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1461 results found

  1. Donor rollup reports don't rollup First Date nor Last Date for donations made by an Individual member of a Household, or when a donation was Advised. This is confusing and deceiving, since Rollup Reports are supposed to help reflect all giving from or associated with a Household. There have been several other IdeaLab submissions related to this issue but dismissed due to level of engagement - maybe those Ideas should be "rolledup" to accurately indicate interest in this being fixed by Foundant.

    7 votes

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  2. It would be awesome if the option to bring in the Public Name of a fund was available everywhere Fund Name is. Anytime I send out correspondence, I am using the Public Name, not our internal name.

    7 votes

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  3. Currently there is no ability to easily record and report on GST which is a statutory requirement in Australia. There are workarounds, however it would be a significant improvement if there were tax codes created which could then be reported on.

    7 votes

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  4. It's great that Csuite tried to make updates to allow for donors to give to multiple requests from the main grant catalog page, but the user-experience needs improvement.

    The "basket" is hard to find, and the new "ADD" button below each grant catalog request is not intuitive. Please change "ADD" to "ADD TO BASKET" or allow us to edit the "ADD" button language. (It's surprising this is not editable).

    On mobile, the "Basket" is especially hard to find, buried under the menu, which is how most donors give. And, the basket total amount does not update on mobile like it…

    7 votes

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  5. Currently, when a file is shared, it's only shared to the Fund Advisor Portal. We would like to see some file sharing options where we can choose where we would like to share the file to, and allowing to share to multiple areas. For example:
    1. Share to Advisor Portal
    2. Share to Grantee Portal
    3. Share to Donor Portal
    4. Share to Fund Profile
    5. Share to Profile

    We have started to send Welcome Letters from Opportunities. When we share the auto attached welcome letter, we would typically share this on the Advisor Portal and the Fund profile.

    This…

    7 votes

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  6. Adding a fund to the grant catalog functions differently in the fund portal-facing catalog than it does in the public-facing catalog. There are also differences in how funds function when added to a portal-facing catalog, as opposed to all other imported requests. I’ll give an example and explain the problems this presents.
    In the portal-facing catalog, there is no “Learn More” button. This is inconsistent with the “Learn More” buttons on other requests imported from GLM or added manually. Additionally, clicking on a fund does not take you to an intermediary screen to read the full fund description (as do…

    7 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  7. With the new note copy function, it would be great to include opportunities as one of the types of records a note can be copied to.

    7 votes

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  8. Please make the choice between individual vs household vs org more visible. They're easy to miss!

    That, or add the option for a customizable header for further instruction.

    7 votes

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  9. I would love to be able to link donations from the opportunity side of the equation, and not just from the donation side.

    7 votes

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  10. Beneficiary and Additional Beneficiaries can be added, but they seem to be underneath the incorrect section. These fields are included under the "add opportunity tasks" rather than the actual opportunity itself. This gives the false impression that this field will be visible on Tasks, when in reality it won't.

    7 votes

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  11. After creating a campaign, there is an option to import a CSV document with the Profile IDs of donors/advisors who received the email. This allows you to add multiple profiles to the campaign at once.

    There should be the same feature for donations attributed to a campaign, we should be able to upload a CSV file of Donation IDs to the marketing campaign instead of having to manually add each donation 1 by 1.

    7 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  12. We are in the process of launching our first grant catalog. We have carefully curated the catalog, retitling it the Giving Gallery and selecting a diverse range of requests. We are eager to share this opportunity with our donors and larger community. However we have a few notes for consideration.

    1. When a fund advisor goes to their portal and selects "Grant Catalog", they are met with the requests. Upon clicking inside the requests, they have two options for funding: make a donation and make a grant request. A lot of our donors, like many CF's, are older and may be…

    7 votes

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  13. With the "shiny new look", the Edit button for funds is at the top of the screen. If you're scrolling through the setting tab and find something that needs editing, you have to scroll all the way back up to the top of the screen to hit the edit button. In the past it was always on the left menu wherever you were in scrolling through the settings options.

    Could the box of fund information at the top, including the edit and other buttons, be frozen as you scroll down through the fund settings and other information so that it…

    7 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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  14. Would like there to be more freedom in campaigns to create multiple choice, free response, and Y/N surveys for volunteer recruitment and tracking and surveys to send after an event to collect feedback.

    7 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  15. It would be great if tasks could be viewed directly from the profile. Right now you have to click through a lot of places to see tasks. It would be great to have tasks that are not related to an opportunity which is currently not possible. We end up using notes a lot because it is so much more visible from the profile.

    7 votes

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  16. The UI Refresh looks great, however when a user decides to go back (disable the shiny new look) to the original look in the Styles Settings. It changes it globally for all the users in CSuite. Please make it so it doesn't change it for everyone and make it based on the users preference. Thank you.

    7 votes

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    Proposed Idea  ·  2 comments  ·  Styles  ·  Admin →
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  17. When the nonprofit designation is activated on a profile, or any designation, add that action to the profile's LOG so it can be captured and reported on.

    7 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  18. Currently, the Nonprofit Directory in CSuite allows only a single website link to be displayed for each nonprofit. Many nonprofits have a variety of online presences beyond their main website—such as Facebook, Instagram, LinkedIn, or YouTube—which are important touchpoints for donors and community members.

    We would like the ability to:

    1. Enter multiple links for each nonprofit on the administrative side.

    2. Label each link with the platform it corresponds to (e.g., Website, Facebook, Instagram).

    3. Display recognizable social media icons next to each link on the public-facing directory.

    This enhancement would make the directory more engaging, help donors and community members connect…

    7 votes

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  19. We appreciate the options for new data visualizations. However, the ability to send reports externally from internal data on a recurring basis for any user is concerning. We need to be able to restrict this based on staff who have the awareness of what should or shouldn't be shared externally without review. Can permissions be added for this?

    Internal data needs to remain internal with no ability to unintentionally leak it externally.

    7 votes

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  20. Recently a donor opened a new fund in honor of someone's 90th birthday. They asked that we hold notifying the honoree until after their birthday so it would be a surprise about the new fund.

    Unfortunately there wasn't a way to stop a donor from automatically sending the email. I would like an option to edit/approve these email messages rather than them automatically sending.

    7 votes

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    Proposed Idea  ·  0 comments  ·  Tributes  ·  Admin →
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