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1215 results found

  1. When setting up a campaign, it would be helpful to select the fields required per event.
    At the moment, by default, CSuite allows registrants to select Individual, Household, or Organization. This has resulted in many individuals registering as a No Name Organizations.
    During setup, if we could choose the registrant type appropriate, for example, only allow individuals to register, we can get their appropriate information.
    Then, if "Add Organization Name" was an additional field that we could set to required when applicable, we would be sure to get all the info when needed.

    22 votes

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    Proposed Idea  ·  3 comments  ·  Campaigns  ·  Admin →
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  2. Allow a new column under a grantee profile's Email section when you can select one or multiple profiles to be the Award Letter Recipient.

    Currently when Award Letters are submitted in bulk it goes only to the Primary email address for the organization. Many times an alternative email at the organization need to receive the Award Letter, and other emails need to be copied such as the Accounting or Accounts Receivable departments.

    11 votes

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    Proposed Idea  ·  2 comments  ·  Profiles  ·  Admin →
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  3. My idea is for the Donations, Grants, and Vouchers on the dashboard to be outlined in a red box when there are recurring donations, grants, and/or vouchers to process. This is similar to what happens to Tasks when there is a task with a due date on or before today's date. It will make it easier to see what action is needed right on the dashboard.

    103 votes

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  4. Foundations increasingly want to understand the full donor journey. From public website or email campaigns into CSuite, through the donor portal or Giving Hub, and ultimately to completed actions such as gifts or grant recommendations.

    While Google Analytics can currently be applied to Giving Hub pages, there is no way to track end-to-end donor behavior across CSuite, particularly once a user enters the donor portal or navigates authenticated areas of the system.

    What’s Missing Today

    Current Google Analytics support allows for:
    -Page and event tracking on Giving Hub pages
    -Donation-related event data via Measurement Protocol

    However, it does not allow…

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  5. Currently, my Dashboard defaults to a rolling 12 month period. I just want data related to the current financial year. Every time I open the Dashboard, I have to edit the Start/End dates.
    It would be great to have a default setting for this!!

    19 votes

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  6. We would love the ability to bulk update tasks. I am looking at a report with unique IDs and 150 tasks to manually reassign to a current staff person.

    I see this idea was proposed previously and archived, so I'm posting fresh to hopefully gain some new interest in this idea. Thanks!

    11 votes

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  7. We schedule weekly custom report emails to all staff. This report includes Note ID. If a note refers to an attached file, having the ability to jump into Global Search to bring up the Note ID would be a time saver for all staff.

    7 votes

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  8. option on custom reports to have a column on each record that only shows the profile types that were requested in the filter. For example, if filter equal Board Member and Legacy Member, show each record with only the profile type(s) that met the criteria for that profile not all profile types on the profile.

    5 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  9. Please bring back the Old Support click. The new Search Help Articles are not as easy to find the information you are looking for. By clicking an article and browsing through the 5x7 area is ridiculous. Why would you make a support site so small and not user friendly?? I don't understand the changes CS is making. I really hope this goes back to the old way.

    4 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  10. We have a monthly board meeting, would love to make a report showing employee activity since the last board meeting but the closest options are "Last Month" (which would show events before the last board meeting) and "Current Month" (which would be missing events since the last board meeting).

    If there was a "Last 4 weeks" like the current "Last 2 weeks", that would be perfect

    2 votes

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  11. It's great to be able to run a report based on employee activity but the logs in some cases are extremely vague (like "voucher - Unposted") and I can't even click on refId to view the entity and see more details. Please make refId clickable

    2 votes

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  12. We're running into an issue with running year over year financials for February. The system is pulling 02/28/2025 and 02/28/2024, instead of 02/29/2024. We run quite a few comparative reports and we're having to manually manipulate the 2024 column. It would be great if the engineers could fix the coding so the system would pull the month end date, rather than a set date.

    18 votes

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  13. Could you all add more customization options for colors? I've been able to edit a lot using CSS, but I know that isn't an option for most people. Here are colors that I've manually modified or am working on finding the code to modify to match our branding:

    • Underscore on the current tab in the top menu (Giving Hub and Portal) that lists profile/funds/logout (portal) or funds/campaigns/grant catalog (giving hub)
    • Background color behind login form
    • Selection color for dropdown/fund changer in fund portal (and background color - if you set the background to anything other than white, it affects the…
    18 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  14. I would like an import csv for creating campaign tickets as an alternative to the "Add Ticket" method. This would help greatly in reducing the time in takes to create multiple tickets and ensuring that the tickets have uniform/correct settings without clicking back into each ticket.

    Fields would include Name, Seats, Price, Value, Available, Private, Description, Donation Account, Non-Donation Account, Sort Order, Sponsorship Type, Receipt Template, etc.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  15. I would like to have a positive pay "bucket" or similar functionality that allows me to keep track of which checks have been downloaded in a positive pay export, and which ones are ready to download. We try hard to keep up with the work flow to include positive pay, but a few workflow situations have caused bank exceptions that could be easily solved if there was a quick place in csuite to view the checks ready to submit for positive pay. Thanks!

    2 votes

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  16. The "Add Opportunity" action still shows up when user is in the "Relationships" tab on a profile record, even though the the Opportunities tables has been relocated to the "Engagement" tab on a profile record. Would be great for this action be relocated to show up when a user is in the "Engagement" tab as well.

    5 votes

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  17. The new updates for opportunities is great. It would be great to have the ability to add funds like you can add profiles. We have donors that have multiple funds under one agreement. But we don't have way to link the funds other than the relationship tab under fund owner.

    7 votes

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  18. It would be great if you could create a text field for the LinkedIn URL.

    7 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  19. When profiles are marked as deceased and linked to a household, the household is being pulled with the deceased information instead of now defaulting to the active individual profile only. This impacts mailing lists for marketing campaigns and grant letters as it now pulls in deceased households.

    There should be an automatic unlinking/adjustment so that we do not have to manually unlink which is the only workaround to solve this issue right now. Ideally, there would be a way to keep the individual linked to the household profile for historical purposes too.

    18 votes

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    Proposed Idea  ·  5 comments  ·  Profiles  ·  Admin →
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  20. Please make the grant categories/grant types optional for populating at the top of the catalogs. They push down the catalog too far and the search bar is fine for navigating. Please and thank you.

    3 votes

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