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  1. Revise the login page so I don't have to scroll down to enter my username and password, and the same with the next page when I need to scroll down to enter my choice for authentication, and the next page when I have to enter the code. Attached are screen shots showing the inconvenience.

    14 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  2. We would like to create a custom letter that exports all the grant data for an organization in a fiscal year - similar to a donation report for funds.

    We are looking at ways to reduce the administrative burden on our grantee partners and one of the things we are looking at is reporting.

    Currently in GLM we require our grant recipient organizations to complete a report for every single grant they receive. As some organizations receive over 10 general purposes grants a fiscal year, they have to complete 10 individual reports. To try and relieve this burden, we would…

    14 votes

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  3. When posting a grant, the system should check the balance of the fund no matter what the grant date or posting date is. Currently the system only checks the fund balance and gives a warning message if the grant date and date it's being posted are the same. If the grant date is in the future (as all of ours are), the system will allow you to post grants over the balance in the fund. As we are not posting grants on the same day as the grant date, it would be ideal if the system would give a warning…

    14 votes

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  4. See attached below. This is what it used to look like when I would generate fund statements (back before a lot of updates), I WOULD LOVE THIS FEATURE TO COME BACK!!!!

    I generate the files but someone else reviews and it doesn’t provide a number now until the review is complete, which does not help me in making sure all have been accounted for prior to sending for review.

    This is what shows now but it gives me the number AFTER the fact.

    It would make my life so much more efficient to have this feature back in the generation…

    14 votes

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  5. When a task email reminder is sent from CSuite to the person the task is assigned to, can the email include the task description?
    This would be very helpful.
    Warm regards,
    Tess

    14 votes

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  6. Resurrecting an idea that had 9 votes and was archived.

    There should be a way to edit scholarship/schol fund rather than delete it and re-enter. We had a new staff some new scholarships and picked the wrong fund. Even though the award was still in the NEW bucket we couldn't edit the fund.

    13 votes

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  7. Please make the update that moves quick tips to the quick reference guide an opt in / optional update. Maybe some will find this a better interface, but as it shows in this roll out video (http://player.vimeo.com/video/1086467921), it would be a big step back for us. Being able to just hover over the ? icon and see the quick tips makes the system super intuitive and easy to verify field purposes. But with this update we would have to click a link to another page and search for that field through that list to see the tip instead.

    13 votes

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    Proposed Idea  ·  3 comments  ·  Other  ·  Admin →
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  8. When pulling the registrant list for an in-person events, it would be ideal to select the info and layout of the list, such as all registrants with guest info below, and organization info if the participant used their organization.
    As it is now, there is a lot of sifting necessary to narrow down the list to make an effective check in list.

    13 votes

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    Proposed Idea  ·  1 comment  ·  Campaigns  ·  Admin →
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  9. At our foundation we routinely have fund advisors making multi-year & multi-payment grants. How these grants are presented in the portal is slightly misleading, as it shows the full grant commitment. When fund advisors look, it requires digging into the details to see the payment schedule. This is also true for the grantee presentation in the portal. If the non-profit doesn’t look close enough, it could appear that the full commitment was paid out instead of just the 1st payment. It would help to lessen confusion for the fund holders & grantees if these grants could have the current payment…

    13 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  10. The "hide description" functionality for the Fund Advisor portal currently hides the description on both donations AND grants. Based on other available settings related to fund advisors, there does not seem to be a setting that will allow for one description to show but not the other. It would be more practical to have control over those independently (e.g. turn off descriptions for donations, turn on descriptions for grants).

    13 votes

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    Proposed Idea  ·  4 comments  ·  Portal  ·  Admin →
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  11. Please include the nick name and birth name fields in profile search results. This will allow us to search for individuals with a nick name or who have changed their name, and will also help prevent the creation of duplicate profiles when we do not get the expected search results.

    13 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  12. In the Fund Advisor portal, on the Catalog Request Form, there is no indication (such as with an asterisk) which fields are required, so a NPO copmleting the form must click the submit button before they are advised which fields are required. It would be helpful if required fields could indicate they were required when the form is first loaded.

    Currently, if they click the "next" button without completing ALL the required fields, it just clears out the form. Would also be helpful if we could add sub-directions for each field. For instance, put "max 200 characters" as sub-directions for…

    13 votes

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    Planned  ·  0 comments  ·  Grant Catalog  ·  Admin →
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  13. In the Giving Hub on the individual fund's donation page, we'd like to add a label that allows us to specify that the person whose contact information and picture showing is the fund's main contact (or as we call it, "Fund Liaison". That way someone from the public can know why the person's contact information and picture is showing.

    13 votes

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  14. Love the new option to send emails to fundholders who still have grants left in their cart. Currently the only option is to send emails to all fundholders on list. Is there a way to select individual donors who would be receiving the email?

    13 votes

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  15. Please add the option to add particular custom fields to the edit menu of specific designations. For instance, it would be amazing if we could add a custom field to the Grantee designation's Edit menu.

    This would allow me to choose particular custom fields that would show on the edit menu of one or all of the specific profile designations. When I go to that Designation and click Edit, I will see the custom field I added and the ability to input/select a response for the custom field.

    13 votes

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    Proposed Idea  ·  4 comments  ·  Profiles  ·  Admin →
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  16. Please create a Portal tutorial for outside users similar to the GLM tutorial for outside users here https://support.foundant.com/hc/en-us/articles/4479853059991-GLM-Applicant-Tutorial . This would help alleviate a lot of phone calls and emails so that we can do our jobs more efficiently. Thank you.

    13 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  17. If you visit a grant catalog while it is closed (specifically the URL of a specific grant request), the text is not customizable. Right now, it says "Sorry, that grant cycle is closed," which I think is unfriendly and almost unprofessional? There's not even a period at the end of the sentence. I'd love to be able to edit this content.

    13 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  18. When a tab name is revised in Portal Setting, have the 'breadcrumbs' on the portal reflect the new name and not the original hardcoded tab name. Example: if revise Nonprofit Directory tab name from 'Directory' to 'Index', would be great if breadcrumbs back to previous pages reflect 'Index'.

    13 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  19. Please add the option to send out emails automatically based on when an Opportunity's stage is changed/reached.

    We would like for CSuite to send out emails automatically, with both an external and internal option, when a particular stage or stages are reached in an Opportunity. This would cut back on much of the tedious work associated with changing stages and needing to send emails manually outside of the system.

    This would help a lot with new donors as they receive a lot of communication, as well as with mid-year checkups.

    13 votes

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  20. The log previously provided more detail on what was actually changed. Now in some areas, it's just showing the CSuite reference ID for the field that was changed. This is extremely confusing to follow. For example, I just changed the subgroup on a fund, and instead of it saying the name of the subgroup, it only has the ID which I would have to research to interpret the log. Previously, as recently as January 2023, when the fund’s subgroup was changed, it included the ID number as well as the name of the subgroup. This change makes it very difficult…

    13 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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