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  1. CSS suggestion - could the color coding of the Fund drop down box be different than the content? If you make it anything other than white or a light color, the fund drop down box gets lost.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  2. We enter vouchers for all credit card purchases. However, the new voucher refund does not allow you to "deposit" the refund to the credit card account; only bank accounts are listed. Instead, I have to enter a negative voucher and apply it to the credit card. Would be great to have the credit card account listed as one of the accounts to deposit the refund.

    1 vote

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  3. Can you please make profile custom fields visible/hidden according to a profile's designation, e.g. grantee/vendor/donor etc.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  4. I would like to see the Fund Template area of System Data show the Fund Statement Format(s) using the template. Additionally, this could help create greater visibility on what Fund Templates and Formats are actually being used on a per/fund basis.

    Please let me know if you have any further questions for me!

    2 votes

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  5. When adding an Auction to a Campaign, you are currently only able to enter one account # (I add Auction Non-Deductible). Due to this the donation portion does not go to the correct fund. I have to manually go in and override each donation portion from contribution to Auction Deductible.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  6. Because the Sandbox environment disables all system generated emails, the "Forgot Password" feature does not work (the email is never sent to the user).

    Ideally the sandbox environment would be updated to all ONLY these password reset emails to send. But if that isn't implemented, at the very least the sandbox environment needs to disable to "Reset Password" options, or include additional language and warnings that the password reset will not work.

    Currently our internal staff have to manually reset user passwords AND deal with staff that are attempting to do the right thing by manually resetting their passwords but…

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  7. Key performance indicators are difficult to track and manage within CSuite. It would be nice to have it's own tab with some preset fields (most commonly reported fields) and custom fields that we can set our own reporting dates/times/notes etc...
    We are currently using opportunities and then reporting separately for Grant and donation information. Ideally, this tab could have options to show/view total yearly/quartely donation amounts, grant amounts. There's many other items we report on but always have to go to a few different places to see/view what we need to report on.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  8. Add a row to Grants and Grantee profiles that allow us to select Qualified Donee as an option for Organizations/Profiles as qualified donees are eligible to receive grants. Currently, with AJAH turned on and the word "Qualified Donee" in the FedID field, it does not allow us to check or process a grant therefor, we need to keep AJAH off and manually check the charity status for each grant. This may also include bypassing AJAH charity check if Qualified Donee is set.

    3 votes

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  9. The profile "created date" is one of the most important filters - please add so we don't have to use a custom report. This will help us spot dupes quicker!

    2 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  10. In the checks module, when there are checks in the new check bucket, it would be helpful to have a total of all checks in the bucket on that screen. Additionally, when you click into a given batch of checks (regardless of which bucket it's in), it would be helpful to have a batch total appear on that screen as well.

    27 votes

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  11. Please add an option to filter posted and voided items on the Checks page in CSuite. Currently, there is no way to search for a check without having to page through 30 checks at a time (ctrl+F only works page-by-page) or export a list by date to Excel. I realize a custom report option exists, but the listing has already been built into CSuite. Please allow us to search it easily.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  12. We have split out the admin access from the responsible employee's normal user (they have two user accounts). Since there is no reason for them to be in the admin user except to change permissions or add users, they should not be using it regularly as they could easily override all controls with the admin access. Is there a way that you could notify specific users when admin accounts have had a login?

    2 votes

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  13. I would like to add the capability to include the employee named that a task is shared with when an opportunity task is created so that both team members can share accountability for the outcome. We use this information in our development meetings and have a custom report created. It would be great to add this to our report to help with assignments.

    1 vote

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  14. When using the donation import template there is no field to link the donation being imported to an open pledge or promise in CSuite. This requires clicking on the pledge ID & looking for any donations made by the donor & then linking them. Or going into each donation & then linking to open pledges. Either way it is a manual process to link imported donations to pledges or promises. For organizations that have a high volume of pledge payments this is a time consuming process. It would be beneficial to be able to do this as part of the…

    2 votes

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  15. After posting fund fees, please allow for an export of the transaction detail. Currently once can only copy the detail and paste into excel in order to then be able to sort and analyze the data for volume of income from different fund types - an important part of my analysis, as I want to see how much partially-endowed funds are providing in comparison to fully endowed & non-endowed funds, as it's the most popular segment but the most active & unpredictable in terms of contributions and granting. Have an export will help immensely.

    1 vote

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  16. Integrate ability to print and e-file 1099s directly from CSuite from a third-party like AATRIX. Our legacy system had this capability and it made the 1099 process much simpler and quicker.

    5 votes

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  17. 1 vote

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  18. You recently added "First Gift Date" and "Last Gift Date" as fields you can see on a profile report. It would be nice if you also added a "# of Gifts" field.

    40 votes

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  19. this way we can just go in and click the button and keep the advisor on the fund for a history and filter out the deceased advisors on Fund Advisor reports.

    3 votes

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  20. Is it possible to add the check numbers in the Reverse Reconcile view? The column is already there, but it never populates any data. Thanks!

    3 votes

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