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  1. Hi,

    Preparing profiles for screening through iWave or WealthEngine (both platforms that provide donor intelligence solutions to help organizations identify potential donors and optimize their fundraising strategies) typically takes about a month.

    Why does it take that long? The software requires detailed information for both individuals in a household to be listed in the same row. This includes:

    -First name, middle name, last name, nickname, and prefix

    -Business details

    -Phone numbers (home, mobile, and business)

    -Email addresses

    In addition to that, they request giving history: total giving, years of giving, number of gifts, last gift amount and date, as well…

    6 votes

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  2. It would be great to have the option to include the public name of the receiving fund for internal grant records. Right now this option only seems to exist for the originating fund. Since many of our Funds have a public name, right now when we create our fund records for example, they are showing the internal name of our Funds like Operating Fund, rather than the public name, CNYCF Community Fund.

    15 votes

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  3. It would be great if the credit card donation button could be hidden on internal Grant Catalogs that are visible only to Fund holders. We're using an internal Grant Catalog to collect Donor Advised grants to our annual competitive grant cycle, and some of the donors are getting confused by the two buttons even though we tried to clarify which one to use in the instructions. If the credit card button could be hidden while the Catalog is internal, and then unhidden when it goes public after the grant cycle ends, we could avoid this confusion. Thanks for your consideration!

    12 votes

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    Planned  ·  2 comments  ·  Grant Catalog  ·  Admin →
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  4. When creating a grant request, an error is still presenting if the user enters a dollar sign and a comma in the Amount field.

    It does not error out if they only enter one of these.

    Can you strip out the characters rather than display an error message?

    11 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  5. In the content settings for fund advisor emails, the only field we've ever had to use for an employee name is {{employee_name}}. That formats the name as last name, first name. We'd like it to show as first name last name, like John Doe instead of Doe, John. The only way we've been able to accomplish that is by changing employees in the system to a first name of John Doe with no last name. That works, but it's cumbersome to have some of our employees listed this way.

    Can we get a field added to the content that would…

    7 votes

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  6. Very frequently, when updating a report filter, this error comes up on a new page "Invalid reporting action ',editfilter'" - you have to go back to the report and select the filter again.

    Please fix this issue and allow us to only select the field to update once when editing a report.

    7 votes

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  7. The new "Redirect Legacy Fund Advisor Portal" option goes to the email address login page. We would like it to go to the "?userpass=1" page instead so the fund advisor gets the username and password prompt to be more like their previous experience for ones who just bookmarked the old link. Can this be added as an option or as the default for when that option is turned on?

    10 votes

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    Proposed Idea  ·  2 comments  ·  Portal  ·  Admin →
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  8. When a grant request is submitted through the portal and requested to be anonymous, the record that it was requested to be anonymous should carry through all stages of the grant. Currently, the grant requests in the portal tab show whether the grant is anonymous, but once the grant is created, the Online Grant Request details do not show whether or not the grant was anonymous. It would be helpful to have this here for easy reference, especially for funds that do not always send grants anonymously.

    7 votes

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  9. We used to use the Funds search bar to only search open funds. When we wanted to search all funds, including closed funds, we used the main search bar in the top left of the main screen.

    Having open and closed funds in the main Funds search bar takes so much more time and is a hassle to have to sift through more similar fund names. We were required to set up test funds when we started with Foundant that we were not allowed to delete out. Now these test funds continue to show up on the Funds bar when…

    7 votes

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    Proposed Idea  ·  2 comments  ·  Funds  ·  Admin →
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  10. In Portal Options> Portal Settings allow the settings to be more granular. For example, allow 'profile updates' to be set only on profiles with 'Student' designation.

    6 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  11. Would it be possible to have an additional data field in Profiles for Social Media? Putting an organization's FB page in "website" doesn't feel right...and we often have both a website AND a social media page that we would like to keep track.

    The social media page could also be included in the Nonprofit Directory GivingHub (or whatever that's called).

    4 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  12. Please include the nick name and birth name fields in profile search results. This will allow us to search for individuals with a nick name or who have changed their name, and will also help prevent the creation of duplicate profiles when we do not get the expected search results.

    13 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  13. It would be great if an additional column for Campaign could be added to the Voucher Import template. Importing vouchers helps a lot, but it would be even more helpful if a campaign could be tagged during the import as well. Thanks for considering!

    8 votes

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  14. We use campaigns for programming event sign-up and always struggle with a few things that cause confusion with our attendees. For program, each person needs to complete their own registration. Here are some things that would improve the experience.

    1. Can the button that says “ADD TICKETS” be customized?
    2. Is it possible to limit the number of “tickets” a person can register?
    3. Is it possible to make the registrant’s address required?
    4. If it is possible to limit the registration to 1, can the guest information be added automatically, or that screen be eliminated completely?
    5. Can we skip the screen that comes…
    5 votes

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    Proposed Idea  ·  1 comment  ·  Campaigns  ·  Admin →
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  15. Please make the visible on-screen Profile address fields/windows LONGER. When you are entering a particularly long address, it is difficult to keep track of what you are entering.

    9 votes

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    We’ll send you updates on this idea

    Proposed Idea  ·  2 comments  ·  Profiles  ·  Admin →
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  16. An option for an online silent auction including a way to add photos of the item and logos of donating business. Include a payment link for the winners.
    Basically, the same function as a site like Givergy but all built in to this system.

    10 votes

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    Proposed Idea  ·  2 comments  ·  Campaigns  ·  Admin →
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  17. We need the fields for tribute information on a donation to be available to pull into the donation notify email body content. Right now, the tribute fields aren't available for this template.

    We send agencies notifications about donations made to their agency endowment, and we need tribute information to be included. If it's not, the agency doesn't get the full context of the gift.

    5 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  18. In the new Portal, in Grants / Grant History, it's possible to COPY a previous external grant, but not to COPY an internal (i.e. fund to fund) grant. See attached screenshot. Why? Can this functionality be added?

    12 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  19. Please create separate tax receipt template fields for the Donation Advisor profile that mirror the currently available fields for the Donor profile (salutation, legal name, org contact label, work title, organization, recognition name, etc.). While it's helpful that the address fields beginning in "addr." will change depending on if there is a Donation Advisor applied to a particular donation, we still have to make manual updates on every tax receipt letter to correct salutations, etc. when we have a Donation Advisor applied to the donation. Creating two separate sets of fields would reduce both the staff time spent making these…

    6 votes

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  20. I posted on this topic back in October and recently the Foundant folks said it was implemented in the new version of the portal. But the way it was implemented doesn't really fit with what our fund advisors are looking for, so I'm giving it another shot! We've tested the "Show Donor Portal Investments" option in our sandbox and it does not provide the activity we want to share, or that our fundholders are interested in. They're looking for net investment activity for the most recent month available.
    Our big wish is to display net investment activity from the most…

    7 votes

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