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  1. There are times throughout the year where it is necessary to put several recurring grants into the system to set everything up for the next year or based upon requests from a fund holder. In order to do this it has to be done one by one in the system. It would be helpful to have a way to get several recurring grants into the system via a front-end import.

    7 votes

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  2. Please post a warrant canary on your public facing website so that will can be made aware if the federal or any state government requests your customers' information.

    https://en.wikipedia.org/wiki/Warrant_canary for more information on this topic.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  3. We would like to be able to hide statement vouchers in the Fund Advisors voucher tab. These transactions are sometimes confusing for the advisor We would like the vouchers they see to be relevant. Maybe this goes further to be able to filter and hide certain vendors?

    1 vote

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  4. 5 votes

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  5. When we receive donations from a DAF fund or Trustee it would be nice to have that as a profile type to select instead of Individual, Household or Organization.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  6. Add ability to add a note to a Group record under System Configuration. As a system admin, I am currently keeping a separate record of notes for each of the user groups I create. Different teams, and members on those teams, have different access requirements so I am documenting the purpose of each targeted Group. It would be more convenient to have these notes included on the Group record but there is currently not a button to add a note to that type of record.

    4 votes

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  7. It would be helpful to have a checkbox to track if a thank you has been sent for each donation. It looks like this used to be available but no longer is. Sometimes a thank you is sent via email, phone, or mail and it would be helpful to have a simple 'thank you sent' check box to keep track of this.

    2 votes

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  8. It may be helpful with muscle memory to place the new Login Info tab now located on the Native profile to the right of the Notes tab. This would allow the tabs to remain in the historical order. Allowing users muscle memory to remain intact.

    7 votes

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    Proposed Idea  ·  2 comments  ·  Profiles  ·  Admin →
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  9. Have the ability to decrease the spendable amount on an internal grant for the Source Fund. I've seen references to apply the amount to spendable to the Destination Fund, but I need to decrease the spendable on the Source Fund.

    1 vote

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  10. When we off-board someone, we inactivate their account in CSuite. Depending on the situation, this may be done quickly. Whether it's quick or not, later on, we may need to re-assign their tasks to someone else. They also may have valuable custom reports that they neglected to share. Either one of these two require us to re-activate the user so that we can login as them to address the items. When we do that, we lose tracking on when we originally inactivated them. It also is a security concern that we open up an ex-employee’s account, making it active, albeit…

    6 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  11. The new "Portal Options -> Settings" areas in the sandbox (and rolling out to live site tomorrow) are great -- lots of customization! I would love to have the ability to edit the "Recognition Name" field name and description from the Checkout area of the donation portal/giving hub. Our donors don't interpret that field in quite the same way our staff do, and we would like to customize how it appears as we can with the Cover CC, Anonymous, and Newsletter fields.

    9 votes

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  12. Allow password reset email to be customized within the content section similar to the other email notifications.

    18 votes

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  13. Please add an option to be able to delete more than one report at a time. I'm searching for reports I've created by date last run (in this case 2022) and after I search, select a report to delete, then confirm delete, the screen goes back to all custom reports and I have to research and do the whole process again to delete another report. Add an option in the Bulk to also be able to delete reports.

    4 votes

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  14. When selecting [clear] next to a tribute on a donation, you are brought to a confirmation page which says "Confirm Donation Delete" yes or no -> the wording on this page is confusing as it seems you may actually be deleting the donation, not the tribute.
    Would be nice to update the verbiage to something more clear like "Confirm clear tribute" to avoid confusion

    4 votes

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    Proposed Idea  ·  0 comments  ·  Tributes  ·  Admin →
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  15. We support multiple communities. When we show promoted funds on the portal, it would be nice to be able to show them by either Service Area or Group:Division. (Internally, we would be willing to use either of these attributes to assign the appropriate community.)

    So when the portal is displayed, users could easily find funds in their community.

    4 votes

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    Proposed Idea  ·  Holly Spitz responded

    Donors do have the option to search by a service area, so if you displayed them on a fund record, they could sort on "xxxx" and a list of those funds would display. We don't plan on adding sort option to the tables, but are considering more filter options in the future. So changed the title to reflect what is possible.

  16. Capacity to share notes between profiles would be awesome.

    Example 1: Fundraising visit with a particular business. Visit notes could go on the business profile, but the note could "tag" additional profiles, such as the business staff members present at the meeting.

    Example 2: We utilize notes to capture obituary information. Family members could be "tagged" on the note in order to share the information across profile records, rather than repeating the obit note several times. One entry, several tags = awesome!

    20 votes

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  17. We desperately need an option to remove Work Organization and Title from mailing addresses created from a campaign!

    Currently there is no option to remove these fields, which is frustrating because we like to utilize them internally but people's titles and working organizations change frequently.

    Also, can we export the mailing labels as a docx?

    3 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  18. Allow Donor Portal users to be able to separate subfunds from the main fund to view financials.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  19. Show inactive stewards in italics at bottom of the steward list just as inactive org roles show in the org roles section of the relationships tab in organization profiles. Also add active/inactive as report and filter options on steward custom reports and other reports that can include steward information.

    16 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  20. For a non-gift, is there a way to generate a notification to thank donors for their gifts that come from another donor advised fund or a commercial fund that do not receive the tax deduction notification?

    2 votes

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