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  1. CSuite doesn't have a way to export the budget by month without running a report for every month individually. Can there be a report or budget export created to do this by fund?

    9 votes

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  2. In the Portal for a Fund Advisor, on the donations tab of a fund, I see the description; however, I have to click into the Donation ID or Export to see if there's any tribute information. It would be great if there was a way to show the tribute information on the initial donation listing page and not have to click into the ID or export. Thanks for considering!

    9 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  3. Financial Statement export option to PDF. It would be nice to be able to export all financial statements in the same manner that you can create/export a fund statement. Being able to add the foundations logo and have it look "pretty". If a fund statement can be created in this manner, so can financials, since it's pulling from GL accounts the same as the fund statement. We should be able to create our own Financial Statement Templates.

    9 votes

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  4. It would be very helpful if you could set a pop-up reminder for a task or alert that automatically popped up when you log into the system on the date that the reminder is set for.

    9 votes

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  5. Right now, our fund statements attach to the email as statement.pdf. We prefer more specific naming conventions (ideally the Public Name of the Fund and the Time Period of the Statement) but at a minimum would like to be able to name the PDF with our Organization name.

    9 votes

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  6. Please add a field so that the subject line of the guest link email can be changed. While the recent updates to allowing for the email body content are great, they still do not solve the issue that individuals will not open emails that look like spam, and the current subject line looks like spam.

    The current subject line is: Event Ticket Portal Link.

    Refrencing this recent update: Portal Options-Giving Hub Content-Campaigns: Added a Resend Guest Link Content area. This will allow users the ability to customize the resend guest link content.

    9 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  7. Please make the visible on-screen Profile address fields/windows LONGER. When you are entering a particularly long address, it is difficult to keep track of what you are entering.

    9 votes

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    Proposed Idea  ·  2 comments  ·  Profiles  ·  Admin →
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  8. Sometimes different schools have differing criteria for the student information they would like us to communicate along with scholarship payments and being able to accommodate those differences within the templates assigned would be a great convenience. At the simplest level, some schools request we include a student info form and it would be great if our letter could reference that form as part of the complete correspondence, while not referencing any attachments on letters to schools that do not request supplemental documentation.

    9 votes

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  9. When a fund advisor is looking at the FUND SUMMARY page and Recent Grants, the list of Recent Grants that displays on this page is a maximum of 20 grants. It’s not a list determined by a lookback of a month or anything that seems to make sense, in fact an advisor of ours made a bunch of grants on the same date and this list was only showing some of them, which led her to believe that not all of them had gone through. Adding to the confusion is that it looks like the advisor can choose to edit…

    9 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  10. Currently, Community Suite does not alert us when a recurring gift is about to end. We would like an alert to be added and an email sent to the donor on the second-to-last donation telling them the recurring donation is about to expire. The email could have a link for the donor to log in and extend the donation date, or it could email us to let us know the donor would like to extend the donation.

    9 votes

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  11. If a fund has to reach a certain dollar amount before it distributes, is there a way to set a Distribution Start Date by fund balance?

    9 votes

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  12. Please add the option to rename "Other foundation funds" in the Portal when fund advisors submit grant requests (Grant Request > Previous Grantee > Other Foundation Funds). Changing the name would help fund advisors better understand how to use this drop down.

    9 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  13. When running reports, it would be helpful to expand filtering options in general. For example, I can currently add a filter for "Ref" under the Notes report and stipulate "NOT profilepayment" but I cannot add multiples such as "NOT profilepayment and NOT donation". The help desk said the only way to do this would be to build multiple reports. I've run into this filtering limitation with other reports/fields as well.

    9 votes

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  14. Please implement content for the subject of an online donation email. There is currently a content area for the body of this email, but not for the subject of this email.

    9 votes

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  15. Please add a content area to the "change profile" page of the Portal. If someone logs in and has multiple profiles associated with the same primary email address, it would be great to have the ability to add some instructions for our fund advisors, donors, etc. about which profile to select in order to accomplish their desired task (donate, grant request, etc.). Thanks!

    9 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  16. We would like to eliminate the need for a custom row for tracking purposes. We would like to see both a Subscribed & Unsubscribed checkbox within the email rows. Sometimes our contacts move orgs or change emails and we'd like to track which email(s) are unsubscribed to ensure we are using the correct information. We would also like this option added in the reporting sections.

    9 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  17. When building a report from Home> Logs, profile hyperlinks are active. When accessing this same report from Reports, the profile hyperlinks are not active. Please make these profile hyperlinks available whether accessing the report from Home> Logs or from Reports.

    9 votes

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  18. We have so many duplicates in our system that do not pop up in the "duplicates" tab because they are not a 100% match.

    For example, John Doe and Mr. John Doe would not populate as a duplicate because of the title.

    Can there be a function that detects possible duplicates that may match 90%?

    9 votes

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    Proposed Idea  ·  2 comments  ·  Profiles  ·  Admin →
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  19. When I'm looking at a profile, under Engagement, there's an option to delete the profile from a campaign. The problem I'm having is that after choosing delete, I'm taken to the CAMPAIGN instead of back to the profile so that I can delete it from other campaigns or make a note. It makes more sense to me, and would improve my work flow, if the system returned me back to the profile where I started.

    Related to this, it would be helpful to have a Delete button on the archived campaigns found under List All Campaigns within a profile, rather…

    9 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  20. Please include a Pledge section/table in the fund statement template. Currently, there are only two fields in the entire fund statement fields list that are related to pledges and they only exist in the donations section/table.

    We are requesting that a Pledge section/table be added to the fund statement template and available fields. Fields like the Pledge Balance, Pledge Anonymity, Pledge Status, Pledge Description, Pledge Total, etc.

    Overall, a section related to just pledges would give our fund holders better insight into the pledges for the fund and what they can expect to be receiving.

    9 votes

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