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  1. Donation report --- please add the ability to sort donations by date within the donation report screen. The most recent donations are at the bottom, and I often have to scroll all the way to the bottom of the report to find recent donations. Please add the feature to the date column so we can switch that view with one click to see most recent donations at the top.

    2 votes

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  2. Can we incorporate the 30 cent transaction fee into the calculation when a donor chooses to cover the processing fee? We get a lot of questions as to why an amount of $99.70 was deposited, for example, and when we explain that the donor covered the fee, but there was an additional fee not covered, it just creates unnecessary confusion and time out of our day to explain. Seems like a simple adjustment.

    2 votes

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  3. In the Portal currently, when someone goes to Profile - Contact Preferences, it is blank. You have to click on Edit Information to even know what that screen is even about. Is there a way to show the options before clicking "Edit Information?

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  4. I'd like to create a report that will link the Internal Donations to their corresponding Internal Grant record. Ideally pulling based off the hyperlinked ID, but at a minimum pulling the destination/donating fund.

    2 votes

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  5. Could items with "heart" icon i.e. Tax Receipts and Tribute Notify in left hand menu, not only have the heart, but also appear in "red" font? This would help identify the anticipated next step from either the Donations/Receipt bucket or Donations/Tribute bucket.

    2 votes

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  6. In an effort to clean up our database, we've been marking profiles as "inactive" if they don't meet recent activity requirements. We recently discovered that those inactive profiles aren't showing on the list of possible profiles when a donation is being entered; therefore, a duplicate profile was created. We would find it helpful if the inactive profile was still listed in the drop-down menu so we would know that it needed to be "reactivated" so the donation could be processed properly.

    2 votes

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  7. When we receive donations from a DAF fund or Trustee it would be nice to have that as a profile type to select instead of Individual, Household or Organization.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  8. It would be helpful to have a checkbox to track if a thank you has been sent for each donation. It looks like this used to be available but no longer is. Sometimes a thank you is sent via email, phone, or mail and it would be helpful to have a simple 'thank you sent' check box to keep track of this.

    2 votes

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  9. For a non-gift, is there a way to generate a notification to thank donors for their gifts that come from another donor advised fund or a commercial fund that do not receive the tax deduction notification?

    2 votes

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  10. In the Fund Advisor tab, when a user clicks the menu item to make a Grant Request, it leads to a page that lists a bunch of recent grants, but there doesn't seem to be rhyme or reason as to the time frame of the grants listed. I've logged in as different Fund Advisors (with old DAFs) and the grants listed aren't the same time frame. One listed grants as of last May, one listed grants as of last February. It seems strange and arbitrary.

    1. It would be much better to have the Grant Request menu item lead directly to…

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  11. Please make the Grant Request button that appears on Grants AND Scholarships on the new Giving Hub OPTIONAL. The button is not needed for scholarships as they have an application process already (in most cases).

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  12. In the new portal, there's not a content area available if you enable the manual fund statements option. This would be helpful to add.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  13. We need to be able to have more than one Event Ticket Tab Name. We have 19 affiliates so it is not uncommon to have more than one event with tickets for sale happening at any given time. It would be nice if this Event Ticket Tab Name was somehow tied to the actual Campaign, this way for each affiliate, their event tickets for multiple events would each have their own tab name.

    2 votes

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  14. It's great when we realize we posted a gift to the wrong donor (happens a few times during our Annual Give Day). While it's easily corrected, could there be a warning that you must also Edit the General Ledger information. This is a two part process.

    2 votes

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  15. Profile Fund Relationships - I see that the fund names are alpha order, but the relationship Categories are not. We often have more than one relationship per fund. Can you also put the Categories in alpha order? It would greatly help readability.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  16. When you are in the Tributes page, you can search a name and it will show who the person to notify is behind the searched name.

    Ex. Jane Doe [Doe, John] (public)

    It would be nice if the same kind of populated search would show when entering a donation. I find if there are two different notifications, I have to go into the Tributes page and look to see which I need to choose. AND if they would be labeled the exact same (Example: "Jane Doe" and "Jane Doe" vs "Jane Doe" and "Dr. Jane Doe" I have no idea…

    2 votes

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    Proposed Idea  ·  1 comment  ·  Tributes  ·  Admin →
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  17. We utilize a custom field to filter our expenses and vouchers by department. However, when creating reports or pulling a standard report from the system, this custom field is not included as a filtering option. It would be helpful to include custom fields in all reports that the system generates and not require additional steps to get the report to filter appropriately.

    2 votes

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    Proposed Idea  ·  Holly Spitz responded

    At this time we do not plan on adding filters to default reports. Custom Fields are available in filters in custom reports and the list area of objects.

  18. Want to be able to have generic contact information on the portal should there be any questions/concerns that is available from all pages, not just the steward block on the fund summary screen.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  19. Changing the way the funds are presented in the Fund section in CSuite so that chronological is an option, instead of only alphabetical, would be helpful. I'd like to find my new funds faster.

    2 votes

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    0 comments  ·  Funds  ·  Admin →
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  20. We would like to see CSuite generate notifications to grant approvers for recurring grants to help remind staff when the grant is due to go out. A generated email with general grant information would be extremely helpful.

    2 votes

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