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  1. My team uses custom fields on opportunities for unique tracking. The description of the custom field is where we have the instructions for how and when to use the field but is only seen if you go to the custom fields page.

    Can the description of a custom field appear when USING the custom field? For instance, when you click into the custom field to select from the dropdown menu, you would also see the description of the custom field which explains when you would need to use the custom field. That way my team does not have to reference…

    10 votes

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  2. Could we please have the ability to set up a fiscal sponsor relationship on a grant when it is synced from GLM to CSuite?

    We need to maintain the applicant/application in GLM under the org applying/completing the work (because not every fiscal sponsor applies on behalf of the sponsored org or wants their application history intermingled). Therefore, it would help immensely if we were able to keep the GLM profile as is, then have an option when building the grant to move the applicant to the "Sponsored Org" field, and add the Fiscal Sponsor as the true grantee.

    At the…

    10 votes

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  3. When a tax receipt letter and/or grant letter is generated, have an option or a box to check to automatically upload it to the Portal. Right now, I save the letter to our server, then have to upload the letter to the portal. This is too many steps for the volume of letters that I create.

    10 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  4. It would be helpful to be able to select an Alternate Email that Statements are sent to through the Fund Advisor designation like is possible for Donation Notify and Grant Notify. It would be even more helpful if we could select email delivery addresses for all three (Statement, Donation Notify and Grant Notify) on a fund-by-fund basis within the Fund Advisor designation. We have many people who have both work and personal connections to funds and would prefer not to comingle their communications.

    10 votes

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  5. It would be extremely helpful to be able to use the custom Tasks report for tasks not connected to an opportunity. It seems strange to me that we have the ability in CSuite to link tasks to Donors, to Funds, to Gifts, etc., and then are not able to report out on the details of those Tasks. I know we are not alone in using Tasks outside of tracking Opportunity Tasks. Using tasks has become a way for us to manage our workflows internally across departments, so would like to see more robust reporting that matches the existing functionality.

    10 votes

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  6. Enable customization of the top navigation bar. Most of our staff use only a limited portion of CSuite, so giving them direct access to the sections they rely on most is essential for efficiency and ease of use. For example, Funds, Donations, Grants, and Opportunities are features our team uses regularly. Requiring staff to locate these items within dropdown menus—where many of the options are not relevant to their roles—has been frustrating and may ultimately lead to reduced use of CSuite.

    10 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  7. When generating an internal grant letter (e.g., a DAF granting into an Agency Fund or Field of Interest Fund), foundations may want to notify the receiving fund advisor that a grant has been made into their fund.

    Currently, there are no available merge fields that allow users to pull:
    -The primary fund advisor of the receiving fund
    -The receiving fund advisor’s mailing address
    -Other advisor contact details from the receiving fund

    This limitation makes it difficult to automate internal notification letters for:
    -Interfund grants
    -DAF → Agency Fund grants
    -DAF → Field of Interest grants

    Current Limitation:
    Internal grant letters…

    10 votes

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  8. Add organization name as a column in the charity check log to more easily confirm that the right Tax ID is in the profile. Right now, if you need to confirm that a grantee has the right Tax ID on file, you have to run a new charity check.

    10 votes

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  9. The dashboards for grants and donations are excellent It would be amazing to have something similar for reporting on our organization's finances and investment performance. Graphic presentation of info is important to our finance committee, and it seems a shame to have to create everything manually from exported reports now that CSuite has dashboard capabilities.

    Create a dashboard for financial performance. (budget YTD and full year, year over year, trends, etc.) Allow user to select and save filters (accounts, fund groups, etc.)

    10 votes

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  10. Allow new Chat box to pop out so can still see when moving from the page where it was initiated. This feature was available with the old chat.

    10 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  11. Please add the ability for staff to edit non-notify tribute donations. Many times our donors make a tribute donation knowing that the person named is known to our community foundation, so they don't feel the need to fill in the notify fields. Other times, they don't know the address or email of the person/the family to notify, but our staff does.
    Right now we are manually pulling that data for every non-notify tribute, increasing staff time on this administrative task. Also, our tribute lists are not accurate because these non-notify gifts do not show in it. We have had a…

    10 votes

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    Proposed Idea  ·  1 comment  ·  Tributes  ·  Admin →
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  12. When entering a note for another individual, it would be great if the "Who" was an option to change when entering the note. Currently I have to enter the note, then edit the note to change the "Who." Thanks!

    10 votes

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  13. Please move the Review Grant Request link to just below the Grant Request Cart so fund advisors readily see this link.

    10 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  14. It would be nice to include an "Item Date" for tax receipts in the foreach item section. Currently, if you wish to include the date of an item/donation for a tax receipt in a table, a SET-REF condition needs to be used within the template.

    10 votes

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  15. It would be great to be able to put alternate budgets (reforecasts) into CSuite for the same year so report on both the original budget and updated forecast. Right now, it only allows one budget per year.

    10 votes

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  16. To train our Users, we would like for our Admin to be able to assign individual courses in the Learning Center to specific Users.

    10 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  17. Foundant for Outlook is a great App but it doesn't allow for specifying a Note Type which is important for our internal reporting. Please add the option to specify the Note Type when using Foundant for Outlook.

    10 votes

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  18. Please bring back the sort feature on bank reconciliation. It was very helpful when looking for check #'s and deposits.

    10 votes

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  19. On the Fund Balance Report: Could you please add ability to see fields for fund group, fund subgroup, fund division and fund segment - especially on the Export of the report.

    10 votes

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  20. It would be beneficial to be able to filter on custom reports or in the grant buckets whether or not a grant is multifund. Currently only available in Home > Grants > Reports.

    10 votes

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