot of confusion because fund advisors are notified that a grant is paid and think it is a mistake, they don't attribute it to the original grant they made because it could have been months ago. They also don't except to see multiple emails of a grant payment for one grant. Can there be a way…
4 votes -
Include Opportunities, Fund Advisors, etc. in Ref Name column for note reports
We internally report "contact" notes to our staff on a weekly basis using the Scheduled Report function. This provides all of our staff with a snapshot of important conversations that have occurred over the previous week and been recorded in the database. I include the Ref Name column on this report because it's great context to have when viewing a list of notes. However, I've noticed that when a note is added to an opportunity or fund advisor record, the Ref Name is blank. Could descriptive references please be added to this field for notes added to all areas of…
4 votes -
move profiles to new campaigns
ability to move profiles in bulk from one campaign to another
4 votes -
sfuller@wc-cf.org
Same Beneficiary, Different Purpose: We have a fund whose fund advisor wishes the funding to be sent all to the same organization but for two different purposes. Currently we work this out by having the organization as the beneficiary to receive 75% of the funding for one purpose, and then we've set up a recurring grant for the organization for the separate purpose, but we have to manually adjust the amount each year. It would be great if we could set up the beneficiary twice for the two different purposes.
4 votes -
QR Codes for Affiliate Giving Hub Funds
QR codes for fund donation pages are great. We could use them also for funds that are set as Private, but are visible through the affiliate Giving Hub. There are URL's for those affiliate fund donation pages but no QR codes through CSuite.
4 votes -
Outlook integration - attach to a fund or funds, profile or profiles and note type, and sticky; create a task
When we use outlook, we have to manually add the fund name and note type. We also have to manually add the sticky. Would be helpful if we could choose this. Would also be helpful to be able to create a task from the outlook email. And, if multiple funds/profiles could be chosen, bonus!
4 votes -
Profile>Engagement Tab - keep refresh page on Profile after campaign is deleted
Profile > Engagement Tab - Invited Active Campaign list
Right now when you delete a campaign from the "Invited Active Campaigns" list (under the Engagement Tab of the guest's profile) it refreshes to the related campaign page. It would make more sense to stay on the initial Profile, we were in that Profile for a purpose or we would have deleted them from the Campaign side.
4 votes -
Drop down list Icon on Previous Grantees
Many of our donors have called in after switching to the new C-Suite portal stating that none of their previous grantees are showing up. I have found that the issue 90% of the time is that they are not clicking in the blank box to view the list.
Once I ask them to try the issue is solved and they all mention that this box should have the drop down icon or in someway make it more obvious that they have to click the blank field to pull up the list.
4 votes -
new fund advisor
We work with organizations with high administrator turn over. When replacing a new administrator, they need to be set up as a Fund Advisor and then we have to manually add each individual fund. This is cumbersome.
Under "add funds" function, can you add a "Fund Advisor Like...." option that would allow multiple funds to be added at once. For example, Mr. Smith leaves an organization, can Mr. Brown be set up as a Fund advisor, click Add Fund, and Set up funds "like": [enter Profile name] Mr. Smith in this case.
4 votes -
exposed profile email, phone, address id in Profile Custom Report
CSuite has a Profile Email, Address, Phone ID unique to each value on a profile. These ID's, which are required to bulk update the values, are only exposed in the Profile Email, Address, Phone reports. These reports are not useful because they have no other attributes (Prim, Inactive, etc.). Please expose these fields on the Profiles Custom Report to allow for better filtering for bulk update actions.
4 votes -
Archiving Campaigns
I wish archiving campaigns was easier than the multiple steps that it is now. If it could be a toggle on the main page, it would be less time consuming.
4 votes -
Expendable Fund Distribution Alert
Our fund advisors would benefit from an alert that would be sent to our staff when a fund advisor creates a distribution request that would leave the fund with little or no remaining balance. As non-profit organizations experience funding challenges, we do see the potential for more agency fund advisors to request funds for emergencies. An alert would create an opportunity to have meaningful conversations with our fund advisors. It would be great if the alert can be sent via email to the foundation’s key relationship managers. It would also be nice if the community foundation staff could determine a…
4 votes -
Mark a couple of note types as sticky ones
We'd like to have the ability to mark a couple of note types as sticky ones. This would allow the finance related notes such as those concerning fund agreements or investments pinned at the top for better visibility.
Currently, many fundraisers are adding notes from the profiles selecting the fund name. As a result, finance notes are getting pushes down, making harder for the team to locate critical information quickly.4 votes -
task
Hello! Just started using tasks, and enjoying it. Would like a weekly task option, so it's easier to see what is to occur within the week. Filter option would be good too on the dashboard.
4 votes -
Add search functionality to tasks
As we are beginning to utilize Tasks, our lists in each bucket are beginning to grow. It would be awesome to be able to search for specific tasks in any bucket by a keyword to make finding them alot easier.
4 votes -
Copy Grants
When I copy it comes up with the old grant date and the old pay schedule date. It should copy to current dates as well as the advisor, the expense account, custom fields, etc. Basically, if I am copying a grant, my goal is to not have to do much editing, if any at all.
4 votes -
Show Additional Funds - Sort Order and Groupings
Please implement additional sorting options for funds that are not promoted, but show up on the "Show Additional Funds" page. Currently, this page sorts alphabetically.
It would be great if those funds could be sorted in different ways, including but not limited to fixed numerical ordering, like you can with promoted funds.
Also, it would be helpful if the funds could be grouped based on fund group, sub-group, division, or segment. Then, sorting within each of those groupings as well.
4 votes -
More Relative Date options: Yesterday and Today
Please add yesterday and today for relative date filtering. We have a lot of scheduled reports we have set to this week, when we really need to check yesterday's or today's information. There is also not a great way to see only today's date unless you put the date in the range which is not intuitive and would take more work than just having a relative date option.
4 votes -
Update Other Profiles Function
I attached a photo of what Community Suite shows when a profile is updated and there are other profiles that had the same phone, email or address that matched the record you just changed. This function worked previously, but it no longer functions. When the boxes are checked noting if you want to change values for the other profiles as well, the updated address does not change on any of the profiles selected. Again, this function used to work and it was very helpful. I would love to see it work the way it is designed to. Thanks!
4 votes -
kbusser@cfrichmond.org
National Change of Address. Database from the US Postal Service that contains all of the address changes that have been submitted. An automated link to this would enable the updating of addresses on profiles.
4 votes
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