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  1. When running an admin fee report within a fund, it only includes fees that were charged in the quarterly process or done manually. It does not include transactional admin fees charged for each donation, grant, etc. in this report. This can make it difficult to get a complete picture of the fees charged to a fund. It would be ideal if this report included ALL admin fees charged to the fund. Thanks!

    16 votes

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  2. Allow filters on the check voucher module for ease of browsing and locating info.

    11 votes

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  3. Please can we have the ability to assign sort orders to file categories.

    5 votes

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  4. Greater Milwaukee has enabled Donation Review in donation settings. They would like the option to exclude stripe gifts from needing the additional review. Because Stripe gifts are automatic, there is no need for them to be in the regular review process. Having to filter and approve all of the Stripe gifts is just an extra step that doesn’t add any value.

    8 votes

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  5. Since we need to collect all student's personal information to report to the Canada Revenue Agency every year, currently, we must manually enter each student's SSN to their CSuite profile. In our process, we ask for a student's SSN and direct-deposit information on a follow-up form that must be completed after they have been selected to receive funding. It would be great to have a function that can import this information from the SLM follow-up form to their CSuite profile.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  6. CSuite is not logging anything that happens on the “Edit Pay Schedule” page (….\grant\schedule?grant_id=xxxx) for a Grant record.

    Is there any way that you can capture changes to the payment lines on a grant that are made on the "Edit Payment Schedule" page and record them in the log file for the grant?

    Not sure how reasonable this request is, but right because changes are not captured, the log does not always line up with what is on the grant record for payment details.

    8 votes

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  7. Add ability to add a note to a Group record under System Configuration. As a system admin, I am currently keeping a separate record of notes for each of the user groups I create. Different teams, and members on those teams, have different access requirements so I am documenting the purpose of each targeted Group. It would be more convenient to have these notes included on the Group record but there is currently not a button to add a note to that type of record.

    2 votes

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  8. Make a Custom Report shareable as the default

    2 votes

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  9. Please make the link on the right side of a campaign more obvious, by adding "Click Here" above the links to purchase tickets, register for an event, etc. We have users who do not understand where to click.

    1 vote

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    1 comment  ·  Campaigns  ·  Admin →
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  10. Please open the city/state field under service areas to international orgs or provide an Other field to enter a different value. We have parishes in our country, that we would like to be able to add.

    5 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  11. We would like the fund log to keep record of all changes made to a fund. In particular changes/removals made under the Relationship tab of a fund is useful information for our staff.

    5 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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  12. Back in February 2024, you guys added the feature to share a note on a grant to the fund advisor portal. But the Share option is available on all notes.

    Success explained that you are looking to build out this functionality for notes on other records.

    Before you do that, can we ensure there is a strong model for who is authorized to share a note to a portal?

    We currently allow all staff to add a note because it could only be seen internally. Now we have a risk of someone inadvertently or intentionally clicking on "Share" and that…

    6 votes

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  13. Would Foundant consider working with a third party vendor like "Double the Donation"(
    https://doublethedonation.com/corporate-matching-gift-programs/)
    to assist with Matching Gifts? The goal would be a seamless process on the Giving Hub. See the following example:
    https://www.augustana.edu/giving/match

    3 votes

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  14. The charity check data (through Grant Connect) is only updated on a quarterly basis, which means that if a Charity looses their status, they won't fail the charity check until the next quarter. The data should be updated on a daily basis - not quarterly.

    2 votes

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  15. Please make it possible to archive old and unused admin fee types. This has been proposed many times and it keeps getting closed because it's already been implemented, which is incorrect.

    The only way to get rid of an admin fee type is if it's never been applied to a fund or used. This is the error message you get when you try to delete one: This fee type was used in 2 admin fee calculations and cannot be deleted.
    A clean list makes it easier to process admin fees and would also help when setting up new funds -…

    3 votes

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  16. We recently switched from MailChimp to Constant Contact as it offers more options and we believe it is a better platform. Would appreciate it if you would revisit adding Constant Contact as an option for the Campaign API kep.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  17. Add an option in the donation portal for public givers to make recurring donations to Nonprofit Directory Listings. Functionality currently limited to support Funds. A majority of the recurring gifts made through our previous platform were to nonprofits.

    6 votes

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  18. For spendable internal grants, have the ability to edit the gl revenue account instead of posting to the default. The gl expense account can be edited, but not the revenue gl account.

    9 votes

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  19. Please can we have an option to remove the do not email, call or mail in bulk for individual profiles? You currently have to click through all three - can we have a do not contact option that encompasses all 3?

    5 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  20. If the customer has the option to "search existing accounts" (aka existing profiles) before they create a new account to purchase event tickets, we could avoid duplicates.

    12 votes

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    Proposed Idea  ·  1 comment  ·  Campaigns  ·  Admin →
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