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  1. From recent experience, if you receive a refund for a scholarship endowment that was marked post by payment, there is not a way to Apply it to Spendable when entering the refund on the scholarship record (which is where knowledgebase recommends you enter it). You have to either do a manual distribution or a journal entry to have the amounts go back towards the spendable balance.

    Having a checkbox like you do for grant refunds to "apply to spendable" when entering the refund would be MUCH easier than having to take these additional steps to correct the spendable balance.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  2. It would be nice to be able to add a tribute to a recurring donation so it shows on each donation after it is posted rather than having to add the tribute to each donation (monthly, annually) after it is processed.

    4 votes

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  3. I propose two key enhancements to the Fund Advisor Portal:

    File Upload Feature:

    Allow fund advisors to upload files directly through the portal. This would streamline the submission process for grant requests by enabling them to attach relevant documents, such as proposals and supporting materials.
    Customizable Fields and Questions:

    Implement a feature that allows administrators to add or modify questions and fields in the grant request forms. This flexibility would help ensure we gather all necessary information tailored to different grant opportunities and donor requirements.
    These improvements would enhance the usability of the portal and facilitate a smoother grant request…

    4 votes

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    1 comment  ·  Portal  ·  Admin →
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    Proposed Idea  ·  Holly Spitz responded

    Note: Files can be uploaded and submitted with a grant request through the portal.

  4. When displaying tributes for donors, in the dropdown on the Giving Hub, to select from, show who will be notified. We have tributes with different people to notify for the same person being honored/memorialized. For instance, the son's friend wants to notify the son of their donation, not the spouse. You see multiple tributes for the same person but have no idea why or who might be notified. We also have people put their own name in the notify thinking this is how they will get acknowledgement of the donation.

    4 votes

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    Proposed Idea  ·  1 comment  ·  Tributes  ·  Admin →
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  5. Some of our fund holders are confused by some language and say it is not intuitive and feels too "jargon-y." We appreciate the option to edit language on some of the headers, it would be great to extend that to more places on the portal. We add instructions at the top of each page, but sometimes that isn't enough.

    Some specific requests we've gotten to update the language are:

    "COPY" button under the grants tab.
    "Search Grantee" and "Manual Grantee" buttons when requesting a grant
    "Description" and "Additional grantee contact" when requesting a grant.
    Titles of each page after we've…

    4 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  6. When requesting grants, fund holders should be able to select how they would like to be recognized. They should be able to select between fund name only, fund holder name, address, and email.

    Often times our fund holders select different recognition options for certain organizations outside of anonymous or not. We encourage organizations to send thank you letters to the donors and this helps make that connection.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  7. Please add capability to set up recurring invoices for incoming cash payments such as rent that is received on a regular basis (most commonly monthly in our case)

    4 votes

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  8. Would really like the ability to invite external people, such as financial advisors when they are sending out tasks from CommunitySuite. Ideally, they would be able to select profiles from within CSuite to add to tasks, which would send the invite to the staff people and the external person's calendar.

    4 votes

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  9. A simple idea that would help us a lot is to have checkboxes for alerts of important dates such as birthdays, anniversaries, etc when creating profiles. A step better would be receiving an email with this alert . Would be much easier than setting a task for each date for every profile .

    4 votes

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    Proposed Idea  ·  Holly Spitz responded

    You could create a report with a relative date filter that is sent to your email. That might help with this request!

  10. If a voucher isn’t approved, the staff that entered it gets notified whether it is approved or rejected.

    4 votes

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  11. The new functionality for linking more than one individual to an org profile is great! But we need the ability to report on it. This is a huge help in creating mailing lists, but we can't use it if we can't report on it. Thanks!

    4 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  12. In the GivingHub can we please add date when the Fund was created?

    4 votes

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  13. Could a new "payment contact name" field be added to the Organizational profile? Currently, the fields "Contact" and "Contact Title" populate the address blocks on an envelope. If we have a separate "PAY" mailing address for checks, then we need a payment contact name to correspond/match to that PAY mailing address.

    4 votes

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  14. Would Foundant consider working with a third party vendor like "Double the Donation"(
    https://doublethedonation.com/corporate-matching-gift-programs/)
    to assist with Matching Gifts? The goal would be a seamless process on the Giving Hub. See the following example:
    https://www.augustana.edu/giving/match

    4 votes

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  15. We support multiple communities. When we show promoted funds on the portal, it would be nice to be able to show them by either Service Area or Group:Division. (Internally, we would be willing to use either of these attributes to assign the appropriate community.)

    So when the portal is displayed, users could easily find funds in their community.

    4 votes

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    Proposed Idea  ·  Holly Spitz responded

    Donors do have the option to search by a service area, so if you displayed them on a fund record, they could sort on "xxxx" and a list of those funds would display. We don't plan on adding sort option to the tables, but are considering more filter options in the future. So changed the title to reflect what is possible.

  16. In CSuite, there is an issue where if you assign a Task to yourself as the assignee, the Outlook calendar event does not show up in your calendar even if you check off the box to send it. It would be so helpful to have that option to automatically receive the Outlook calendar event when a task is assigned to yourself.

    4 votes

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  17. It would be very helpful to have donor names tied to all stripe activity in fund statements- specifically fees (admin and stripe). We can sometimes have up to 4 or 5 line items under a donation and the only line that has the donor name is the actual donation line. If we get multiple stripe donations in the same day, the fees aren't always in order so it makes it difficult to see what fee is associated with a specific donor.

    I've attached an example of a section of a fund statement in the activity detail.

    4 votes

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  18. It would be helpful to have a total populate when reconciling Stripe donations in the Till, similar to the checks. When processing numerous Stripe donations on different days, it can be difficult to ensure that all boxes are checked.

    4 votes

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  19. We are testing using Loans in Csuite for the first time. It would be great if a loan could also have the option to be between 2 funds so that the system would not only create the entries on the fund making the loan, but also on the fund receiving the loan. And this would extend to the payments as well - that the system would make entries on both funds. In our case, we are loaning to an affiliate organization which has its funds with us. The payments are coming from that fund.

    4 votes

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  20. Could we add a task area to the dashboard? It would be great to click on the dashboard and see everything in one place.

    4 votes

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