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  1. Please add option to include organization/company name when someone registers for an event as an individual.

    49 votes

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    Proposed Idea  ·  4 comments  ·  Campaigns  ·  Admin →
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  2. Donor Portal (Fund Advisor Portal) >
    Scholarship Tab >
    Export >>> Add 3 columns: Grant ID, Payment Date, Recipient Name

    TCF

    9 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  3. In CSuite: Allow Foundation staff to HIDE organizations from donors in the portal. (Eg: The Ohio State University – Scholarships)
    * Allows Scholarship orgs to be ACTIVE, and allows them to be paid directly from CSuite without going into SLM
    * Reduces the possibility that a donor will send a check to the Bursar.
    *Offers Foundation's the option to manage unsuitable nonprofit organizations, while investigating concerns.
    *Marking the grantee INACTIVE is NOT manageable in our workflow.
    <3 TCF

    10 votes

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  4. Please consider assigning a grant letter template through the Fund profile. Looking at the fund profile for the name of the grant letter template is so much more efficient than going back to the Template listing and scrolling down to find the fund and their assigned grant letter template.

    5 votes

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  5. Please create a report that includes the Logs fields When (date and time), Who (who initiated the system action), Ref (link to the specific system action), Log Message (summary of the action) and the Profile Log fields When (date and time), What (profile update information), Who (who initiated the profile update) with all the fields available in the Profiles default report.

    Please allow filtering by all of these fields.

    This will allow us to see relevant information about updates to profiles all in one place, including profile name and ID, date, user, system action and summary of action.

    10 votes

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  6. When profiles are marked as deceased and linked to a household, the household is being pulled with the deceased information instead of now defaulting to the active individual profile only. This impacts mailing lists for marketing campaigns and grant letters as it now pulls in deceased households.

    There should be an automatic unlinking/adjustment so that we do not have to manually unlink which is the only workaround to solve this issue right now. Ideally, there would be a way to keep the individual linked to the household profile for historical purposes too.

    4 votes

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    0 comments  ·  Profiles  ·  Admin →
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  7. On the main Events tab where all campaigns are listed, make the "TICKETS" button customizable so you can change it for each event, similar to how we can change the "add to cart label". For example, instead of tickets, have the ability to change it to say "Register".

    4 votes

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  8. We recently switched from MailChimp to Constant Contact as it offers more options and we believe it is a better platform. Would appreciate it if you would revisit adding Constant Contact as an option for the Campaign API kep.

    13 votes

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    Proposed Idea  ·  2 comments  ·  Campaigns  ·  Admin →
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  9. Candid (GuideStar) asks non-profits to provide a list of grants data annually. They use a specific template (attached). It would be helpful to have a default report already created so that we can generate the information more easily and consistent with their template.

    7 votes

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  10. We should be able to add soft credit to a donation record and it appears on the donor profile. Otherwise it does not count unless in a report.

    33 votes

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  11. True multiyear grants that are approved once and paid out over several years do not show up in the grant summary table (grant tab of the Grantee designation) until the final payable is paid out. After the final payment, the entire grant amount is shows only in the approved year, which could be serval years prior. Now that this table is also shown in the Grantee portal, it provides an incomplete picture of the yearly grant summary when multiyears are involved, and causes customer confusion when the entire amount suddenly appears years in the past.

    Please consider showing each payment…

    10 votes

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    Planned  ·  0 comments  ·  Portal  ·  Admin →
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  12. It would be great to have the ability to generate an event ticket that the attendees could show to get into the event instead of needing a paper ticket to enter.

    Bonus points if there could be a QR Code or other scannable barcode generated that would auto-mark them as attended in CSuite.

    8 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  13. We would like a 'View Only' permission option for the 'Log In As' function in the new portal. For audit purposes, we can't have multiple people use this feature as it stands. However, it is crucial for our donor/partner engagement teams to be able to support our fund holders and grantees using this feature.

    4 votes

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  14. If someone is registering for a tournament and they need to select their T-shirt size, choose their level of difficulty, etc., it is very inefficient to assign these to the profiles after they have checked out. If we have 100 users signing up, we need to contact each one for this information?

    As a workaround, we are using the notes tab hoping the majority of users use it to enter their team name, t-shirt sizes and difficulty level, but this should really be an option for users to complete for all campaigns/events during checkout.

    3 votes

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    1 comment  ·  Campaigns  ·  Admin →
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  15. In the nonprofit portal on the grantee tab, grantee organizations cant export CC giver/fund advisor data for their reporting, CRM, and acknowledgements. Add selectable options to display and export the CC donor and Fund Advisor name, address, email unless the transaction was made anonymously or the profile is anonymous.

    <3 TCF

    6 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  16. The Advisorrequestconfirmemailbody content has a merge field for {{guidestar_ein}}, however this does not populate with data unless the Advisor selects a grantee from a Candid search. Can a merge field be added to reference the EIN on the grantee's Org record within CSuite so that it will populate with data even if the Advisor selects a previous grantee?

    5 votes

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  17. Can we please add the Salutation for the Fund Advisor as an available merge field for the Advisorrequestconfirmemailbody content (https://...fcsuite.com/erp/owner/content/editcontent?code=advisorrequestconfirmemailbody). As it currently stands, there does not appear to be a way to personalize this communication. The field that is available, {{owner_name}}, presents the name as "Last, First" and doesn't work well to address the Fund Advisor.

    6 votes

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  18. For quick reference it would be nice to see all grants made by a fund on their profile page, similar to a donations on the donors page. Please consider adding a tab to see grant history.

    13 votes

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    4 comments  ·  Funds  ·  Admin →
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    Proposed Idea  ·  Holly Spitz responded

    From the left side menu of the Fund, their is a history option.  From that screen, you can select the Grant amount and get a historical list of all the grants.  There is also an option in reports to display all grants.  Select reports, grants, then the relative date of all.

  19. Add 'County' field to profiles as this is needed often for reporting purposes.

    7 votes

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  20. A common issue when reporting is building multiple different types of custom reports to pull all necessary data. This splits the information across multiple reports and requires Excel knowledge to combine them together. Instead, it would be much better if there was a single report that had all of the most commonly used/reported fields.

    Most of the custom reports in CSuite contain many extraneous fields that are never even reported on. Given that trying to load every single one of the fields on a page would be difficult, let's ignore the unused and un-reported fields and include only the most…

    10 votes

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