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  1. The Profile Types screen at the link below is a great place to reference coding in the system and to be able to quickly see what profiles are assigned those codes. Having access to this area also gives the ability to make changes. Can it be set so certain staff can view but not edit?

    fcsuite.com/erp/profile/profiletype

    4 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  2. Can you make the function that exists for Fund Advisor (legacy) available to all user logins? In this function, you can set the primary email as the login username in bulk and send an email for the user to set a password.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  3. It would be helpful to bulk print fund statements ONLY for primary fund advisors that we could use for an annual mailing.

    4 votes

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  4. We would like to request that a file upload option is added to the ACH/Banking information section of the portal. In addition to the button, a field is needed so that we can display what kind of information we are asking them to upload. Typically we require additional documentation for banking info and this would help to improve our process. The files that are uploaded here can go to the files on the profile. This would be amazing!

    4 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  5. In the portal, the grant summary does not include an "export" button like the grant history page does. I think adding this would allow for a consistent experience for users. Please add an "export" button to the grant summary page.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  6. "Primary Address" is labeled in the profile area of the Portal but Phone/Email are not. Suggest adding Primary to Phone and Email labels to reinforce the user may have additional contact information on file.

    4 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  7. We have a custom field for grants that would be very helpful if it was available in the grant requests on the portal. We are implementing a work around with using the summary and a bulk action in reports but the availability of the custom field in the portal would be much easier.

    4 votes

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  8. A. There should be a way to see what information was imputted when they registeded. This would be beneficial so that
    1. If there is an issue with a registration it is easy to see what information was actually submitted and
    2. If they add additional information like phone or address info we did not have before that it could be added to the profile.
    B. When matching registrations to profiles, if the information entered matches a profile with it marked primary, it should trump other profiles not marked primary (aka if matching email, and I have 3 profiles with…

    4 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  9. Right now the ability to add a profile while on a campaign requires the Campaign Edit permission. Staff that are adding profiles to campaigns from that screen shouldn't necessarily be able to edit the campaign. Can this be a separate permission?

    4 votes

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    Proposed Idea  ·  1 comment  ·  Campaigns  ·  Admin →
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  10. When searching for a fund/profile, "deceased, inactive" or "closed" is displayed at the very right of the name. Is there a way to make these a different color as well so they stand out better? I'm looking at the left side and would rather not scroll through numerous records to find the open fund/profile.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  11. A memo for recurring vouchers would be helpful. There is a "Memo" field for a single voucher, but not for a recurring voucher.

    4 votes

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  12. When in General Ledger looking up the detail a specific account, it would be helpful if the "Account" field had a clickable drop-down list of all general ledger accounts. This would prevent the user from having to type in the account number. Many times the user does not know, or has forgotten, the account number they are looking for and a drop down would be beneficial in helping to find this.

    4 votes

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  13. We would like to have the option to eliminate the "other" amount when using Giving Levels in the Fund Advisor Portal settings in the Fund record. When using the Giving Levels field to allow a membership fee or other type of donation that there should not be an "other amount".

    4 votes

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  14. We use the File section of the new portal to share fund agreements, stewardship materials (for those who no longer receive paper statements), and other documents with our fundholders. As the list of files grows with our engagement, this starts to be unwieldy without the ability to use the internal File Categories (and the sticky function) to organize the files for our fundholders. It would be wonderful to have this functionality in the portal, not just behind-the-scenes for staff.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  15. The font color isn't dark or big enough, and if you want to use a dark background, there is no way to change the text to be lighter.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  16. Would it be possible for donors to receive Candid/Guidestar data via CSuite? It would be great if donors could get that information.

    4 votes

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    Under Consideration  ·  1 comment  ·  Other  ·  Admin →
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  17. I would love to see a column in the Vouchers listing showing which ones have attachments and which do not. Maybe it's just me but sometimes I mean to upload an invoice we've received to a voucher - showing the status of an attachment on a voucher will help me remember which ones to go back and upload.

    4 votes

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  18. The check register needs to include all check numbers, even "combined' checks. If there are multiple distributions to one recipient, the field is left blank. The check number should print, even if there are multiple of the same check numbers.

    4 votes

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  19. The check register export needs to include a Description from the voucher/grant. When I send the check register to committee members, they will ask why did I send a $ amount to a particular recipient. If the description is included, the distribution would be more clear.

    4 votes

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    Proposed Idea  ·  Holly Spitz responded

    A custom check report could be used to send out. That way you could add the columns that you would like.

  20. Please include the Fund name/short name on the Pay Vouchers screen. I want to double check that the correct amount is being distributed from the correct fund when paying multiple amounts from multiple funds to the same recipient.

    We have multiple people enter the vouchers/grants and the person approving them doesn't always check the attached/uploaded files to make sure the amount is distributing from the correct fund.

    When I write the check, I need confidence that the correct amount is being distributed from the correct fund. I have the supporting documentation printed and in front of me when writing checks.

    4 votes

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