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  1. We would like the ability to run a report that shows which address a voucher payment will be sent to once processed. Our Finance Director would like the ability to review these addresses before approving them for payment to ensure the payments are sending to the correct address.

    Most of our records default to the primary address. A few direct to the pay address if we have used it, and sometimes we enter an address under "other" so it's currently not easy to pull those fields into a report for our director to review.

    4 votes

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  2. In the new Portal, when a fund advisor is making a grant recommendation under the 'Choosing from a Previous Grantee or Fund' option, can you add a drop-down arrow in white boxes so that the advisor knows to click in the box for a drop-down list?

    4 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  3. "Primary Address" is labeled in the profile area of the Portal but Phone/Email are not. Suggest adding Primary to Phone and Email labels to reinforce the user may have additional contact information on file.

    4 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  4. We would like to see the body of the note have a "collapse" feature - so that long notes do not make it difficult to scan all notes in that profile. If you allowed for the first 50-100 characters to show, then had a collapse feature (such as a "more" button or an "expand/collapse" button) then the entire string of notes would be a uniform size with enough "preview" visible to understand the gist of the note and its content.

    4 votes

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  5. It would be great to make a printable yearly tax receipt available on the Donor tab of the Portal in addition to the individual donation tax receipts.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  6. We have a custom field for grants that would be very helpful if it was available in the grant requests on the portal. We are implementing a work around with using the summary and a bulk action in reports but the availability of the custom field in the portal would be much easier.

    4 votes

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  7. Would love to have the "Reconcile List" button that takes you back to the list of reconciling accounts within the completed bank reconciliation page. As I'm now approving bank recs within CSuite, I currently have to press "Back" and then "Reconcile List" once I've approved a bank rec and I'm ready to go to another one.

    4 votes

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  8. Csuite currently allows us to set a CC fee percent that donors have the option to cover when processing a donation online. It would be great if instead of a fee percentage, they could see a "live calculation" for their credit card fee. I have attached an image of another platform that uses Stripe as their payment processor and they have integrated a "live calculation" so that the donor can see a dollar amount versus a percentage.

    4 votes

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  9. It would be great to be able to choose a specific grant/check/donation for the Test Function with Templates. It would be an extension of the ability to check Template Fields by entering a specific record.

    This was a previous idea that was archived: https://idealab.foundant.com/forums/597718-communitysuite-idea-lab/suggestions/45432349-verify-testing-templates

    Hoping to generate more interest this time around.

    4 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  10. We would like to have the option to eliminate the "other" amount when using Giving Levels in the Fund Advisor Portal settings in the Fund record. When using the Giving Levels field to allow a membership fee or other type of donation that there should not be an "other amount".

    4 votes

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  11. The new Add Note to CSuite add-in is much appreciated but would be even better if you could also use it for composing an email and view existing notes & profile details. When we were demoing a competitor's platform before signing up with Foundant, they had an integration that would have a pop up showing the profile picture, details, and notes for the recipient with a live link to the profile in the platform. Would love to see something similar developed for Foundant.

    4 votes

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  12. The font color isn't dark or big enough, and if you want to use a dark background, there is no way to change the text to be lighter.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  13. We are hoping to be able to use the portal to house donor's grant letters. I wish there was the ability put these letters on the portal with a mass upload instead of one-off via files and the share checkbox. Currently, if a donor wants to see their grant letter we either mail or email that letter, but we are hoping to encourage donors to use the portal more and having grant letters on the portal would be another customer service touchpoint to our donors.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  14. Would it be possible for donors to receive Candid/Guidestar data via CSuite? It would be great if donors could get that information.

    4 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  15. Would it be possible to update the individual and batch processes for Yearly Tax Receipts to save the generated documents to the Donor’s profile?

    4 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  16. When profiles are marked as deceased and linked to a household, the household is being pulled with the deceased information instead of now defaulting to the active individual profile only. This impacts mailing lists for marketing campaigns and grant letters as it now pulls in deceased households.

    There should be an automatic unlinking/adjustment so that we do not have to manually unlink which is the only workaround to solve this issue right now. Ideally, there would be a way to keep the individual linked to the household profile for historical purposes too.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  17. If someone is registering for a tournament and they need to select their T-shirt size, choose their level of difficulty, etc., it is very inefficient to assign these to the profiles after they have checked out. If we have 100 users signing up, we need to contact each one for this information?

    As a workaround, we are using the notes tab hoping the majority of users use it to enter their team name, t-shirt sizes and difficulty level, but this should really be an option for users to complete for all campaigns/events during checkout.

    4 votes

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    Proposed Idea  ·  1 comment  ·  Campaigns  ·  Admin →
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  18. It would be great if there was an easy way to upload a logo for the affiliate portal that would automatically change it from the overall system logo. Right now, the only way to update the logo for our affiliate's Giving Hub is through complicated coding that our team is not able to do. Thank you!

    4 votes

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  19. Allow past engagement list on profiles to be sorted by date

    4 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  20. Ability to assign specific campaign permissions? I Create all campaigns, but there are specific staff that manage rsvps for their events. Is there a way to limit access to only apply rsvps to that specific campaign? thanks

    4 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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