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  1. When a fund advisor is looking at the FUND SUMMARY page and Recent Grants, the list of Recent Grants that displays on this page is a maximum of 20 grants. It’s not a list determined by a lookback of a month or anything that seems to make sense, in fact an advisor of ours made a bunch of grants on the same date and this list was only showing some of them, which led her to believe that not all of them had gone through. Adding to the confusion is that it looks like the advisor can choose to edit…

    9 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  2. Please prompt the fund advisor to confirm that they want to Delete or Cancel a Grant Request before the record is deleted or cancelled. It is too easy to remove a grant request by accidentally clicking on those action choices.

    8 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  3. Total Contributions and Total Grants should be customizable. When using lookback dates this wording is misleading as the totals don't include data that precedes the lookback date.

    7 votes

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    Proposed Idea  ·  2 comments  ·  Portal  ·  Admin →
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  4. Allow past engagement list on profiles to be sorted by date

    7 votes

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    Proposed Idea  ·  4 comments  ·  Profiles  ·  Admin →
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  5. We run what we call "Hybrid Campaigns". With these campaigns we help organizations fundraise for two different causes that require two separate funds for tracking and accounting. Currently, this is cumbersome and difficult to track within C-Suite.

    With the new fundraising campaign feature, it would be great to solve this issue by allowing both funds to be assigned to a campaign and allowing an allocation calculation to each fund. This would save us a ton of time reconciling and tracking each fund.

    For example:

    Building Campaign Fund - 60%
    Savings fund - 40%

    The Building Campaign Fund would then receive…

    5 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  6. Pull Report on Profiles Created instead of having to search through Logs

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  7. Currently, it is only possible to add 1 tribute per donation in Community Suite. Is there a way to add the ability to apply multiple tributes?

    The case exists in that we have multiple appeals, and even regular donations, where donors send in one gift, one fund, and name many tributes. They are NOT sending one gift to multiple funds with multiple tributes.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Tributes  ·  Admin →
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  8. Currently, journal entries are displayed sorted by debit and credit values, which makes it difficult to review and approve entries efficiently.

    When comparing entries against the entry spreadsheet, which lists them in the order of journal entry ID, the current sorting method disrupts the sequence and increases the likelihood of oversight or error. This misalignment between the system view and the entry format complicates the review process and slows down approvals.

    Requested Change:
    Please update the journal entry review interface to list entries by journal entry ID by default, rather than by debit/credit values. Alternatively, providing a sorting option that…

    2 votes

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  9. CSuite has a Profile Email, Address, Phone ID unique to each value on a profile. These ID's, which are required to bulk update the values, are only exposed in the Profile Email, Address, Phone reports. These reports are not useful because they have no other attributes (Prim, Inactive, etc.). Please expose these fields on the Profiles Custom Report to allow for better filtering for bulk update actions.

    4 votes

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  10. When importing grants you currently can not import into the payment date field. I would like this field to be added as an import option. If we want to book a years worth of grants when the request is received but schedule grants to go out each month, we now need to manually change the payment date for each grant. This is very tedious and would be great if we could just schedule the grant date and payment date in the import template.

    6 votes

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  11. Quickly sell public securities in CommunitySuite without realized gains/losses, fees applied. "Sell all" or checkbox list option when selling. Public Securities comprise the majority of gifts received. RBC typically does not record the realized gains/losses, fees until month end statements are produced for the investment accounts.

    2 votes

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  12. Return the End of Day values when entering public security donations.

    2 votes

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  13. Is it possible to have a template letter to include with the printed Fund Statements just like the template for the emailed Fund Statements? We want to customize the letter each quarter and pull in the "Salutation" field for each printed Fund Statement.

    3 votes

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  14. Campaign reporting and management are currently very difficult for Fund Advisors to navigate within their portal. We frequently receive questions asking whether the amounts displayed are from general donations or generated through an active campaign.

    It would be incredibly helpful to have a dedicated “Campaign” tab within the Fund Advisor portal. This tab could provide a clear overview of all active campaigns, including sales data, donor information, and various reporting metrics.

    At the moment, I’m having to compile and share this information manually in a single report so Fund Advisors can view all relevant campaign details in one place.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  15. Currently, internal grants do not show on the portal grant summary charts. This is confusing for fund advisors who want to see all that their fund has given to. The charts are not showing the true picture by excluding internal grants. If the same date range as the chart is used to filter the detailed grant history, the amounts are different. Again, this is confusing to fund advisors.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  16. We report out two figures to our fund holders – the value of the gift (as calculated by the average of the high and low values) and then the amount actually booked to their fund (the amount the stock sold for). Our donors expect to see both these values on their tax receipts, so now we are inputting this number manually, which increases our margin for error. Please bring back the sold amount field for tax receipts.

    10 votes

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  17. I'd like to have the ability to offer discount codes on event tickets. Right now, there is the ability to create a private ticket, but that is more suited for complimentary tickets. I would like to allow discount codes for a certain dollar amount off. This would help us not have to use ticketing platforms such as Eventbrite, which offer the discount code option.

    18 votes

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    Proposed Idea  ·  3 comments  ·  Campaigns  ·  Admin →
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  18. Currently, there is not an automatic field for the Profile Age based on the DOB field. Is there a way that this can be programmed so that we don't have to export a list of people into an Excel spreadsheet and create a formula for this? In our organization, we do a lot of programming for age groups and having the age automatically show up on the profile page, would be awesome and less time consuming on the staff. Thank you for listening to my suggestion.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  19. I have some fund advisors who want to receive the notifications that go out regarding grant requests from a single fund, but they would love not to get multiple separate emails from the system for example.  In the most recent case, the fund advisor had made 32 separate grant requests. It would be great if by fund, we could have options for how this information is received by the fund advisor. Consolidated by week or Per Grant Request.

    3 votes

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  20. I wish archiving campaigns was easier than the multiple steps that it is now. If it could be a toggle on the main page, it would be less time consuming.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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