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  1. We capture some donations in bulk as journal entries instead of as individual donations, and need to track these journal entries in CSuite as well as an external system.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  2. When updating an address to become inactive on a household, the option to update other matching addresses in the individual profiles pops up. Please remove this pop-up, as it's not possible to extend the 'inactive' status when checking the boxes. OR, allow the active/inactive settings to be extended to other profiles when checking the box. It seems ridiculous to offer an option to take action when literally no action can be taken.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  3. We would like to add functionality that allows fundraising campaigns to offer tiered “thank-you gifts” based on donation amounts. Donors could select from available gift options when they contribute, and the system would automatically track eligibility by donation level.

    Additionally, we want to include the capability for donors to send personalized notes or “gift notes” to recipients. This option would allow donors to dedicate their gift, include a special message, or notify someone that a donation has been made in their honor.

    Key Capabilities Requested:

    Ability to assign specific gifts to predetermined donation tiers

    Automatic display of eligible gifts during…

    2 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  4. LOVE the concept and functionality of the Donations Batch Workflow, but many of our largest volume batches are those that are applied to spendable for the fund. While the batch concept is pretty awesome, if the Apply to Spendable selection could be added to the full batch options (rather than going back to edit each donation one by one), that would be so very wonderful.

    2 votes

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  5. Please add an AUTOMATIC way to add SLM Follow Up Form, student thank you notes and pictures as files to share with Fund Advisors - in their "files" section.

    The current process is to individually:
    1) download each thank you note and student picture from the SLM Follow Up Form
    2) match with the known fund advisor, listed on file in C-Suite
    3) email each fund advisor (and donor) the thank you note and picture

    2 votes

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  6. I would like to have a positive pay "bucket" or similar functionality that allows me to keep track of which checks have been downloaded in a positive pay export, and which ones are ready to download. We try hard to keep up with the work flow to include positive pay, but a few workflow situations have caused bank exceptions that could be easily solved if there was a quick place in csuite to view the checks ready to submit for positive pay. Thanks!

    2 votes

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  7. We would like the ability to remove or block connections with DAFpay. Currently the block occurs after a donor has linked their portal to Chariot's (without our permission or visibility). Instead, that block should exist at the start of the donor's attempt to connect DAFpay to CSuite's donor portal. We feel this is key for maintaining data/donor security.

    2 votes

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  8. Right now when I import Journal Entries, it combines random entries with the same date. It isn't even all one date, there could be two or three. We need these to all be separate as they're different deposits, different payment methods, etc. Grouping them makes reconciliation incredibly difficult.

    2 votes

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  9. Make it possible to encrypt the fund statements when we send them out to fund advisors.

    2 votes

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  10. If you post a voucher before you add the campaign, you must unpost it before the campaign can be added. It would be easier if you can add a campaign to a posted voucher, similar to adding a campaign to a posted donation.

    With every other function, a user can add the campaign after the entry is posted except when dealing with vouchers. It is extremely frustrating to have to un-post, edit and repost to add a Champaign or change if required.

    This idea has been achieved before.... But I think it would be very helpful.

    2 votes

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  11. When someone donates with a credit card and agrees to pay the processing fee (we use Stripe), the PDescription language that shows up in the ledger states "Cover creditcard fee". Creditcard is misspelled. It should be "credit card". My suggestion is to change that hard coding.

    2 votes

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  12. Add donor address type to fund/donor portal as well as if donor is active or deceased.
    Please show the type of address next to the addresses listed when you click on a donor in the portal. It would also be nice to see if this donor is active, deceased or inactive. Currently all donors even if now deceased.

    When a fund rep clicks on a donor with multiple addresses, all the active addresses are shown, however you can't tell if it is the primary address, the home address, the business address, etc because the address type is not shown.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  13. Please make the grant categories/grant types optional for populating at the top of the catalogs. They push down the catalog too far and the search bar is fine for navigating. Please and thank you.

    2 votes

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  14. On a grant record, "Email" is an option next to the field "Grant Award Letter". It seems that this field is not working as expected. It returns a yellow warning message, and doesn't send the email.

    2 votes

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  15. It would be great if journal entry approval worked like voucher approval by auto-advancing to the next je requiring approval!

    2 votes

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  16. When we went to enter a donation, the household profile was inactive because the husband had passed. We need a way that you cannot use the household to create a donation.

    If I did not know the husband was dead the widow would have got a letter with Mr. and Mrs. The household profile was inactive and she was still able to do a donation.

    Is there a way to fix this?

    2 votes

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  17. Currently you can only add/delete grant and voucher approvers in Funds > Grant Approver or Voucher Approver. Clicking into the name of an approver brings up a list of every fund in the system, but you cannot filter it by fund group or any other filter.

    I suggest just adding Grant Approver or Voucher Approver in the Bulk Edit menu on Reports! Then we can create a report that filters funds to our desire and then change Approvers there.

    Looks like similar request was suggested in 2021 but archived from lack of engagement: https://idealab.foundant.com/forums/597718-communitysuite-idea-lab/suggestions/44612853-add-fund-groups-to-grant-voucher-approval-process

    2 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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  18. Please add the ability for staff to edit non-notify tribute donations. Many times our donors make a tribute donation knowing that the person named is known to our community foundation, so they don't feel the need to fill in the notify fields. Other times, they don't know the address or email of the person/the family to notify, but our staff does.
    Right now we are manually pulling that data for every non-notify tribute, increasing staff time on this administrative task. Also, our tribute lists are not accurate because these non-notify gifts do not show in it. We have had a…

    2 votes

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    Proposed Idea  ·  0 comments  ·  Tributes  ·  Admin →
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  19. Would like campaign groups to be a field in a campaign report. This would help me pull a report on donations made by specific groups/tables.

    Currently, campaign donations report only show ticket purchases and not donations also made via stripe.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  20. An Organization Profile can have individual profiles connected in certain Org Roles (e.g. Treasurer, Development Officer). There is a setting to set a connected individual profile as "Primary" but I understand this is only for reporting. Can that Primary profile also be set as the default grantee contact on grants going to the Org (affecting the email the grant letter is sent to and any applicable merge fields too)? Or maybe having the option to choose from list of Org Role profiles when creating a grant.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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