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1302 results found

  1. Adding a field for the check number in the grant award letter Templates.

    Due to the high volume of grants processed weekly, it’s very important to ensure timely donor recognition and to streamline the process for recipient organizations. Currently, it can take up to 10 days between the award letter email and the arrival of the check via USPS. This delay makes it difficult for organizations to connect the award letter with the check when it arrives.
    Additionally, we’ve received multiple requests from grantee organizations particularly in cases where checks from the same donor are issued in the same amount.…

    11 votes

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  2. When the nonprofit designation is activated on a profile, or any designation, add that action to the profile's LOG so it can be captured and reported on.

    7 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  3. Currently, the Nonprofit Directory in CSuite allows only a single website link to be displayed for each nonprofit. Many nonprofits have a variety of online presences beyond their main website—such as Facebook, Instagram, LinkedIn, or YouTube—which are important touchpoints for donors and community members.

    We would like the ability to:

    1. Enter multiple links for each nonprofit on the administrative side.

    2. Label each link with the platform it corresponds to (e.g., Website, Facebook, Instagram).

    3. Display recognizable social media icons next to each link on the public-facing directory.

    This enhancement would make the directory more engaging, help donors and community members connect…

    7 votes

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  4. We appreciate the options for new data visualizations. However, the ability to send reports externally from internal data on a recurring basis for any user is concerning. We need to be able to restrict this based on staff who have the awareness of what should or shouldn't be shared externally without review. Can permissions be added for this?

    Internal data needs to remain internal with no ability to unintentionally leak it externally.

    7 votes

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  5. We'd like to see a field on the main page of the donor profile that allows us to enter donor biographies (2-3 sentences), we'd like it to be a field that will pull into reports. This is a feature Blackbaud offers and is so nice when pulling a donor report for staff, board, and volunteers to prepare them for donor engagement.

    20 votes

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    Proposed Idea  ·  9 comments  ·  Profiles  ·  Admin →
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  6. 1) Currently, the standard grant catalog donor report (when the number of Donors is clicked on from the Grant Catalog Report view) does not separate internal donations that come from DAFs or other internal funds. So our foundation shows up as the top donor (e.g. with 100+ donations throughout the campaign), and we have to pull a separate donation report to see the breakdown of all of those donations. It would be great if fund advisor donations can show up on this report.

    2) The standard donation report (when the donation amount is clicked on from the Grant Catalog Report…

    4 votes

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  7. Show closed funds, with an indicator, on the Fund Advisor Portal so fund holders can continue to see the funds history. We have had this request from a few of our fund holders.

    6 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  8. The notes that are automatically saved to grantee profiles when a grant award letter is sent do not include emails that were cc'd, nor is the attachment included. There is a link where a file could be attached, but it gives me an error and I don't want to have to manually attach grant award letters to each note on a grantee profile anyway.

    When emailing grant award letters from CSuite, we have added a note in the Other Detail field on grantee emails that they are for grant notifications, but this detail isn't available as a field to pull…

    3 votes

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  9. Please add the option to rename the "login" button for the Portal when accessing from the Giving Hub.

    When a fund advisor is logged in to the Portal and navigates to the Giving Hub through the "Donate" tab, it may appear as though they have been logged out since the button to return to the Portal says "Login." Being able to change the name of this tab would allow fund advisors to easily see where to click to get back to the Portal.

    35 votes

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  10. Provide the option to change the name of the button in event registration from ticket to something else in order to customize for organizations. Example we do not use the language of ticket but reservation since we do not physically provide tickets for an event.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  11. We've had several fundholders reach out and ask to see a summary of their total grantmaking for the calendar year at the top of the portal screen. This would be a summary amount similar to current balance and amount available for grantmaking that would be easily viewable on the fund summary page.

    13 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  12. Historic Fund Balance in custom reporting

    6 votes

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  13. Concept Overview: A third portal type (or a distinct configuration mode) that mirrors the affiliate portal's grouping functionality but is purpose-built for the financial advisor relationship.

    Key Features: Fund Grouping
    The financial advisor should be able to organize their clients' funds into logical groupings — by household, family name, client tier, or advisory team. This mirrors the affiliate portal's grouping capability without co-opting the affiliate record type.

    Separate Record Type: Rather than using the Affiliate record, CommunitySuite would introduce a Financial Advisor record (or profile type) in the CRM/contact layer. This keeps the data model clean:

    1. Affiliates = supporting organizations…
    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  14. It would be great if there was a way to save edited acknowledgments/tax receipt letters to profiles without having to download them and reupload them to the files area. We have soooo many different scenarios that we simply cannot put in enough tax receipt templates, and we are always making several edits to the templates. This means the letter that is saved with the gift is not what actually was sent.

    With FIMS, we were able to click a button to run macros after we were done making edits, and it saved all the letters in the file to each…

    28 votes

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  15. When you look at the Grants within the portal, the grantee column shows the name of the fund to which an internal grant was made. When you export this same data the csv file shows the grantee name as the name of your foundation, which is causing confusion for advisors who are comparing the two. Is it possible to have the grantee be the fund name in the export as well? It would be also be great to be able to customize the fields that are included in the export beyond the default selections.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  16. It would be nice to include an "Item Date" for tax receipts in the foreach item section. Currently, if you wish to include the date of an item/donation for a tax receipt in a table, a SET-REF condition needs to be used within the template.

    9 votes

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  17. We have a need to send some notifications for donations on tributes manually while processing others (on the same tribute) in bulk. This is not an intermittent need for us; it happens weekly. We should be able to do this by processing the one-off notifications manually, then running the remaining notifications through the bulk process. However - CSuite doesn't add a sent date to tributes that are sent manually. It does show the action in the log, but not to users or in reports.

    Can you please have the sent date populate for manually notified donations on tributes?

    7 votes

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    Proposed Idea  ·  1 comment  ·  Tributes  ·  Admin →
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  18. Many screens have the 'Log' menu item, but not all of them. For example, Fund fee type has a 'log' button to see who edited it, but Admin Fee types does not. But if you go into "Logs" and add a few filters, you can create a filter that approximated what the 'log' button would have done for that screen.

    It would be best if all screens that had any sort of editable data on it had a 'log' button on it that would create a filtered log list for that item.

    26 votes

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  19. Show what tax receipt template will be pulled when I am on the donation record (to match the recent enhancement to grants)

    14 votes

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  20. We recently sent out our yearly tax receipts (we call them Annual Donation Summaries) and when these are emailed in Bulk, there is no option to add an email Subject or Body and no option to update the PDF file name. Technically, they aren't tax receipts but a summary of the donations and tax receipts the donors received the previous year. We would like to see the following updates:
    1) Ability to update email subject and body for bulk emails (this functionality exists when sending them individually)
    2) Ability to rename the merged PDF documents before printing/emailing
    3) It would…

    24 votes

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