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1409 results found

  1. On the donation review page/tab, when reviewing all, could we add the column of the receiving fund to match the "new" tab to allow reviewing in bulk with checkboxes?

    1 vote

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  2. Currently, donation receipts show in list before posted for receipts. If they only appeared after posted, it would reduce the potential error in sending out a donation receipt too early, but allow for a placeholder to be made.

    3 votes

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  3. Introduce the ability to categorize funds within the Giving Hub - allowing users to filter the fund list by specific types, such as scholarship funds.

    Each filter view would generate its own unique URL. For example, the filtered list of scholarship funds could be accessed via: csuite.com/donation/scholarship-list

    This would allow these specific fund lists to be easily shared on websites, etc.

    5 votes

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  4. We have so many duplicates in our system that do not pop up in the "duplicates" tab because they are not a 100% match.

    For example, John Doe and Mr. John Doe would not populate as a duplicate because of the title.

    Can there be a function that detects possible duplicates that may match 90%?

    12 votes

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    Proposed Idea  ·  2 comments  ·  Profiles  ·  Admin →
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  5. When I login as another CSuite User and then make an update, the system log shows the action was made by the CSuite User, not by me proxied in as the CSuite user. Is there any way for you to record in the system log when an action has been completed by someone else proxied in as the user? We feel this is critical for audit purposes.

    23 votes

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  6. Please bring over the date of the email when the Foundant add-in is used to copy an email to a note in CSuite from Outlook. Currently the note date is the date the email is copied (even if that is not the day the email was sent/received), and the original email send date is not recorded anywhere in the body of the CSuite note.

    15 votes

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  7. Please implement an approval function for grant requests in the portal.

    It would be great if there were an approval function for grant requests, similar to the Grant Approver function on the internal admin side, that required a percentage of fund advisors to approve the request before the grant request was submitted for processing.

    This is particularly useful for funds that require multiple "signers" to approve the request before a distribution is made. This is also a common need for religious foundations/organizations

    4 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  8. It can be time consuming to enter manual fees on a monthly basis. We have a lot of fixed recurring fees that are different for each fund. Would love a way to set up a recurring manual fee on a fund that would run automatically for a set period of time. Or - a way to enter monthly manual fees in batch rather than individually going to each fund.

    2 votes

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  9. An Organization Profile can have individual profiles connected in certain Org Roles (e.g. Treasurer, Development Officer). There is a setting to set a connected individual profile as "Primary" but I understand this is only for reporting. Can that Primary profile also be set as the default grantee contact on grants going to the Org (affecting the email the grant letter is sent to and any applicable merge fields too)? Or maybe having the option to choose from list of Org Role profiles when creating a grant.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  10. QR codes for fund donation pages are great. We could use them also for funds that are set as Private, but are visible through the affiliate Giving Hub. There are URL's for those affiliate fund donation pages but no QR codes through CSuite.

    4 votes

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  11. Our current recommendation regarding the inclusion or exclusion of a table in a fund statement involves using a conditional statement based on the "Grants Total Amount". While effective, we encountered an issue recently: if a cancelled amount equals the granted amount, the total grants display as "0.00". These unrelated grants should ideally still be visible on the fund statement.

    I propose adding a field indicating whether grants were issued during the statement period, marked "yes" or "no".

    2 votes

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  12. As our team members change, we need the ability to change the approver on various fund groups using a batch method. We have thousands of funds, and this is not practical to do one at a time. Thank you for your support.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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    1. Duplicates are not being caught if the profile has a prefix or suffix vs. the same profile without the prefix or suffix listed. For Example, Dr. Audrey Hauser vs. Audrey Hauser are the same people but are not being reported as a duplicate. Could we have C-Suite ignore prefix and suffix to catch duplicates?

    2. Duplicate households are not being caught if household names are inverse. For example, Hauser, Audrey & Olson, Cameron vs. Olson, Cameron and Hauser, Audrey are the same households but not being reported as duplicates by C-Suite. Could we have C-Suite catch duplicate household names regardless of…

    3 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  13. It would be helpful to have a separate description for a campaign for internal users so that campaign names can have the year in front of them for organization purposes. We wouldn't necessarily want the date to be seen externally if someone is buying a ticket.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  14. When an photo is uploaded into C-Suites, it covers up what type of file it is (individual, household, organization.) This has limited our use of that part of the product.

    It would be helpful if there was a way to continue to display what type of file it is if uploading a photo.

    6 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  15. We have a long list of funds and so do not use the default card-style view for the Giving Hub because users have to scroll VERY far down to view all. Instead we use the "list view" for the Giving Hub, so it would be awesome if we could have fund advisors land there when they select Donate from their fund advisor portal, instead of on the card view.

    8 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  16. Can we please have the option to select birthdays without a year or even a specific date?

    Sometimes we may know the Month and Year
    Other times, we may only know the Month and Day, but not a year.

    It is nice to capture this information for donor development

    119 votes

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    Proposed Idea  ·  3 comments  ·  Profiles  ·  Admin →
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  17. When we use outlook, we have to manually add the fund name and note type. We also have to manually add the sticky. Would be helpful if we could choose this. Would also be helpful to be able to create a task from the outlook email. And, if multiple funds/profiles could be chosen, bonus!

    4 votes

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  18. When I copy it comes up with the old grant date and the old pay schedule date. It should copy to current dates as well as the advisor, the expense account, custom fields, etc. Basically, if I am copying a grant, my goal is to not have to do much editing, if any at all.

    4 votes

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  19. It would be helpful if we could add a pledge directly from the profile page. When working in the Pledges section, we often see multiple profiles with similar names, and it doesn’t display the associated contact. Adding pledges from the profile would reduce confusion and make the process more efficient.

    Or add contact name in pledges.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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