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  1. Event Campaigns should be able to be created without needing to sell tickets. This would streamline online donations targeted for a specific purpose or campaign. The campaign could then have a specific URL and QR code created, like campaigns already do, but without needing donors to purchase a ticket, it could take them right to a donation page that is tied to the fund attached to that campaign. This would create more efficiency around event campaigns, continue the trend of online donations becoming more popular and accessible at events, and reduce the additional time it takes to manually attach donations…

    104 votes

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  2. We held an event in November and appreciate all of the functions in campaigns. However, in the specific campaign we created, we would go to "Profiles" then "guest list" and there was guests who bought tickets online, but did not finish putting their guest names and meals because they didn't realize they needed to do that.

    We have two suggestions. It would be nice if there is something before check-out to purchase tickets that says guests will need to enter their guest names and meal preferences after check out.

    The other suggestion is that anyone who purchased tickets shows up…

    3 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  3. Scheduled reports: Would be nice to be able to add text to the body of the email when scheduling reports for distribution. This would allow for addition information to the recipient on purpose and/or use of the report data. Particularly useful when sending data in CSV format where that data is intended for use in a subsequent process.

    5 votes

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  4. We pay most of our vendors via ACH. When the email is sent to our vendor, it is a generic email that states they received a payment from the Foundation. It would be great if the vendor would receive an email stating the amount of the voucher, invoice number and what the payment is for. We do not want to use Bambora.

    2 votes

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  5. Improved Search Capabilities: There needs to be a way to search for profiles even if you don't have (or know how to spell) the whole name. If someone's name is "John Smithe" but you think it's "John Smith" and you type "Smith, John" in the search bar, the profile you're looking for will not populate. If the search function could pull names that start with the letters up to the comma, the searcher could find John Smithe, John Smitherman, and John Smith-Stone.

    6 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  6. It would be helpful if an alert option was available in notes on recurring grants so when you create a grant, the note can be visible.

    3 votes

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  7. It would be nice to be able to see any attached file for a profile record from any of the designation fields without having to change tabs. My suggestion is that the file tab has a drop down by designation so that when you are looking at a profile marked as a donor you see donor related files first, but have the option to see other related files if that donor is also a fund advisor, grantee, etc. without needing to change designations. I don't like knowing that I uploaded a file but then seeing "0" under files because I…

    13 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  8. Please add the boolean "endowed" variable to the template fields list. In Illinois starting 1/1/25, gifts to endowed funds qualify for a 25% tax credit. On our receipt letters we'd like to be able to automatically flag the donations that will qualify. Thank you.

    3 votes

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  9. Although the bulk edits are handy, it would be better if we could do the edits by fund group or some other filter. The "Set Tab Permissions" button has this functionality, but the "Set notify" and "Set Statement Type" do not - it is all or nothing. All the bulk edits should have the same functionality.

    37 votes

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  10. Capacity to share notes between profiles would be awesome.

    Example 1: Fundraising visit with a particular business. Visit notes could go on the business profile, but the note could "tag" additional profiles, such as the business staff members present at the meeting.

    Example 2: We utilize notes to capture obituary information. Family members could be "tagged" on the note in order to share the information across profile records, rather than repeating the obit note several times. One entry, several tags = awesome!

    17 votes

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  11. It would be nice if we could write comments for fields. It would enable us to have in-line recommendation for our conventions when entering new information. The system already does this as provided by Foundant, for instance:

    When entering a donation, the donation field has italicised text next to it "Donor wishes this donation to be anonymous" when in edit mode. It would be nice if we could add that kind of text ourselves to any field so that when we had edit mode open, it would show us our own recommendations for fields.

    For our tax receipts, we have…

    5 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  12. Can we please have the option to generate a system email notification when a new file has been shared to a fund advisor's profile.

    2 votes

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  13. A donor should have the option to use their existing profile in the system instead of creating a new profile every time they donate.

    58 votes

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    Proposed Idea  ·  Holly Spitz responded

    When both the Giving Hub and new Portal are enabled, there is an option to add a Login to the Giving Hub main menu. This will allow a User to login to their profile prior to donating. If a profile is logged in prior to making a donation, a new profile will not be created.

  14. Some of our funds have fund names that do not indicate the donor name. In the sort key we reference the donor name. However, the sort key is not a searchable reference. We can't leverage the short name because we use our legacy fund ids there and want to continue that system. We would like the sort key to be a searchable term so if we were searching it pulls up the fund wherever we would put a fund name/id.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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  15. 4 votes

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  16. We utilize a custom field to filter our expenses and vouchers by department. However, when creating reports or pulling a standard report from the system, this custom field is not included as a filtering option. It would be helpful to include custom fields in all reports that the system generates and not require additional steps to get the report to filter appropriately.

    2 votes

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    Proposed Idea  ·  Holly Spitz responded

    At this time we do not plan on adding filters to default reports. Custom Fields are available in filters in custom reports and the list area of objects.

  17. We have an underwater policy that involves calculation of a 12 quarter rolling average of the fund compared to the principal balance. I would love options to add to the underwater report to allow for such calculation.

    3 votes

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  18. Want to be able to have generic contact information on the portal should there be any questions/concerns that is available from all pages, not just the steward block on the fund summary screen.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  19. On credit memo records, it would be helpful to have a link to the invoice that the credit was applied to. If you look on the original invoice record, there is a "Payments Applied" section that links to the credit memo. But the reverse is not true--if you're looking at the credit memo record, there is no way to tell which invoice it was applied to.

    2 votes

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  20. It would be great to have Giving Hub customizations (radio buttons for instance), which can be linked to parts of the donation approval/recording process on the Finance side of the transaction.

    For instance, a radio button for Endowed/Spendable that allows donors desiring for a donation to be flowed through to their Spendable balance, which is linked to the Spendable checkbox in the transaction record.

    An option to split the donation between Endowed and Spendable would be great too.

    4 votes

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