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1223 results found

  1. We would like a feature that would generate a "welcome to the foundation" letter template for new funds when they are set up.

    2 votes

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  2. The CSV upload within the bank reconciliation does not work correctly for checks with Multi as the transaction ID. The worst part about that is the Multi checks do not stay as an unmatched item, the system automatically deletes all the multi checks that were original uploaded in the CSV file. this forces us to manually reconcile the checks to our upload to find out which checks were deleted from the file. Why can't the multi check stay on the bank reconciliation file as UNmatched so the user knows which check numbers the system is having issues matching?? it would…

    2 votes

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  3. There should be a way to put giving levels on our grant catalog. I have them set up for the Giving Portal but they don't show up here. 

    2 votes

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  4. In March 2025 fund advisors gained the ability to edit recurring grants. However, they are currently only able to edit the number of occurrences and the next grant. I believe they can also end the recurring grant series. We often have fund advisors that want to edit the amount or change the interval. Although we can change it in our backend, the fund advisors often want the option to do so themselves. We also more often see a change in the amount. Currently their only option is to cancel the recurring grant series and create a new one.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  5. If a profile has an accent in their address etc, once it gets to the portal cart, it switches to an ascii character. Same thing happens if the description typed in by the donor has an accent in it, it also switches to an ASCII character.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  6. When an photo is uploaded into C-Suites, it covers up what type of file it is (individual, household, organization.) This has limited our use of that part of the product.

    It would be helpful if there was a way to continue to display what type of file it is if uploading a photo.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  7. Reposting Previous Suggestion-

    Please add the address and phone type fields to the template when importing new profiles. I am importing lots of new profiles but have to go back and manually add the address type and email type. This is a very tedious process.
    Thank you.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  8. We'd like to be able to add the organization name field to the header on the financial statements. We have several affiliate/supporting organizations that we run financials for so we don't want to the foundation's name as the default. Rather, we'd like to add a field to the header to allow for the name of each organization to automatically populate when we run financial statements.

    2 votes

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  9. It would be great to have a note that lives specifically on individual campaign profiles. We track unsubscribes from our e-newsletters, and instead of bogging down the individual's main profile page with notes, it would be great to have one tying back to the specific campaign they unsubscribed from.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  10. Before the portal redesign, fund advisors who logged in were able to see everyone who had access to a fund (e.g., if John and Jane Smith were the two advisors on a fund, either one of them could see both of their names as people with access on the fund summary page after logging in). This functionality is no longer available with the new portal layout - could a toggle/setting be added in to reinstate this feature? We've found it's very helpful for fund advisors to be able to see who has access to their fund (for example, agencies often…

    2 votes

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  11. It would be nice if Foundant can add CAMPAIGN and EVENT as optional fields to the existing voucher template. When there are hundreds of credit card transactions, it is very time-consuming and tedious to sort/enter CAMPAIGN and EVENT only after the transactions are loaded in CSuite. Thank you.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  12. We would like to be able to hide statement vouchers in the Fund Advisors voucher tab. These transactions are sometimes confusing for the advisor We would like the vouchers they see to be relevant. Maybe this goes further to be able to filter and hide certain vendors?

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  13. It would be helpful to have the option to include ACH and Electronic Checks in the Positive Pay Export. ACH and Electronic Checks that are presented at our bank create exceptions and we manually approve them for payment on our banking website. If we could include these in our Positive Pay Export uploads, these payments would clear without causing exceptions. Thank you for your consideration.

    2 votes

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  14. For hardship assistance grants, these flow through the scholarship module but we would like for the accounting to not hit the default scholarship payable liability and scholarship expense accounts. Would like to see a liability and expense account added to the scholarship that can override the system defaults.

    2 votes

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  15. Can you make it so that grant letter emails can be tracked? It would be great to be able to run an Undelivered Email report and see if these emails were actually delivered.

    2 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  16. I get lots of emails from Community Suite when someone includes me on a Note, or creates a Voucher for a fund I'm an approver on. Clicking on the link in those emails involves a 3 step process:
    1. Link takes me to the login page for our CS instance.
    2. After logging in successfully, I'm taken to our dashboard.
    3. But what about that original link? I need to go back to email and click it again, to go to the item in question.

    It would be great if, like on many other web applications, after login you were…

    2 votes

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  17. Have a Fund Advisor be able to upload a document to staff. This would be similar to using a secure email service.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  18. When a fund advisor submits a voucher through their portal we have to have a default expense account set up. Our funds have different expense accounts depending on the type of fund it is. It would be nice if we didn't have to set a default and could just assign an expense account when we create the voucher on the back end OR be able to set these defaults by fund or fund type.

    2 votes

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  19. Need to create a recurring voucher that has a multi-fund. Currently, I create the lines for each fund's account but can only put in one fund. Once I create the voucher, then I can select the multiple fund. Opportunity for Functional Reporting and Efficiency: We figured out a method to do mutliple fund for functional reporting as transactions are recorded. This allows for timely reporting of by functional accounts. However, it takes more time with our recurring vouchers (75% of our transactions) to edit for the mutliple funds.

    2 votes

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  20. Previous Journal Entry bulk imports can be viewed/edited/deleted easily. The same should be true of custom field imports. Currently there is no way to reverse a custom field import and since these imports can change large amounts of data, there should be an option to reverse or undo the import.

    2 votes

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