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  1. We would love to be able to add a fund's anniversary (this could be at the fund advisor level?) with a letter template option to send a "Thank your for partnering with us" letter on the anniversary date.

    5 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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  2. When depositing a returned grant, the only payment type is check. We most often get returned grants electronically and therefore, the payment type is incorrect.

    5 votes

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  3. We currently do not share donation amounts with fundholders or fund advisors; however, we are possibly implementing an affiliate program where we would consider sharing this information. It would be great if we could set who can see donation amounts at the fund advisor level instead of the fund level. If we have multiple fund advisors on a fund, we can only turn on/shut off donation amounts using "Hide Amounts" at the fund level. That means all fund advisors have the same permissions. We may want one fund advisor or affiliate to have access, while not giving another fund advisor…

    3 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  4. When running reports, it would be helpful to expand filtering options in general. For example, I can currently add a filter for "Ref" under the Notes report and stipulate "NOT profilepayment" but I cannot add multiples such as "NOT profilepayment and NOT donation". The help desk said the only way to do this would be to build multiple reports. I've run into this filtering limitation with other reports/fields as well.

    9 votes

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  5. We had an attached file removed by the system and it was only by chance that it was noticed.

    An auto email notifying of removal, or the ability to have on demand or regularly scheduled reports listing removed files so they can be re-uploaded would be useful.

    1 vote

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  6. We have multiple funds that either roll some or all of their spendable to the principal balance each year to grow the fund or for a specified amount of time (until the donors' death for example). Currently, you can not select the source fund as the beneficiary. It would be nice to be able to do so, so that we can automate these grants annually.

    1 vote

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  7. Currently, donation receipts show in list before posted for receipts. If they only appeared after posted, it would reduce the potential error in sending out a donation receipt too early, but allow for a placeholder to be made.

    2 votes

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  8. We would like to be able to update the MFA communication from Foundant when our clients login to the Fund Portal. Currently the MFA sends a text with just numbers. Some of our Fund Advisors are weary of Spam/Phishing. Can we add the ability to customize the message.

    Example: Austin Community Foundation is sending your one time passcode: 000000

    2 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  9. Please add a description to the open promise/pledge page under a profile. We can currently only see ID, Donor, Type, Date, Amount. It would be helpful to see a Description that would allow user to know which promise we need to apply funding towards. Without more information, we must click into every single ID until we find the precise entry needed.

    3 votes

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  10. When a public security donation comes in to an investment account for a fund that is associated with a different account, a balance swap recommendation appears as of that donation date. It should not show up until the sale of those securities has been recorded, so the swap amount equals the actual cash in hand rather than the donation value. Without a change, errors can easily occur and create confusion with reconciliation of transactions at the end of the month.

    1 vote

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  11. Add donor address type to fund/donor portal as well as if donor is active or deceased.
    Please show the type of address next to the addresses listed when you click on a donor in the portal. It would also be nice to see if this donor is active, deceased or inactive. Currently all donors even if now deceased.

    When a fund rep clicks on a donor with multiple addresses, all the active addresses are shown, however you can't tell if it is the primary address, the home address, the business address, etc because the address type is not shown.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  12. Please make the grant categories/grant types optional for populating at the top of the catalogs. They push down the catalog too far and the search bar is fine for navigating. Please and thank you.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Grant Catalog  ·  Admin →
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  13. If an online grant request is submitted and the grantee is changed by a staff member before the grant is created, the log should show us the original information. It only shows the original grantee IF the original was already a profile. If the grantee was manually entered, and a staff member changed the grantee to an existing profile, the original grantee is blank in the log.

    Please add a log of all grantee information from the original request (grantee name, address, etc.) if it was entered manually and then the grantee was changed before the grant was created.

    This…

    1 vote

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  14. Calculate and display the age based on the profile date of birth.

    8 votes

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    Proposed Idea  ·  2 comments  ·  Profiles  ·  Admin →
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  15. It would be helpful to have the ability to assign a default Bank/GL account to specific funds, so that when vouchers are created for those funds, the system pre-populates the designated account. This would streamline AP workflows and reduce the chance of user error, especially for organizations that manage legacy funds with dedicated legacy bank accounts.

    Organizations managing multiple legacy funds that have their own bank account(s) need a reliable way to ensure vouchers tied to those funds are consistently paid from the correct account without relying on filtering or memory.

    3 votes

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  16. Please allow the default subject line of the Fund Advisor Invite Email to be customized so that it better suits the needs of each organization. As it stands, every time I send the email, I have to edit the subject line to that it makes sense and matched the verbiage we use with our donors and fundholders.

    5 votes

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  17. The email address has an associated data field named "Other Detail". There is not a way to add the email address "Other Detail" field to a report. The "Other Detail" field is currently only viewable in the CSuite application screen. We would like to use the email "Other Detail" field to hold codes to subscriptions allowed at that address.

    There is a similar data field for the Phone number named "Detail" which is available in a reporting object.

    42 votes

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  18. There should be a way to bulk update amounts and target dates on opportunities, either through an import or a bulk actions.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Opportunities  ·  Admin →
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  19. It would be very helpful to have a field for the email subject when sending out scholarship letters. Currently needs to be populated every time and also the body of the email doesn't keep the format set within the field under content.

    2 votes

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  20. 1 vote

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