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  1. As the nonprofit completes the Grant Catalog request form, they're prompted with a with a "submit another request" button. We'd like the option to disable that button. We only allow nonprofits to submit one request per Catalog and this feature is confusing for them. If there could be an option to Allow

    17 votes

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  2. Before the system automatically creates a profile, add a 'review' step with options to choose to create the profile or add to an existing profile, or place the new profiles in a buffer where they can be easily identified and reviewed.

    Auto-creation of profiles from event checkout, and online donations, is challenging our ability to maintain the integrity of our database.

    15 votes

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    Proposed Idea  ·  2 comments  ·  Profiles  ·  Admin →
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  3. Our fund advisors would really like to see support fees (aka admin fees) on the Fund Summary page. Currently the only way we can report the fees assessed to their fund on a quarterly basis is by producing a statement of activity. Including this information on Fund Summary would provide a clearer picture of activity in their fund. Thanks!

    8 votes

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  4. It's great to be able to run a report based on employee activity but the logs in some cases are extremely vague (like "voucher - Unposted") and I can't even click on refId to view the entity and see more details. Please make refId clickable

    1 vote

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  5. Allow for a staff person to indicate a different staff person in a 'Who' field when entering a note instead of auto populating this field with the person who is logged in.

    15 votes

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  6. I would like an import csv for creating campaign tickets as an alternative to the "Add Ticket" method. This would help greatly in reducing the time in takes to create multiple tickets and ensuring that the tickets have uniform/correct settings without clicking back into each ticket.

    Fields would include Name, Seats, Price, Value, Available, Private, Description, Donation Account, Non-Donation Account, Sort Order, Sponsorship Type, Receipt Template, etc.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  7. I feel like the donation tax receipt area is a bit confusing. I think it might be easier to understand that you "sent" out the receipt with a check box instead of an "unsend" once receipt is sent. It confuses me every time. Maybe it's just me, but I feel like the wording is just a bit tricky.

    1 vote

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  8. An option for an online silent auction including a way to add photos of the item and logos of donating business. Include a payment link for the winners.
    Basically, the same function as a site like Givergy but all built in to this system.

    11 votes

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    Proposed Idea  ·  2 comments  ·  Campaigns  ·  Admin →
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  9. 3 votes

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  10. It would be great to have the option to include the public name of the receiving fund for internal grant records. Right now this option only seems to exist for the originating fund. Since many of our Funds have a public name, right now when we create our fund records for example, they are showing the internal name of our Funds like Operating Fund, rather than the public name, CNYCF Community Fund.

    15 votes

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  11. Would really like the ability to create customized communications that would appear as a pop-up in the portal when a fund-holder logs in to share things they are working on, foundation news, funding opportunities, etc. with fund advisors.

    45 votes

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    Proposed Idea  ·  4 comments  ·  Portal  ·  Admin →
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  12. Have the ability to change the way the global search bar/other search bars pull up data. example: right now the global search bar alphabetizes by last name, then prefix, then first name. Would like to be able to switch that order to Last name then first name.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  13. Very frequently, when updating a report filter, this error comes up on a new page "Invalid reporting action ',editfilter'" - you have to go back to the report and select the filter again.

    Please fix this issue and allow us to only select the field to update once when editing a report.

    7 votes

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  14. Please add an AUTOMATIC way to add SLM Follow Up Form, student thank you notes and pictures as files to share with Fund Advisors - in their "files" section.

    The current process is to individually:
    1) download each thank you note and student picture from the SLM Follow Up Form
    2) match with the known fund advisor, listed on file in C-Suite
    3) email each fund advisor (and donor) the thank you note and picture

    2 votes

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  15. Are you able to add an "Attach File" option to Bulk Actions in Custom Reports? We are trying to attach a file in bulk to our agency funds that are using a particular investment strategy, but there is no easy way to do that! We know you can use "Attach File" under Accounts, as well as under "Fund Groups" but it does not give you the option to filter on those lists for specific investment strategies. Thank you!

    3 votes

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  16. It would be very helpful if you could set a pop-up reminder for a task or alert that automatically popped up when you log into the system on the date that the reminder is set for.

    10 votes

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  17. We have many donors who are entering their prefix (Mr/Mrs/Ms) to the "Suffix" field in the Giving Hub. I'm shocked that these aren't fields that we can customize in the Giving Hub Settings/Content pages. Or why isn't "Prefix" field being used already? Why have one and not the other?

    The Giving Hub check out page as it is currently configured is importing names incorrectly, and is causing a lot of data clean up work. We can't mail a thank you letter to John Doe Mr. - and what if a donor wants to put his name in as Mr. John…

    1 vote

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  18. Create option to generate yearly tax receipts via a template (like we can with Fund Statements) that we can add to the portal in either Statements or Files. Currently donors can see and print their receipts individually, but not a yearly tax receipt. A yearly tax receipt on the portal would be an great addition!

    14 votes

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  19. The new "Redirect Legacy Fund Advisor Portal" option goes to the email address login page. We would like it to go to the "?userpass=1" page instead so the fund advisor gets the username and password prompt to be more like their previous experience for ones who just bookmarked the old link. Can this be added as an option or as the default for when that option is turned on?

    10 votes

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    Proposed Idea  ·  2 comments  ·  Portal  ·  Admin →
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  20. I have some donors who prefer their tax receipts to be send via mail (or email). There should be way to filter for this under "Donations Needing Receipts" other than using the "Do Not Email" field (because some donors wish to receive emails for other communications, but hard copies of tax receipts).

    2 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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