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  1. We see that this request has been archived in the past. Please reconsider it. If we import a large batch of grants or use the "Create Spendable Grants" to create hundreds of grants at one time, there is no way to bulk delete those grants once created if we find there is either an error or something that needs to be run differently. Individually opening and deleting each grant is extremely time consuming. Bulk actions can be found in other areas throughout the site. Can bulk delete of grants be implemented?

    2 votes

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  2. Once a note has been created on a profile, it isn't possible to assign that note to an opportunity. It needs to be deleted and then added to the opportunity. It would help if there were an option to edit the existing note and assign it to the opportunity.

    4 votes

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  3. For fund advisor - "Advisor request confirm email body", it would be helpful to include the grantee's address. This will provide documentation the fund advisor can save for future reference.

    1 vote

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  4. We have had several universities complain that the scholarship letter template is messy and that it would be easier if it was organized by student name. After poking around and speaking with a support specialist, it seems this is not possible.

    I have attached a copy of our current scholarship letter with fake names to give an idea of how Csuite currently arranges the order of students, which is by individual grant. I've also attached an alphabetized version of the same list of "students" to show a better flow.

    You will see on the current version of the template, if…

    2 votes

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  5. This idea has been posted before, with many votes. I'm adding it again. In the new fund advisor portal, please add the option to add a tribute to grant requests. Donors want this option and a donation note is easily missed.

    4 votes

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  6. Grant Catalogs have request submission pages. The boxes for short and long descriptions need character limits. At this time, there is a stated character limit of 250 characters on the short description, and none on the long. We use 60 for the short, and 255 characters for the long, and have to edit down every request to fit these numbers. Either let us set the limits, or please set the limits for us.

    2 votes

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  7. When you set up fund advisors for the portal, they are usually linked to the individual advisor's profile, not the household. This makes setting the household as the advisor when entering grants difficult because it populates the profiles with portal access. We then have to manually update this on the next page to the household profile, and this sometimes causes confusion if the individual profile is selected.

    It would be nice to set up a profile as a fund advisor without having it linked to portal access. Often, households want separate portal access but make their grants together and want…

    2 votes

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    There is the following fund setting that populates a drop down box when a Fund Advisor requests a grant. This is would require the household to be an advisor - you do not need to give them fund access:


    • Allow Additional Advisors - Allows fund advisors to make grant requests on behalf of other advisors.
    • This does not need to be selected to have more than one fund advisor setup on a fund.


  8. When listing open pledges at the top of the Donation page, the Fund Name should be included with the other information. This would be especially helpful if a donor has more than one open pledge and/or if a donor is making a gift to a fund other than the one(s) they have open pledges for.

    4 votes

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  9. We need a way to pull first grant date and last grant date on the grantee level (current functionality is only on the fund level) to track our new grantees and review inactive grantees (we consider any org that has not received a grant in the past 3 years to be inactive). These are included in our dashboard reports for committees and board.

    7 votes

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  10. It would be very useful if we could deactivate org roles that are no longer needed. For example, we track our committee members using the Org Role. Committees have ceased to exist in the past, and new committees have been created. We would like to keep our historical data regarding profiles that were assigned a previously existing (but no longer) committee Org Role. If we did, we could query up members of a historic committee, but that committee Org Role wouldn't be available to select anymore for the Org Role and our list of Org Roles would be much more…

    6 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  11. It would be great if we could integrate a third party app/software to manage credit card receipts/AP. Some on our team struggle with turning in business credit card receipts in a timely manner and there are apps out there that allow for the user to take a photo of those receipts, which are then integrated into the accounting system.

    3 votes

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  12. Currently when processing a voucher you have to check the box to reduce spend on each voucher for a endowed fund. Have the ability to set this system wide on all vouchers which are endowed rather than it closing to unrestricted.

    7 votes

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  13. It would be helpful to be able to set both a default email tax receipt and print tax receipt templates by fund. Currently you can only set one default per fund but we want to include an image of a signature for an emailed tax receipt but want to sign printed tax receipts. Being able to setup two defaults could make this possible without significant work.

    2 votes

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  14. To enhance our grant funding process, I recommend implementing a feature that allows us to batch multiple funds for a cycle of grants. This would enable us to:

    Select Multiple Funds: When bringing over a cycle of grants, we should have the option to select multiple funds for distribution.

    Automated Fund Distribution: C-Suite should automatically calculate and distribute the correct amounts from each selected fund to the respective grants. This would streamline the process and reduce manual errors in fund allocation.

    By enabling these features, we can improve efficiency and ensure accurate funding across multiple grants, making the overall process…

    1 vote

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  15. Hello! We just had an issue where we accidentally opened the books back 10 years because of a typo in the date - can you please either put a warning on the open books feature or password protect it if it goes beyond 1 year? This caused a big issue from some Small Dog fund updates that did not close properly after reclosing the years.,

    2 votes

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  16. When displaying tributes for donors, in the dropdown on the Giving Hub, to select from, show who will be notified. We have tributes with different people to notify for the same person being honored/memorialized. For instance, the son's friend wants to notify the son of their donation, not the spouse. You see multiple tributes for the same person but have no idea why or who might be notified. We also have people put their own name in the notify thinking this is how they will get acknowledgement of the donation.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Tributes  ·  Admin →
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  17. Some of our fund holders are confused by some language and say it is not intuitive and feels too "jargon-y." We appreciate the option to edit language on some of the headers, it would be great to extend that to more places on the portal. We add instructions at the top of each page, but sometimes that isn't enough.

    Some specific requests we've gotten to update the language are:

    "COPY" button under the grants tab.
    "Search Grantee" and "Manual Grantee" buttons when requesting a grant
    "Description" and "Additional grantee contact" when requesting a grant.
    Titles of each page after we've…

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  18. The alert banner automatically breaks words when the page gets resized. It isn't possible to edit language in the banner so that when the browser is resized, the words stay together -- it automatically moves characters to the next line. See example attached

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  19. It would be great to have a toggle at the top of each section for "show inactive roles/links" that would then show the table as it is, but otherwise would only show the active roles. Another option would be to seperate out the dates from the "Roles" column into their own column to make it easier to read and add a column for "active" with a check for active and nothing for inactive.
    The current structure for the org roles and profile links works well when there is only a couple links, but it is very difficult to read once…

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  20. Currently you can only send an electronic payment notification to one email that is identified in the profile. We have had requests from vendors/grantees that the notification be sent to two or more emails.

    4 votes

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